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	<title>contentious.com &#187; research</title>
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	<link>http://www.contentious.com</link>
	<description>Amy Gahran's news and musings on how we communicate in the online age.</description>
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		<title>Massive Twitter research project yields insights on influence</title>
		<link>http://www.contentious.com/2011/04/07/massive-twitter-research-project-yields-insights-on-influence/</link>
		<comments>http://www.contentious.com/2011/04/07/massive-twitter-research-project-yields-insights-on-influence/#comments</comments>
		<pubDate>Fri, 08 Apr 2011 00:18:09 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[influence]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3587</guid>
		<description><![CDATA[My latest CNN post is actually not about mobile, for a change. It&#8217;s about the findings from a huge Twitter analysis done by an international research team. See: How to gain influence on Twitter? Focus Get this: They got Twitter to release to them a dataset of tweets from nearly 55 million accounts that were [...]]]></description>
			<content:encoded><![CDATA[<p>My latest CNN post is actually not about mobile, for a change. It&#8217;s about the findings from a huge Twitter analysis done by an international research team.</p>
<p><strong>See: <a href="http://edition.cnn.com/2011/TECH/social.media/04/07/twitter.influence/">How to gain influence on Twitter? Focus</a></strong></p>
<p>Get this: They got Twitter to release to them a dataset of tweets from nearly 55 million accounts that were in use as of August 2009. That&#8217;s nearly 1.7 billion tweets, interconnected by almost 1.9 billion &#8220;social links&#8221; &#8212; which I think means @replies or retweets.</p>
<p>From this, they figured out some things about how influence works on Twitter. Basically, if you&#8217;re not already a celebrity or a major news organization or aggregator, then the key to gaining influence through Twitter is to<strong> focus on one or a couple of topics</strong>.</p>
<p>Also, the report has a good discussion of why popularity does not necessarily equal influence, especially on Twitter.</p>
<p>The research team is releasing its anonymized dataset. I bet other people will have a lot of fun running other analyses of this dataset.</p>
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		<title>Free Kindles, local mobile news, and pissed off fanboys: My recent CNN.com Tech mobile stories</title>
		<link>http://www.contentious.com/2011/04/07/free-kindles-local-mobile-news-and-pissed-off-fanboys-my-recent-cnn-com-tech-mobile-stories/</link>
		<comments>http://www.contentious.com/2011/04/07/free-kindles-local-mobile-news-and-pissed-off-fanboys-my-recent-cnn-com-tech-mobile-stories/#comments</comments>
		<pubDate>Thu, 07 Apr 2011 15:53:51 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[e-readers]]></category>
		<category><![CDATA[local]]></category>
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		<category><![CDATA[Apple]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[banking]]></category>
		<category><![CDATA[blackberry]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[carriers]]></category>
		<category><![CDATA[controversy]]></category>
		<category><![CDATA[deals]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[feature phones]]></category>
		<category><![CDATA[Froyo]]></category>
		<category><![CDATA[GalaxyS]]></category>
		<category><![CDATA[immigration]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Kindle]]></category>
		<category><![CDATA[Playbook]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Smartphones]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[T-Mobile]]></category>
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		<category><![CDATA[trolls]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=3579</guid>
		<description><![CDATA[It&#8217;s been a very busy month and a half for me. I spent a week in Los Angeles as a featured presenter for the Mobile News Week at the journalism school there, and now I&#8217;m finishing preparations to travel to two other journalism schools next week for the Knight Digital Media Center&#8217;s Mobile Symposium. So [...]]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s been a very busy month and a half for me. I spent a week in Los Angeles as a featured presenter for the <a href="http://www.contentious.com/tag/uscmnw2011/">Mobile News Week</a> at the journalism school there, and now I&#8217;m finishing preparations to travel to two other journalism schools next week for the Knight Digital Media Center&#8217;s <a href="http://knightdigitalmediacenter.org/kdmcmobile">Mobile Symposium</a>. So I haven&#8217;t been letting Contentious.com readers know what I&#8217;ve been writing elsewhere.</p>
