Quick video post from the Denver International Airport today. Thanks again to the folks at Nokia for raising on their own Conversations blog the issues related to Nokia USA’s inadequate service I’ve been talking about on Contentious.com. (See Nokia’s posts yesterday and today) . I appreciate their willingness to engage in a frank public conversation geared toward solving problems for their US customers
Across the US, many journalists (pro and amateur) and mobloggers could make great use of pro-quality, multifunctional reporting tools like the Nokia N95 and N82. However, right now, the very slow and limited service that Nokia USA offers — coupled with significant known flaws in Nokia’s clunky, Windows-only firmware update process (which can turn your phone into an unresponsive brick) — foists too much risk upon high-end US consumers.