One listener who called in was Jeffrey Levy, web manager for the US Environmental Protection Agency. He asked O’Reilly how the federal government might be able to use social media to enhance governance and civic engagement.
…To be honest, I didn’t actually catch O’Reilly’s answer because my own mental gears immediately went into overdrive. I’ve been involved with covering environmental issues for nearly 20 years — and thus I’m a frequent user of the EPA Web site. And it’ll come as no surprise to anyone that the EPA site currently is one hellacious frustrating sprawling mess, offputting to professionals as well as citizens. (I assume Levy is working to improve that situation…)
But there is another side to how federal agencies interact with the public that goes beyond their own sites: the regulatory process. Every proposed federal regulation must be published in the Federal Register. (Trust me, it’s really ugly. You definitely don’t want to read this stuff unless you have to — yet another strategy to keep citizens at arms length from government.)
Every proposed regulation must allow for a public comment period. That’s where social media might fit in…