<p>But I&#8217;ve been logging a lot of cool mobile stuff for CNN.com Tech. So here&#8217;s a quick list of what I&#8217;ve been covering there&#8230;</p>
<p><strong><span id="more-3579"></span>My picks for the most significant posts:</strong></p>
<ul>
<li><strong>March 4: <a href="http://www.cnn.com/2011/TECH/mobile/03/04/amazon.free.kindle">Why Amazon would be smart to give away the Kindle</a>.</strong> I read some posts advocating this move, so I pulled them together and added my own thoughts. This post attracted a surprising amount of attention &#8212; I&#8217;ll have to revisit it.</li>
<li><strong>March 16: <a href="http://www.cnn.com/2011/TECH/mobile/03/16/pew.mobile.gahran">Local news, information are going mobile big time, Pew survey says</a>.</strong> This post didn&#8217;t get a ton of attention or comment, but because I&#8217;m a cofounder of <a href="http://oaklandlocal.com">Oakland Local</a>, this topic was near and dear to me. This also presented an important opportunity to discuss the local impact of the mobile digital divide.</li>
<li><strong>April 5: <a href="http://www.cnn.com/2011/TECH/mobile/04/04/facebook.unity.gahran">Facebook reaching out to feature-phone users</a>.</strong> Facebook&#8217;s upgrade and consolidation of its mobile web sites is its second recent major move to improve access and user experience for feature phone users. Smart strategy for this company. I explain why.</li>
<li><strong>March 28: <a href="http://www.cnn.com/2011/TECH/mobile/03/28/blackberry.tablet.gahran">BlackBerry&#8217;s PlayBook tablet may face uphill battle</a>.</strong> Oh yeah, this post brought me tremendous grief from BlackBerry fanboys and trolls. To be fair, I should have clarified that with this device, BlackBerry will debut the QNX operating system it just acquired. But this is targeted as a <em>consumer</em> device &#8212; and among consumers, the BlackBerry brand has a pretty bad rep for user experience. It&#8217;s a great brand for messaging-minded business users, but the consumer market is different. I think BlackBerry will have to do a hell of a lot of expensive marketing to communicate about the new OS and overcome that preconception. Furthermore, I expect that most consumers will misunderstand how the Playbook will really handle Android apps, and may end up feeling misled. We&#8217;ll see. I plan to talk to some developers of Android apps to see how eager they are to port to the Playbook.</li>
</ul>
<p><strong>My other recent CNN.com Tech posts:</strong></p>
<ul>
<li><strong>April 5: <a href="http://www.cnn.com/2011/TECH/mobile/04/05/no.contract.customer.gahran">Boost Mobile scores highest among no-contract phone owners</a>.</strong> I pay a fortune for my Verizon Droid Incredible plan, but when I bought it last summer there weren&#8217;t any good Android options on month-to-month no-contract plans. That&#8217;s starting to change, and when I upgrade my phone when this contract runs out, I&#8217;ll probably go this route. Useful to see how customers are rating these carriers.</li>
<li><strong>March 30: <a href="http://www.cnn.com/2011/TECH/mobile/03/30/gahran.android.domination">Android is the Windows of mobile platforms</a>.</strong> I wrote this soon after my controversial <a href="http://http://www.cnn.com/2011/TECH/mobile/03/28/blackberry.tablet.gahran">BlackBerry Playbook post</a>, so I was a bit fed up with tech fanboys and trolls. I&#8217;d been meaning to write this post for awhile, but I&#8217;ve gotta admit &#8212; I decided to go for it in part as a &#8220;bring it on!&#8221; to the tech trolls. But it attracted relatively civil comments and little criticism. The best laid plans&#8230;</li>
<li><strong>March 29: <a href="http://www.cnn.com/2011/TECH/mobile/03/29/mobile.banking.gahran">Mobile banking is booming, survey shows</a>.</strong> I was especially intrigued by this finding: a quarter of smartphone users reported, &#8220;Accessing my account through my cell phone is too slow.&#8221; Yet only 9% of feature phone users had the same complaint! Really different expectations among these two user groups. I think that&#8217;s worth further research.</li>
