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	<title>contentious.com &#187; help needed</title>
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	<link>http://www.contentious.com</link>
	<description>Amy Gahran's news and musings on how we communicate in the online age.</description>
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		<title>Wrestling with Scribd&#8217;s fullscreen display</title>
		<link>http://www.contentious.com/2010/01/04/wrestling-with-scribds-fullscreen-display/</link>
		<comments>http://www.contentious.com/2010/01/04/wrestling-with-scribds-fullscreen-display/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 22:18:55 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[distribution]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=3069</guid>
		<description><![CDATA[I&#8217;ve been using the document-sharing service Scribd to embed documents in posts for various projects. but sometimes the &#8220;fullscreen&#8221; feature doesn&#8217;t work with the embedded document. I&#8217;m trying to troubleshoot this. So as a test I&#8217;m embedded a Scribd document here, to see if fullscreen works: 1 5 2010 Concurrent Meeting of the Oakland Redevelopment [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been using the document-sharing service <a href="http://scribd.com">Scribd</a> to embed documents in posts for various projects. but sometimes the &#8220;fullscreen&#8221; feature doesn&#8217;t work with the embedded document. I&#8217;m trying to troubleshoot this. So as a test I&#8217;m embedded a Scribd document here, to see if fullscreen works:</p>
<p><a title="View 1 5 2010  Concurrent Meeting of the Oakland Redevelopment Agency City Council 10-01-05 Meeting Agenda on Scribd" href="http://www.scribd.com/doc/24733367/1-5-2010-Concurrent-Meeting-of-the-Oakland-Redevelopment-Agency-City-Council-10-01-05-Meeting-Agenda" style="margin: 12px auto 6px auto; font-family: Helvetica,Arial,Sans-serif; font-style: normal; font-variant: normal; font-weight: normal; font-size: 14px; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none; display: block; text-decoration: underline;">1 5 2010  Concurrent Meeting of the Oakland Redevelopment Agency City Council 10-01-05 Meeting Agenda</a> <object codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,0,0" id="doc_469208021772923" name="doc_469208021772923" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" align="middle"	height="500" width="400" ><param name="movie"	value="http://d1.scribdassets.com/ScribdViewer.swf?document_id=24733367&#038;access_key=key-3qb9m2e0lqr2ovr8hft&#038;page=1&#038;version=1&#038;viewMode=list"><param name="quality" value="high"><param name="play" value="true"><param name="loop" value="true"><param name="scale" value="showall"><param name="wmode" value="opaque"><param name="devicefont" value="false"><param name="bgcolor" value="#ffffff"><param name="menu" value="true"><param name="allowFullScreen" value="true"><param name="allowScriptAccess" value="always"><param name="salign" value=""><param name="mode" value="list"><embed src="http://d1.scribdassets.com/ScribdViewer.swf?document_id=24733367&#038;access_key=key-3qb9m2e0lqr2ovr8hft&#038;page=1&#038;version=1&#038;viewMode=list" quality="high" pluginspage="http://www.macromedia.com/go/getflashplayer" play="true" loop="true" scale="showall" wmode="opaque" devicefont="false" bgcolor="#ffffff" name="doc_469208021772923_object" menu="true" allowfullscreen="true" allowscriptaccess="always" salign="" type="application/x-shockwave-flash" align="middle" mode="list" height="500" width="400"></embed></object>	</p>
<p>&#8230;OK, just viewed this post in Firefox for Mac and the fullscreen function does work here. But on another site I publish on, which is a complex Drupal site, it&#8217;s not working.</p>
<p>Have other Scribd users experienced similar display problems when embedding documents on Drupal sites? Got any solutions?</p>
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		<title>Experiment: Great Live Event Coverage for Hire. What do you think?</title>
		<link>http://www.contentious.com/2009/10/14/experiment-great-live-event-coverage-for-hire-what-do-you-think/</link>
		<comments>http://www.contentious.com/2009/10/14/experiment-great-live-event-coverage-for-hire-what-do-you-think/#comments</comments>
		<pubDate>Wed, 14 Oct 2009 15:03:08 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[accountability]]></category>
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		<category><![CDATA[business]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2899</guid>
		<description><![CDATA[As I mentioned in my previous post, today I&#8217;m liveblogging and tweeting a daylong Las Vegas event by Metzger Associates: Social Media for Executives. It&#8217;s a small event for a select group of executives representing several types of companies. I&#8217;m doing this as a pilot test for a new professional service I&#8217;d like to start [...]]]></description>
