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category archive listing Category Archives: telephony

Nokia’s Newer, Dumber Business Model: Sue Apple

More than a year ago, in June 2008, I wrote about how Nokia’s clueless approach to serving the US smartphone market basically handed that market to Apple on a silver platter by the time the 3G iPhone launched.
Last week, GigaOm reported that Nokia is now suing Apple, claiming technology patent infringement. And on Oct. 15 [...]

TokBox: Picking up where Seesmic leaves off?

www.tokbox.com
Here’s the link for this video. If you go there, you can leave a video comment in response. And here’s more info about Tokbox.

Skype: Why you should at least learn to use it

Recently, like many people, I ditched my landline (which I rarely used, and the most basic service I could get still cost me about $35/month). Now my cell phone is my only telephone.
This is a better deal for me, since generally I don’t talk on the phone much — except last month. I was working [...]

iPhone model rocket: One way to do a product launch…

Some people love iPhones. Some people hate them. Some people (like me) feel both ways at the same time. So if you’re ever tempted to launch your iPhone, here’s an option that might be especially fun:
iPhone Rocket Launch and Interview (from MobileOrchard.com) from Mobile Orchard on Vimeo.
(Found this on the MAKE blog.)

3G iPhone Coming June 9 (Look Out, Nokia!)

Open Democracy, via Flickr (CC license)

Can Nokia move fast enough to keep competing with the iPhone in the US? Time’s running out!

I’ve been hearing the rumor, and Gizmodo claims it’s true: Apple is supposed to debut the next-generation iPhone on June 9, during the keynote address of its Worldwide Developers Conference. I would expect it [...]

Why I keep talking about Nokia’s US Service

Some people have asked why I keep talking — on this blog and elsewhere — about Nokia’s US service problems. This video explains my motives. In a nutshell, it’s because I want to keep options open for journalists. Tools like the Nokia N95 represent a way for journalists to make their own opportunities, regardless of [...]

No Wifi? No Excuse!

Here’s why I’m going to get myself some “internet insurance.” I never want to deal with this situation again.

And BTW, Nokia (you’re still listening, right?) this NewsTools 2008 conference I’m out is a big reason why I bought my N95 last month — remember, the one that bricked after your firmware update and that you [...]

Vegas-bound, sans Nokia N95…

Quick video post from the Denver International Airport today. Thanks again to the folks at Nokia for raising on their own Conversations blog the issues related to Nokia USA’s inadequate service I’ve been talking about on Contentious.com. (See Nokia’s posts yesterday and today) . I appreciate their willingness to engage in a frank public [...]

Nokia USA: How to turn talk into action

Brymo, via Flickr (CC license)

Talk is a good start, and it need not be cheap, but by itself it generally doesn’t get much done.

Earlier today Nokia’s Charlie Schick posted a thoughtful comment about how Nokia and its current and would-be customers might, through talking openly together, improve the situation in the high-end US phone market. [...]

Nokia’s Blog Starts Discussing Problems

Nokia.com

Nokia’s Conversations blog is getting interesting now that it’s not all just happy talk.

Recently Nokia launched its Conversations blog, a good first step any company can take toward transparency and engagement with its customers, partners, and critics. Not surprisingly, most of the initial posts were “happy news” of one kind or another. I don’t begrudge [...]