<li><strong>March 21: <a href="http://www.cnn.com/2011/TECH/mobile/03/21/app.engagement.gahran">Only one in four mobile apps engages user, study says</a>.</strong> The results of this research didn&#8217;t surprise me &#8212; but it&#8217;s yet another reason why you should only build a native app when that&#8217;s the best way to offer a compelling experience. For the vast majority of content offerings, the mobile web is a better strategy.</li>
<li><strong>March 21: <a href="http://www.cnn.com/2011/TECH/mobile/03/21/facebook.snaptu.gahran">More apps may be coming for feature phones, too</a>.</strong> Facebook bought Snaptu, a major platform for Java-based apps that run on most feature phones. I think this has wider implications &#8212; including that in the long run, as smartphone browsers improve, apps might become more of a feature phone phenomenon. Will keep an eye on this.</li>
<li><strong>March 18: <a href="http://www.cnn.com/2011/TECH/mobile/03/18/sprint.tmobile.gahran">What a Sprint-T-Mobile merger could mean for wireless users</a>.</strong> Yeah, like a lot of tech reporters, I was on the wrong track here. While I was researching it, I remember thinking &#8220;Why the hell would a CDMA-based carrier buy a GSM network? That&#8217;d be a tech nightmare!&#8221; Wish I&#8217;d followed that thought further. A couple of weeks later, news broke that AT&amp;T is trying to buy T-Mobile. Oh well.</li>
<li><strong>March 18: <a href="http://www.cnn.com/2011/TECH/mobile/03/18/google.maps.traffic.gahran">Google Maps&#8217; Android app now routes drivers around traffic</a>.</strong> As a car-free person, living in an urban area, I want this for biking directions. Maybe later&#8230;</li>
<li><strong>March 14: <a href="http://www.cnn.com/2011/TECH/mobile/03/14/adobe.flash.war">Adobe caves in to Apple: fewer blank spots on i-devices?</a>.</strong> Yes, anytime I mention Apple, it gets a ton of attention and criticism. Couple that with a mention of a long-standing and confusing tech industry controversy, and it&#8217;s a flamefest. Despite the high troll potential, I&#8217;ll probably revisit this at some point. I will say that Adobe&#8217;s PR has been very constructive in how they&#8217;ve been reaching out to me on this.</li>
<li><strong>March 4: <a href="http://www.cnn.com/2011/TECH/mobile/03/04/android.beats.iphone">More U.S. consumers buying Android phones than iPhones, BlackBerrys</a>.</strong> New data from Nielsen showed that slightly more U.S. consumers are buying Android phones than any other type of smartphone. Yeah, this post brought out lots of tech fanboys and trolls.</li>
<li><strong>Feb 28: <a href="http://www.cnn.com/2011/TECH/mobile/02/28/immigrants.tablets.tech">Immigrants more inclined to use tablet computers, study shows</a>.</strong> This was a small study, but an interesting one. Possible explanation suggested by a commenter: &#8220;The reason for the disparity is because a tablet can boot up a keyboard in any language you want &#8212; while on a laptop you&#8217;re stuck with a QWERTY keyboard.&#8221;</li>
<li><strong>Feb 25: <a href="http://www.cnn.com/2011/TECH/mobile/02/25/captivate.froyo.gahran">Android users wait and wait for OS updates</a>.</strong> At the time, owners of the Samsung Captivate (AT&amp;T&#8217;s flavor of the Galaxy S series) were still waiting to get updated to Android 2.2 (Froyo). They&#8217;ve since gotten that update &#8212; but I learned that Samsung has a pretty bad repuation regarding firmware updates. Bear that in mind if you&#8217;re shopping for a smartphone</li>
<li><strong>Feb 18: <a href="http://www.cnn.com/2011/TECH/web/02/18/us.broadband">One-third of U.S. households lack broadband Web access</a>.</strong> About the new<a href="http://www.broadbandmap.gov/">National Broadband Map</a>, and a major year-end roundup report on the wireless industry, both from the National Telecommunications and Information Administration (NTIA).</li>
</ul>
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		<title>Local, mobile, paywalls, Google, more: My latest KDMC news for digital journalists posts</title>
		<link>http://www.contentious.com/2011/03/24/local-mobile-paywalls-google-more-my-latest-kdmc-news-for-digital-journalists-posts/</link>
		<comments>http://www.contentious.com/2011/03/24/local-mobile-paywalls-google-more-my-latest-kdmc-news-for-digital-journalists-posts/#comments</comments>
		<pubDate>Thu, 24 Mar 2011 18:03:07 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[Amy's Adventures]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=3566</guid>
		<description><![CDATA[Over the last month I&#8217;ve fallen behind on noting here what I&#8217;ve been writing at the News for Digital Journalists blog on the web site of the Knight Digital Media Center. Here&#8217;s a quick roundup of what I&#8217;ve covered there since late February&#8230; NOTE: This list represents only the pieces I authored. My colleagues Adam [...]]]></description>