			<content:encoded><![CDATA[<p>As I mentioned in <a href="http://www.contentious.com/2009/10/14/social-media-for-executives-live-coverage-today/">my previous post</a>, today I&#8217;m liveblogging and tweeting a daylong Las Vegas event by Metzger Associates: <a href="http://www.executivesocialmediabriefing.com/">Social Media for Executives</a>. It&#8217;s a small event for a select group of executives representing several types of companies.</p>
<p>I&#8217;m doing this as a pilot test for a new professional service I&#8217;d like to start offering: <strong>Great live event coverage.</strong></p>
<p>In my experience, most online event coverage isn&#8217;t so great. A few folks will be tweeting or blogging in several places, some hashtags will be used, but it&#8217;s all rather confusing and inconsistent to follow. Also, a lot of people tend to tweet items like <em>&#8220;Jane Doe is speaking at this session now.&#8221; </em>Uh-huh&#8230;  AND&#8230;.?</p>
<p>Liveblogging/tweeting has turned out to be a real strength of mine &#8212; I&#8217;m good at it, and I enjoy it. I&#8217;ve also had the good fortune to collect a <a href="http://twitter.com/agahran/followers">sizable Twitter following</a> among folks whose interests in media, business, and other fields overlap with mine &#8212; and who enjoy my particular blend of reporting, analysis, and attitude. (Or at least I guess they do, because every time I do live event coverage my Twitter posse swells noticeably and those folks tend to stick around afterward.)</p>
<p>I do a lot of live event coverage via Twitter and CoverItLive. For instance, earlier this month for my client the Reynolds Journalism Institute I liveblogged/tweeted J-Lab&#8217;s <a href="http://www.rjicollaboratory.org/profiles/blogs/fund-my-media-startup-index-to">Fund My Media Startup</a> workshop at the 2009 Online News Association conference.</p>
<p>So, being a longtime entrepreneur always on the lookout for new opportunities, I&#8217;m looking for ways to offer live event coverage as a service for my clients. Today&#8217;s event is an experiment on this front.</p>
<p>I want to figure out how this service could work in a way that would appeal to my Twitter posse, maintain my integrity and independence, and provide value to clients who&#8217;d pay for it.</p>
<p>Here are some of the issues I&#8217;m wrestling with, that I&#8217;d welcome your thoughts on&#8230;</p>
<p><span id="more-2899"></span></p>
<p><span style="color: #ff0000;"><strong>QUALITY AND RELEVANCE</strong></span></p>
<p>I wouldn&#8217;t accept just any live-coverage gig. It has to be a good fit for my interests, and those of my Twitter followers. So I&#8217;d be concentrating on events in areas such as:</p>
<ul>
<li>Media and journalism</li>
<li>Energy</li>
<li>Environment</li>
<li>Government transparency and civic engagement/action</li>
<li>Key media technologies (mobile, mapping, databases, collaboration, etc.)</li>
<li>Social trends/dynamics (including race, gender, sexuality)</li>
<li>Offbeat entertainment (science fiction, indy arts &amp; music, strange festivals, zombies, etc.)</li>
</ul>
<p><span style="color: #ff0000;"><strong>INDEPENDENCE</strong></span></p>
<p>I&#8217;m a lousy lapdog. I don&#8217;t generally go out of my way to be rude or snarky &#8212; especially when someone has invited me to their event and given me a platform. But I do have attitude, a sense of humor, and I say what I think. I must always feel free in my event coverage to disagree, question, criticize, or challenge.</p>
<p>The people who hire me to cover their events need to understand that at some point I <em>will</em> say something they won&#8217;t be 100% comfortable with. I am not their mouthpiece. I am providing a service of visibility and engagement. That&#8217;s always going to be a bit uncomfortable. In fact, that&#8217;s the point.</p>
<p>So, hiring me is not like hiring a PR agency to make you look good. It&#8217;s more like issuing a press pass &#8212; but knowing that there will be consistent coverage throughout the event. I&#8217;ll also work to make sure the online audience gets represented in the live event, by posing questions and comments on their behalf.</p>
<p><span style="color: #ff0000;"><strong>TRANSPARENCY</strong></span></p>
<p>Here&#8217;s the background on today&#8217;s gig, so you know what the terms of this coverage are.</p>
<p><strong>Doyle Albee</strong>, president of Metzger Associates (a PR/communications firm based in Boulder, CO) has hired me to cover this event. I chose to do this because:</p>
<ol>
<li>Doyle is a cool guy and a friend of mine from Boulder. He appreciates my perspective, even though we regularly disagree. He likes how I cover events and wants me to just do what I do &#8212; which includes allowing me to question or critize what happens at the event, if I see fit to do so.</li>
<li><a href="http://intuitive.com"><strong>Dave Taylor</strong></a>, another longtime Boulder friend of mine, is co-leading the event. Doyle and Dave are both great presenters, and I learn much from observing them.</li>
<li>The <a href="http://www.executivesocialmediabriefing.com/the-presenters/">lineup of speakers</a> looks pretty good.</li>
