Category Archives: servicesSteve Jurvetson, via Flickr (CC license)
Venture capitalist Steve Jurvetson had some nice things to say about the Nokia N95 in March 2007. Wonder what he thinks of the US service and support?..
Looks like Nokia USA is making some initial moves toward improving how it serves the US market. So far, these seem focused strictly on [...]
Brymo, via Flickr (CC license)
Talk is a good start, and it need not be cheap, but by itself it generally doesn’t get much done.
Earlier today Nokia’s Charlie Schick posted a thoughtful comment about how Nokia and its current and would-be customers might, through talking openly together, improve the situation in the high-end US phone market. [...]
MobileJones
Nokia Director of Corporate Communications Mark Squires (seen here in a recent MobileJones interview) has joined our conversation about Nokia’s US service problems.
This morning I was encouraged to see that yet another Nokia staffer, Mark Squires (Nokia’s Director of Corporate Communications) left a comment on my blog. He wrote:
“Hi Amy, I work with Charlie at [...]
I was so happy and excited to get my N95 (see video). I could be this happy again, if only Nokia would get its US service and support act together.
As I noted earlier, this morning Charlie Schick of Nokia USA left a comment on this blog to reach out to me about my recent heartbreaking [...]
Gaetan Lee, via Flickr (CC license)
Is your wetware due for an upgrade?
On Monday I’ll be co-presenting a session on “Future Tools” at the Knight Digital Media Center seminar: Best Practices: Editorial/Commentary in Cyberspace. My fellow presenter Leslie Rule (who runs KQED’s Digital Storytelling Initiative) and I will be explaining to a room full of [...]
A great photo by Wolfpix seems to have attracted a lot of obvious Flickr comment spam.
(UPDATE: Turns out the comments I’m complaining here are not comment spam — but man, they sure look like it. See Karoli’s comment below for an explanation.)
I love Flickr and other photo-sharing services. Not that I’m much of a photographer [...]
Tweetscan
The search tool Tweetscan may be one way to find spontaneous gatherings of local Twitter users.
A few days ago, it occurred to me that it might be nice if there was an online tool or service that would facilitate local “tweetups” (informal, spontaneous gatherings of local Twitter users). Right now, tweetups start when one person [...]
Feed me, CarePages, feed me! You can do it!
Last week I learned that a friend’s serious illness has flared up, and she’ll need surgery and a few weeks’ recuperation. I’m very bummed about this, but I thought it was neat that she’d set up a page at CarePages.com.
I’d never heard of this service, but it [...]
Hey, VOIPyourlife: I’m not smiling…
A couple of months ago I signed up for an internet-based (VOIP) phone service called VOIPyourlife. I’d growing increasingly dissatisfied with the high cost and lack of key features from my landline provider.
There are several things I like about VOIPyourlife — a good web-based interface for configuring the features on my [...]
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