			<content:encoded><![CDATA[<p>Over the last month I&#8217;ve fallen behind on noting here what I&#8217;ve been writing at the <a href="http://www.knightdigitalmediacenter.org/news_blog/">News for Digital Journalists</a> blog on the web site of the Knight Digital Media Center. Here&#8217;s a quick roundup of what I&#8217;ve covered there since late February&#8230;</p>
<p><em><span id="more-3566"></span>NOTE: This list represents only the pieces I authored. My colleagues Adam Glenn and Michele McLellan wrote several other posts. You can find everything on the <a href="http://www.knightdigitalmediacenter.org/news_blog/">News for Digital Journalists</a> blog.</em></p>
<p><strong><span style="color: #ff0000;">Most important post:</span> March 14: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110314_pew_research_points_to_mobile_opportunities_for_local_news_info/">Pew research points to mobile opportunities for local news, info</a>.</strong> There&#8217;s a lot to learn from in this Pew report. I spotted these strategic implications:</p>
<ul>
<li><strong>Attract more young people</strong> to your news brand. Tomorrow&#8217;s audience has to come from somewhere. The research indicates that news orgs could promote long-term growth of their local news market via mobile offerings.</li>
<li><strong>Native apps not really such a great revenue strategy.</strong> In fact, Pews numbers paint a pretty dismal picture for trying to generate much revenue from getting people to pay for content. Now, if news apps became more service-oriented, that could change the picture&#8230;</li>
<li><strong>Embrace the spectrum of mobile technology,</strong> not just smartphones. OK, Pew, didn&#8217;t look at this directly, but when you look at their numbers you can see that feature phones are a big part of the picture. And the news business mostly thrives based on audience size. Ignoring feature phones means leaving money on the table and alienating potential allies.</li>
</ul>
<p><strong>Other posts&#8230;</strong></p>
<p><strong>Feb. 22: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110222_disaster_news_prep_google_person_finder/">Disaster news prep: Google Person Finder</a>.</strong> I wrote this after the Christchurch, NZ earthquake but before the big Japan earthquake/tsunami. Goal here is to tell news orgs how they can leverage this tool by embedding it in their own pages. Also, if your region gets hits by a disaster, I tell how to ask Google to spin off a new instance of Person Finder. You can spin off your own instance, but it&#8217;s better to see if Google will do it first to avoid confusion.</p>
<p><strong>Feb 28: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110228_engaging_tomorrows_news_audience_today_report/">Engaging tomorrow&#8217;s news audience today: Report</a>.</strong> Research from the Newspaper Association of America  takes a closer look at sub-groups within the youth demographic for news audiences.  I&#8217;d like to see more research like this. More importantly, I&#8217;d like to see some evidence that news organizations are actually <em>using</em> this research in their strategies.</p>
<p><strong>March 8: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110308_knight_community_info_toolkit_help_make_your_community_stronger_wi/">Knight Community Info Toolkit: Help make your community stronger with better info</a>.</strong> Summary of a new planning tool for community activists. This is the kind of effort I&#8217;d love to see news organizations get involved in, but it&#8217;s interesting that the toolkit is not really intended for news organizations.</p>
<p><strong>March 9: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110309_knight_names_new_vp_of_journalism_and_media_innovation_michael_man/">Knight names new VP of Journalism and Media Innovation: Michael Maness</a>.</strong> Pretty significant shift of leadership at the Knight Foundation. It&#8217;ll be interesting to see what direction Maness wants to take Knight&#8217;s programs. Especially now that the Knight News Challenge is in its fifth and possibly final year. (It was originally intended as a five-year contest program.)</p>
<p><strong>March 11: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110311_texas_trib_bay_citizen_win_knight_grant_open-source_news_platform/">Texas Tribune, Bay Citizen win Knight grant to build open-source news platform</a>.</strong> I&#8217;m curious about this project &#8212; especially whether it will build upon existing open-source platforms (hopefully WordPress rather than Drupal, if so), and what kind of mobile functionality, if any, it will include.</p>
