1Password is not for me: Doesn’t work with third-party applications

I use many, many online services that require passwords access. Some for important stuff like online banking, or gmail, or collaboration tools, or travel arrangements, or Twitter. Others are less important, like news sites that require logins. I was starting to get concerned about password security for all of that, so I tried the Mac application 1Password, which several peopleĀ  recommended to me.

1Password seems pretty powerful. But it’s not for me.

Reason: 1Password only integrates with Web browsers, not with 3rd party applications. For 3rd-party applications, you can generate stronger passwords using 1Password — but then you have to store them in the OSX keychain or elsewhere. If you rely on such applications regularly, this vastly reduces the potential security benefit of 1Password.

This became a dealbreaker for me. Here’s why…

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iPhone Copy & Paste Tease…

The more I use my iPhone, the more I just want to cry or scream at the lack of copy & paste functionality.

Last night I was on my way to the home of a new acquaintance for a Labor Day BBQ. I’d put his address in my calendar entry for the party, but hadn’t yet made an address book contact for him. Once on the road, I wanted to bring up his location on Google Maps on my iPhone. (No, I wasn’t driving.) I found that, unlike in the contacts database, you cannot click on the address in the location field of an iCal entry to map the location. ARGH!

So I had to open the calendar entry, quickly memorize the address in the “location” field, switch to the Maps application, and enter the address before I forgot it.

Dumb. Yes, I want calendar entry locations to click over to maps. But even more generally, I want iPhone cut and paste!

Then the universe began to tease me, cruel fiend that she is…

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Poof! There went Nokia’s high-end US market…

Stories that Matter
Ooops, sorry, Nokia — was that YOUR market?

Nokia has been running a US TV commercial featuring the world’s most inept magician, to tout its high-end N95 8G phone. How appropriate — because today, Nokia’s high-end US market just went “Poof!”

Apple just announced its new 3G iPhone — and I think it’s most of the way toward being a pro-level tool for journalists and mobloggers. I plan to get one as soon as they become available in early July.

I say “most of the way” because the 3G iPhone still has a glaring omission — no provision for an external full-size keyboard, either Bluetooth or docking. That’s a bummer. I’ve demoed the iPhone touch keyboard several times, and have found it frustrating to try to write anything more than a few words at a time with it. That may be fine for the vast majority of iPhone users — but for serious journalists, bloggers, and mobloggers, that’s a serious handicap.

But lack of keyboard support no longer a dealbreaker-level handicap as far as I’m concerned. Not like Nokia’s abysmal US service, which can leave users of the fancy, pricey, delicate N95 (a superior device for journalists and mobloggers, in my opinion) without a phone for up to a month — or longer, some users report.

In contrast, Apple offers prompt, excellent service at many, many US locations. I’ve used that service for other Apple products, and I’ve been impressed.

I’ve said it many times, but it bears repeating: For a high-end, can’t-be-without-it mobile device that people put their entire lives on, service quality is at least as important product quality. Nokia may still have the superior product for high-end users — but their service sends a clear message: We don’t really care about your experience after you buy our fancy phone.

Besides myself, I’m sure that the new 3G iPhone has swayed the opinion of many other would-be high-end phone users in the US who have been waiting (and waiting, and waiting…) for a mobile device that will let us create and share the kind of content we’ve always wanted to make on the go — with the confidence that if and when it goes awry, we won’t be stranded.

This is very, very bad news for Nokia USA. Because…
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3G iPhone Coming June 9 (Look Out, Nokia!)

Open Democracy, via Flickr (CC license)
Can Nokia move fast enough to keep competing with the iPhone in the US? Time’s running out!

I’ve been hearing the rumor, and Gizmodo claims it’s true: Apple is supposed to debut the next-generation iPhone on June 9, during the keynote address of its Worldwide Developers Conference. I would expect it to go on sale in the US pretty soon after that. (But of course, you never really know with Apple.)

Apparently this new iPhone will include 3G network compatibility. That’s really important for people who want a true multimedia content creation and distribution tool, not just a phone. It’s also likely to have real GPS — which is far more accurate and useful than the crappy fake GPS the current iPhone uses (based on cell phone tower triangulation). That’s important if you want to accurately geocode the content you create (photos, video, etc.).

BUT… the new iPhone is not likely to be the complete Max Headroom device that journalists and mobloggers really need. Because it’s not likely to get a much better camera (currently just 2.0 megapixels). And it’s not likely to support a Bluetooth keyboard. And it’s not likely to get a built-in video editor. So it’s still meant mainly for mobile content consumers, not creators.

In other words, the new iPhone still won’t be as good a product as Nokia’s N95 already is — at least not as far as journalists and mobloggers are concerned.

Nevertheless, I might soon end up settling for an iPhone — unless Nokia pulls its US service act together damn quick. (Specifically, before the new iPhone goes on sale in the US.)

Why? Because the new iPhone might be barely good enough for much of what I need a mobile device to do. More importantly, Apple has proven, through its service practices, that it stands behind its products and cares about customers’ experience after they buy. Apple understands and respects that users of high-end phones run their lives on those devices, and thus cannot tolerate being without them for more than a few days at a time.

Meanwhile Nokia’s dearth of US local service centers, requirement that customers ship damaged or dead phones to Nokia at their own expense, and warranty that allows Nokia up to 30 days to return a phone — plus its risky, clunky, PC-only firmware update process — convey the message that Nokia doesn’t really care much about its US customers. (At least, not after they fork over $500-$700 for an N-Series phone.)

And when it comes to must-have, multi-use mobile devices, service quality is at least as important as product quality. In fact, I’ve come to the conclusion that, for me, service is more important — since evidently I am willing to compromise (within reason) on the product I want in order to get the service I need. I doubt I’m the only journalist/moblogger willing to make that tradeoff.

That said, I know that Nokia has recently woken up to the fact that its US customers are so very displeased with their service, and they are starting to try to make amends. Here’s where that’s at so far…
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My weird iCal/Leopard problems: Help!

I love iCal, but it’s driving me crazy lately. Help!

As you might have guessed, I’m a pretty busy person. If I didn’t have a good electronic calendar program, with alerts and reliable backup, I’d be totally lost. That’s why I’ve been a devoted user of Apple’s iCal program for about 10 years.

A few months ago, when I upgraded to a Macbook Pro with the Leopard OS (original install, not a Leopard upgrade), iCal started getting weird on me. I’ve been to the Genius Bar at my local Apple Store twice about it, and have yet to find a problem. But I’m getting concerned, because I depend so heavily on this program. If it totally flames out on me, moving to a new solution will be a big hassle.

So I’m hoping some of my readers, or someone in the iCal support forums, is smarter or luckier than me and the folks at my local Apple Genius Bar.

Here are the iCal problems I’m experiencing, and what I’ve tried (unsuccessfully, so far) to diagnose and fix it. Your ideas and suggestions for further measures are most welcome…
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