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category archive listing Category Archives: Real World Writing

Transparency vs. Payola: Weighing Risks

PayPerPost: Worth the risk?

Over at the Center for Citizen Media blog, I’ve joined an interesting conversation concerning the thorny issue of payola in online media. See: PayPerPost: A Cancer on the Blogosphere, or Merely Semi-Sleazy? by Dan Gillmor.
Background: The controversial online advertising service PayPerPost attracted considerable blog and media attention after it recently got $3 [...]

Blogging Gets Bumpy, and that\’s OK

Recently, PR blogger Kami Huyse published an interesting article: 5 Tips to Avoid Comment Hell: Dealing with Trolls. There, she posed a crucial question for new bloggers who are nervous about allowing comments on their blogs:

"I have had many clients ask me about the risks of blogging. How do you keep competitors and arch enemies [...]

Apologizing: Good for Your Reputation

Often I’m amazed at how the universe conspires to hit me over the head with a theme, yelling “You MUST blog this!” That’s just happened this morning on the theme of apologies. Particularly, how crucial apologies are to public discourse — and to re-establishing broken trust with your core community and the general public.
Everyone messes [...]

Explaining Substantive Edits: Good Idea (Rewriting Blog History, Part 2)

Yesterday’s post, Rewriting blog history: Bad idea, sparked some interesting discussion in its comments thread and in other weblogs (by Dave Taylor, Tom Simpson, and Kent Newsome).

I realized through this conversation that I hadn’t expressed my thoughts clearly enough, so here’s a second go at it.

From my perspective, it’s perfectly fine to change your mind and revise, retract, or clarify your statements, whether on a blog or elsewhere. In fact, I’m writing this post for exactly that purpose.

I also think it’s a good idea to revisit postings to fix typos, tighten up sentences, etc. — and if those nit-fixes don’t substantially alter your meaning, no need to point them out.

That said, in my experience it is indeed almost always a bad move to delete statements or postings without acknowledgment or explanation. I’m not talking about minor edits — I’m talking about trying to make content “disappear” and then acting like it never existed.

That strategy is almost certain to backfire — causing a bigger fuss than a simple explanation would have done, and possibly damaging your reputation or credibility in the process.

In short, ethical conduct online means owning up to what you publish — even if you have to remove it. And there may well be good reasons to remove it (legal, factual, ethical, social, and so on).

Here’s a fairly recent example from my own experience…

Rewriting blog history: Bad idea

(UPDATE AUG. 2: This post sparked intriguing followup and conversation by Dave Taylor, Tom Simpson, and Kent Newsome. I realize I needed to clarify something about the point I’m making here, which I did in this followup posting.)

I’ve seen this happen many times: Someone posts something in haste to a weblog. He later regrets it, recognizes an error or embarrassment, or is criticized for it — and then deletes the post in equal haste, hoping that erases the event and no one noticed.

While that may seem like a safe strategy (as long as you delete the post quickly, before it gets indexed by search engines), it’s actually a very bad idea. In my experience, it’s wisest to assume that anything you post online will live forever, regardless of whether you delete it from it’s original location.

Here’s why that’s so…

Blogging a book

As I mentioned yesterday, on July 9 the San Diego Union-Tribune published an article by Bruce Bigelow called “Dr. Beyster’s book (Or: How SAIC’s founder stopped worrying about publicity and learned to love the blog).”

No kidding, that’s the actual title. Being a die-hard Dr. Strangelove fan, I adore it. And I don’t just like the article because I’m quoted in it. (But thanks, Bruce!)

Anyway, this is an example of someone who, like me, is blogging a book…

Links for my URMA talk

On Wednesday, May 17, I’ll be giving a talk at the annual conference of the University Reseach Magazine Association (URMA). They seem like a fun group of media professionals. (Seriously — their conference agenda even features the Creature from the Black Lagoon!)

The topic of my talk is: Invasion of the bloggin’ pods: The new media – ready or not, they’re here! (So whatta we do with ‘em?)

In online writing, little things mean a lot

(NOTE: I originally published this article in Spring 2000 in my former venture Content Exchange, which is now defunct. But it’s still useful information, so I’ve decided to republish it.)

Good writing is good writing no matter where you find it. However, each medium has its own unique considerations. One of the key points to consider about the text on your web site is microcontent.

Microcontent is all the short bits of text that help guide the user or provide an “at-a-glance” overview of what a given page is about. The basic categories of microcontent are…

Brilliant headline from Koan Bremner

Usually, I advise people that when writing headlines or titles for online content, it helps to not be too “cute” or “cryptic.” This is because headlines are often viewed out of context online (in search engine results or feed readers, etc.). They generally need to speak for themselves.

That said, I love a good pun. And sometimes, depending on the author, topic, and target audience, a good pun is just what’s needed. This morning, my friend and fellow blogger Koan Bremner pulled off a magnificently punnish headline: “Ctrl-Alt-Delete.”

Now that might not sound like much of a pun – you need to read the article to see why it works so well. Normally I would consider that a problem, too.

However, here’s why I think it’s a great headline, even though it’s geeky and superficially cryptic – and what other bloggers can learn from this example…

Link blog pros & cons

My friend, colleague, and fellow blogger Dave Taylor wrote on March 7 about how he’s finally “succumbed” and created a link blog: Dave Taylor’s blog clippings

…A link blog is a way to use a weblog to share interesting links. There are lots of different ways to do it…