<p><strong>March 17: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110317_new_york_times_launches_paywall_--_and_why_most_news_orgs_shouldnt/">New York Times launches paywall &#8212; and why most news orgs shouldn&#8217;t</a>.</strong> Most people who watch the media business are pretty down on this strategy. Frankly, I&#8217;m also pessimistic &#8212; although I suspect the Times may be able to pull it off, for a while, without really hurting its audience size or search visibility. But there are so many loopholes, and so few real benefits to paying subscribers, that I&#8217;ve got to wonder why they&#8217;re even bothering with this. It seems almost like a philosophical exercise. They should be putting these resources into offering services that they can sell, if you ask me. As for the vast majority of news orgs: Don&#8217;t try this at home. The Times is a very special case.</p>
<p><strong>March 22: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110322_why_data_journalism_is_good_for_the_news_business/">Why &#8220;data journalism&#8221; is good for the news business</a>.</strong> My UK colleague Paul Bradshaw wrote an excellent analysis of the many ways that data-focused content (such as interactive databases) and services (such as APIs of metadata from a news org&#8217;s content) can help build a news business.</p>
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		<title>ComScore Digital Year in Review 2010: My takeaways</title>
		<link>http://www.contentious.com/2011/02/14/comscore-digital-year-in-review-2010-my-takeaways/</link>
		<comments>http://www.contentious.com/2011/02/14/comscore-digital-year-in-review-2010-my-takeaways/#comments</comments>
		<pubDate>Mon, 14 Feb 2011 19:17:41 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[business]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=3526</guid>
		<description><![CDATA[Last week, ComScore published its big annual Digital Year in Review statistics compilation for 2010. I covered this report for both CNN.com Tech and the Knight Digital Media Center. While the report covers many media, communications, and tech topics, I focused on what it had to say about mobile. My key takeaways&#8230; In my CNN.com [...]]]></description>
			<content:encoded><![CDATA[<p>Last week, ComScore published its big annual <a href="http://www.comscore.com/Press_Events/Presentations_Whitepapers/2011/2010_US_Digital_Year_in_Review">Digital Year in Review statistics compilation for 2010</a>. I covered this report for both CNN.com Tech and the Knight Digital Media Center. While the report covers many media, communications, and tech topics, I focused on what it had to say about mobile.</p>
<p>My key takeaways&#8230;</p>
<p><strong><span id="more-3526"></span>In my CNN.com Tech story</strong>,<strong> <a href="http://www.cnn.com/2011/TECH/mobile/02/10/comscore.trends.gahran/index.html">ComScore on the Future of Mobile</a></strong>, I noted that the big context is that as of December 2010, feature phones still comprise the vast majority (73%) of current US cell phone handsets in use.</p>
<p>Most other tech news outlets are crying triumphantly about how smartphones have passed the 25% penetration mark, and that is indeed siginificant &#8212; but in terms of what&#8217;s out in the field right now, feature phones still dominate the field.</p>
<p>I think that&#8217;s likely to remain the case for a few years yet, unless carriers quickly find ways to make the cost of smartphones and their data plans more attractive to the majority of cell users &#8212; and carriers don&#8217;t have much incentive to do that, especially since they need lots of money to build out their LTE networks to keep pace with the devices already sold.</p>
<p>Also, if and when smartphones do become the majority, I expect that for a long time a big part of the market will still simply prefer less complicated phones. So the low end of the mobile market will always be huge, and important.</p>
<p><strong>Over on KDMC, I wrote:</strong> <a href="http://www.knightdigitalmediacenter.org/leadership_blog/comments/20110210_mobile_ads_poised_to_hit_big_--_are_you_ready/"><strong>Mobile ads poised to hit big—are you ready?</strong></a> One interesting prediction for 2011 in ComScore&#8217;s report was that mobile ads will really take off in 2011. This means that right now is a key time for news organizations and other publishers to get a jump on the mobile market. And (due to the point I just mentioned above about current smartphone v. feature phone market penetration), this means including feature phones in your mobile ad strategy.</p>
