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category archive listing Category Archives: transparency

WSJ & the Kindle: Puzzling Relationship

Over the weekend, while I was reading the Wall Street Journal on my Kindle e-reader (I pay $10/month for that subscription), I noticed this headline: Amazon Is Developing Bigger-Screen Kindle. I found the article interesting for several reasons — including that the sole source for the headline’s claim is the unnamed group, “people who said [...]

HuffPost’s citizen journalism standards: links required (News orgs, take a hint)

Last week the Huffington Post posted its standards for citizen journalism. It’s a pretty short, basic list — just six requirements — that reads like journalism 101.
However, many news organizations still could take a lesson from the second item on HuffPost’s list:
“2. Do research and include links to back it up. Whether you are referencing [...]

What ABCnews.com got really wrong about social media and Mumbai attacks

On Nov. 28, ABCnews.com published a story by Ki Mae Huessner called Social Media a Lifeline, Also a Threat? about the role of Twitter and other social media in the coverage of, and public discourse about, last week’s terrorist attacks in Mumbai.
Huessner interviewed me for this story because I’ve been blogging about it on Contentious.com [...]

Tracking a Rumor: Indian Government, Twitter, and Common Sense

This morning, as I check in on the still-unfolding news about yesterday’s terrorist attacks in Mumbai, I noticed a widely repeated rumor: allegedly, the Indian government asked Twitter users to stop tweeting info about the location and activities of police and military, out of concern that this could aid the terrorists.
For example, see Inquisitr.com: Indian [...]

12 Naked Pumpkin Runners Named, Camera Catches Up

UPDATE NOV. 5: The Boulder police had other options. They could have cited streakers for disorderly conduct instead of indecent exposure. Also, the Daily Camera interviewed me on this controversy…
Yesterday, after much prodding from local bloggers (including me) and commenters on its site, the Boulder Daily Camera finally reported that the streakers who got busted [...]

Being a Citizen Shouldn’t Be So Hard! Part 2: Beyond Government

NOTE: This is part 2 of a multipart series. See the series intro. More to come over the next few days.
This series is a work in process. I’m counting on Contentious.com readers and others to help me sharpen this discussion so I can present it more formally for the Knight Commission to consider.

So please comment [...]

Being a Citizen Shouldn’t Be So Hard! Part 1: Human Nature

NOTE: This is part 1 of a multipart series. More to come over the next few days. See Part 2.
This series is a work in process. I’m counting on Contentious.com readers and others to help me sharpen this discussion so I can present it more formally for the Knight Commission to consider.
So please comment [...]

Nokia Talks More (Much More) About US Service Problems

Nokia Conversations Blog

Nokia’s Conversation Blog has launched an extended discussion on its myriad US service problems.

I’m happy to report that there has been some progress (small, but real) from Nokia in terms of addressing it US service problems, which I’ve written about extensively.
First, here’s their most concrete step forward so far: Today, Nokia announced that [...]

Nokia USA: How to turn talk into action

Brymo, via Flickr (CC license)

Talk is a good start, and it need not be cheap, but by itself it generally doesn’t get much done.

Earlier today Nokia’s Charlie Schick posted a thoughtful comment about how Nokia and its current and would-be customers might, through talking openly together, improve the situation in the high-end US phone market. [...]

Nokia’s Blog Starts Discussing Problems

Nokia.com

Nokia’s Conversations blog is getting interesting now that it’s not all just happy talk.

Recently Nokia launched its Conversations blog, a good first step any company can take toward transparency and engagement with its customers, partners, and critics. Not surprisingly, most of the initial posts were “happy news” of one kind or another. I don’t begrudge [...]