<p>I offer five tips for news publishers about how to get a mobile strategy together, and prepare their site and ad delivery systems and sales.</p>
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		<title>Three generational gadget trends for news orgs to watch &#124; Knight Digital Media Center</title>
		<link>http://www.contentious.com/2011/02/03/three-generational-gadget-trends-for-news-orgs-to-watch-knight-digital-media-center/</link>
		<comments>http://www.contentious.com/2011/02/03/three-generational-gadget-trends-for-news-orgs-to-watch-knight-digital-media-center/#comments</comments>
		<pubDate>Thu, 03 Feb 2011 22:24:34 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[audio]]></category>
		<category><![CDATA[distribution]]></category>
		<category><![CDATA[journalism]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[statistics]]></category>
		<category><![CDATA[MP3 players]]></category>
		<category><![CDATA[photography]]></category>
		<category><![CDATA[podcasting]]></category>
		<category><![CDATA[tablets]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3508</guid>
		<description><![CDATA[Today at the Knight Digital Media Center site, I took another look at a new report from the Pew Internet and American Life Project about generational differences in tech gadget ownership and user. See: Three generational gadget trends for news orgs to watch The trends &#38; implications I saw are: Picture-taking is the most popular non-voice [...]]]></description>
			<content:encoded><![CDATA[<p>Today at the Knight Digital Media Center site, I took another look at a new report from the Pew Internet and American Life Project about generational differences in tech gadget ownership and user.</p>
<p><strong>See: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110203_three_generational_gadget_trends_for_news_orgs_to_watch/">Three generational gadget trends for news orgs to watch</a></strong></p>
<p>The trends &amp; implications I saw are:</p>
<ol>
<li><strong>Picture-taking is the most popular non-voice cell activity</strong>, even more than texting! So why not do more with community-contributed pictures?</li>
<li><strong>Tablets are still a niche market</strong>. Right now, there are much bigger mobile fish to fry in terms of potential market size. Consider where your business interest really lie.</li>
<li><strong>MP3 players are especially popular with young adults,</strong> so consider doing more with podcasts and other audio content.</li>
</ol>
<p><span style="line-height: 24px;">I discuss the details more over at my article on KDMC.</span></p>
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		<title>How mobile device use varies by generation</title>
		<link>http://www.contentious.com/2011/02/03/how-mobile-device-use-varies-by-generation/</link>
		<comments>http://www.contentious.com/2011/02/03/how-mobile-device-use-varies-by-generation/#comments</comments>
		<pubDate>Thu, 03 Feb 2011 21:21:08 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[generations]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[Pew]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3506</guid>
		<description><![CDATA[My latest CNN Tech mobile blog post . Pew has a new report out examining how Americans in different age groups use tech gadgets. The report also covers stuff like computers and game consoles, but I focused on mobile devices. It&#8217;s not especially surprising news, but still good to know. Report: 90% of Americans own [...]]]></description>
			<content:encoded><![CDATA[<p>My latest CNN Tech mobile blog post . Pew has a new report out examining how Americans in different age groups use tech gadgets. The report also covers stuff like computers and game consoles, but I focused on mobile devices.</p>
<p>It&#8217;s not especially surprising news, but still good to know.</p>
<p><a href="http://www.cnn.com/2011/TECH/mobile/02/03/texting.photos.gahran/index.html">Report: 90% of Americans own a computerized gadget &#8211; CNN.com</a>.</p>
<p>One point I note: According to Pew, 5% of US adults currently own a tablet.  I wrote:</p>
<blockquote><p>If tablet prices start to drop and more options for size and connectivity emerge (especially likely for Android models), it&#8217;s possible that that many people who rely primarily on feature phones might choose to invest in a Wi-Fi-enabled tablet (a one-time expense) rather than upgrading to a full smartphone (with higher monthly bills and often unexpected charges).</p></blockquote>
<p>Thoughts?</p>
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		<title>Mobile/social media and politics: Why news organizations should care</title>
		<link>http://www.contentious.com/2011/01/27/mobilesocial-media-and-politics-why-news-organizations-should-care/</link>
		<comments>http://www.contentious.com/2011/01/27/mobilesocial-media-and-politics-why-news-organizations-should-care/#comments</comments>
		<pubDate>Thu, 27 Jan 2011 20:22:41 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[mobile]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[organizations]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[elections]]></category>
		<category><![CDATA[Pew]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3452</guid>
		<description><![CDATA[Recently the Pew Internet and American Life project published two reports about how Americans are using new digital communication tools to learn about, discuss, and engage in politics &#8212; particularly around the Nov. 2010 elections. I wrote two posts for the Knight Digital Media Center at USC explaining how news organizations can use this information [...]]]></description>
			<content:encoded><![CDATA[<p>Recently the Pew Internet and American Life project published two reports about how Americans are using new digital communication tools to learn about, discuss, and engage in politics &#8212; particularly around the Nov. 2010 elections.</p>
<p>I wrote two posts for the Knight Digital Media Center at USC explaining how news organizations can use this information to create more effective ways to engage and grow the audiences for their political coverage &#8212; and why they shouldn&#8217;t wait for the next election season to do this:</p>
<ul>
<li><strong>Jan. 26, 2011:</strong> <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110127_social_media_should_be_part_of_your_political_news_strategy_pew_re/">Social media should be part of your political news strategy, Pew research indicates</a></li>
<li><strong>Dec. 28, 2010</strong>: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20101228_political_election_news_should_go_mobile_pew_research_indicates/">Political/election news should go mobile, Pew research indicates</a></li>
</ul>
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		<title>AVG: Kids are learning computer skills before life skills</title>
		<link>http://www.contentious.com/2011/01/21/avg-kids-are-learning-computer-skills-before-life-skills/</link>
		<comments>http://www.contentious.com/2011/01/21/avg-kids-are-learning-computer-skills-before-life-skills/#comments</comments>
		<pubDate>Sat, 22 Jan 2011 02:37:55 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[generations]]></category>
		<category><![CDATA[Net Effects on Society]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA[statistics]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3415</guid>
		<description><![CDATA[From a recent AVG study: &#8220;While we had a hunch that the skills of today’s 2-5 year olds would be very different to those of kids 20 to 30 years ago, we were surprised to find out just how much the childhood experience has evolved. According to our survey, while most small children can’t yet [...]]]></description>
			<content:encoded><![CDATA[<p>From a recent <a href="http://jrsmith.blog.avg.com/2011/01/kids-learning-computer-skills-before-life-skills.html">AVG study:</a></p>
<blockquote><p>&#8220;While we had a hunch that the skills of today’s 2-5 year olds would be very different to those of kids 20 to 30 years ago, we were surprised to find out just how much the childhood experience has evolved. According to our survey, while most small children can’t yet swim, tie their shoelaces or make breakfast on their own, they do know how to turn on a computer, point and click with a mouse, and play a computer game.</p>
<p>Take a look at some of the findings:</p>
<ul>
<Li>More young children know how to play a computer game (58%) than swim (20%) or ride a bike (52%)</p>
<li>28% of young children can make a mobile phone call, but only 20% know to dial 911 in case of an emergency
<li>69% of children aged 2-5 can operate a computer mouse, but only 11% can tie their own shoelaces
<li>Perhaps the most important piece of data to come out of this survey: the fact that 69% of children aged 2-5 are using a computer in the first place.</ul>
<p>It’s exciting and commendable that so many parents are teaching their children such valuable computer skills so early on—they will need these skills to succeed later in life, and perhaps increasingly, not so later in life.</p></blockquote>
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		<title>Yet another reason to make your site mobile-friendly: disability access</title>
		<link>http://www.contentious.com/2011/01/21/yet-another-reason-to-make-your-site-mobile-friendly-disability-access/</link>
		<comments>http://www.contentious.com/2011/01/21/yet-another-reason-to-make-your-site-mobile-friendly-disability-access/#comments</comments>
		<pubDate>Fri, 21 Jan 2011 20:32:35 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[access]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[equality]]></category>
		<category><![CDATA[government]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[solutions]]></category>
		<category><![CDATA[statistics]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3413</guid>
		<description><![CDATA[I just wrote this post for the Knight Digital Media Center at USC: Got accessibility? Mobile-friendly sites also help disabled users It was sparked by a new Pew report on problems that people with disabilities have with accessing the net. I found a couple of interesting twists. 1st: US DOJ has proposed new ADA regs [...]]]></description>
			<content:encoded><![CDATA[<p>I just wrote this post for the Knight Digital Media Center at USC:</p>
<p><a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110121_got_accessibility_mobile-friendly_sites_also_help_disabled_users/">Got accessibility? Mobile-friendly sites also help disabled users</a></p>
<p>It was sparked by a new Pew report on problems that people with disabilities have with accessing the net. I found a couple of interesting twists.</p>
<p>1st: US DOJ has proposed new ADA regs for web sites, including &#8220;public accommodations&#8221; (hm, could include news sites?)</p>
<p>2nd: Making a site mobile-friendly goes a long way toward making it more accessible.</p>
<p>This subject is near and dear to my heart since one of my best friends, who is mostly blind, has faced significant struggles in getting access to services, information, education, and opportunities online and elsewhere. That has definitely hurt not only his quality of life, but his health. And he&#8217;s fairly tech-savvy! This is a problem that needs to be solved, and going mobile-friendly is one main way to start.</p>
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		<title>Why news orgs and journos should engage online with groups &amp; organizations</title>
		<link>http://www.contentious.com/2011/01/21/why-news-orgs-and-journos-should-engage-online-with-groups-organizations/</link>
		<comments>http://www.contentious.com/2011/01/21/why-news-orgs-and-journos-should-engage-online-with-groups-organizations/#comments</comments>
		<pubDate>Fri, 21 Jan 2011 18:46:23 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[engagement]]></category>
		<category><![CDATA[organizations]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social networks]]></category>
		<category><![CDATA[society]]></category>
		<category><![CDATA[statistics]]></category>
		<category><![CDATA[Pew]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3411</guid>
		<description><![CDATA[On the Knight Digital Media Center USC site, I just posted a short item about a new study from the Pew Internet and American Life Project:  Internet breeds engagement, not isolation, says Pew At the end, I noted: Given that groups often have considerable reach and influence, it makes sense for news organizations to actively [...]]]></description>
			<content:encoded><![CDATA[<p>On the Knight Digital Media Center USC site, I just posted a short item about a new study from the Pew Internet and American Life Project:  <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110121_internet_breeds_engagement_not_isolation_says_pew/">Internet breeds engagement, not isolation, says Pew</a></p>
<p>At the end, I noted:</p>
<blockquote><p>Given that groups often have considerable reach and influence, it makes sense for news organizations to actively engage local or relevant groups, especially via social media.</p>
<p>The online activities of groups are now a key channel for news, information, communication, and engagement for most Americans. It makes sense to build bridges with these channels in order to reach wider audiences and listen more effectively to community issues and concerns.</p></blockquote>
<p>Which is yet another reason for the news business to get over its traditional stance of aloofness/separation from the community under the fig leaf of objectivity.</p>
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