<li>This isn&#8217;t a mob scene. While I like covering events, major mob scenes like South by Southwest tend to put me on sensory/info overload pretty quickly, and leave me quaking in a fetal position. I prefer covering events for small-to-medium groups where I can get a real sense of what participants think, how peoples&#8217; thinking evolves, and which takeaways are most meaningful.</li>
<li>It&#8217;s not summertime. Vegas summers slay me. Today is a pleasant, cool early autumn day, more my style.</li>
</ol>
<p><strong>Full disclosure:</strong> Metzger has paid my expenses and waived my fee to participate in this event. I did not ask for a fee for this coverage since I&#8217;m fine-tuning this service offer. However, for future live event coverage with this or other clients I <em>will</em> get paid a professional rate for the service.</p>
<p>I decided to not ask for a fee for this event because I want to engage my Twitter posse in a discussion about how I can do event coverage as a professional (fee-based) service in a way that works well for my Twitter followers. That is, I didn&#8217;t want to start selling this service before talking to my tweeps about how I can make this work for them.</p>
<p><a href="http://www.metzger.com/execsocmed2009.html">My liveblog is appearing on Metzger&#8217;s site</a>, and I&#8217;ll be cross-tweeting to Metzger&#8217;s own Twitter account. So while I might occasionally have something to critize, since they&#8217;re opening up their platforms for me to use I&#8217;ll be civil. Unless something truly egregious happens &#8212; and in that case, I&#8217;ll still be civil, but I&#8217;ll say what I mean.</p>
<p>Anyway, that&#8217;s the general plan. What are your thoughts, opinions, questions, criticisms? Please comment below, or tweet me <a href="http://twitter.com/agahran">@agahran</a>, or <a href="mailto:amy@gahran.com">e-mail me</a>.</p>
<p>Again, this is an experiment. I&#8217;m not expecting everyone to be happy, or everything to run smoothly. But I do expect to learn a lot. Let me know what you think.</p>
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		<title>Thinking of updating your mac to Snow Leopard? Do this FIRST!</title>
		<link>http://www.contentious.com/2009/09/02/thinking-of-updating-your-mac-to-snow-leopard-do-this-first/</link>
		<comments>http://www.contentious.com/2009/09/02/thinking-of-updating-your-mac-to-snow-leopard-do-this-first/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 20:11:22 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[Amy's Adventures]]></category>
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		<category><![CDATA[Mac]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/2009/09/02/thinking-of-updating-your-mac-to-snow-leopard-do-this-first/</guid>
		<description><![CDATA[While I&#8217;m here on my 3rd Apple Store visit in as many days to try to recover from a disaster triggered by my attempt to upgrade my Mac to the Snow Leopard OS X, here are some tips that might save other Mac users similar pain and frustration. 1. Back up your entire machine onto [...]]]></description>
			<content:encoded><![CDATA[<p>While I&#8217;m here on my 3rd Apple Store visit in as many days to try to recover from a <a href="http://www.contentious.com/2009/09/02/my-snow-leopard-disaster-live-updates-from-3rd-apple-store-visit/">disaster</a> triggered by my attempt to upgrade my Mac to the Snow Leopard OS X, here are some tips that might save other Mac users similar pain and frustration.</p>
<p><strong>1. Back up your entire machine onto TWO EXTERNAL DRIVES.</strong> It&#8217;s a good idea to run Time Machine backup as often as possible. But when you&#8217;re running the risk of having to hand over your mac AND your backup drive to a technician (which is always the case when attempting a significant operating system update), it&#8217;s a good idea to have a separate copy of your backup in your own possession.</p>
<p><strong>2. Verify the condition of your hard drive.</strong> Apple is marketing Snow Leopard chiefly as a way to enhance performance. However, if your hard drive is developing problems (as mine apparently was), that will impair performance. Installing Snow Leopard won&#8217;t fix HD problems, and it may even cause your drive to fail during installation (as mine did)</p>
<p>So <a href="http://support.apple.com/kb/HT1782">Verify your disk</a> using your Mac&#8217;s Disk Utility before you upgrade. That can indicate HD problems. It&#8217;s not a perfect predictor of problems, but it&#8217;s at least some help. Had I thought to do this, I might not have lost 3 workdays and be freezing my ass off in an over-air conditioned Apple Store right now.</p>
<p>If your disk verification process indicates problems, and if you&#8217;re experiencing decreasing performance, it&#8217;s probably a safer bet to get your HD replaced and data restored correctly BEFORE attempting to upgrade your operating system. If you have to go to the Apple Store to do this, make sure they put in the work order that you do NOT want the OS upgraded yet.</p>
<p><strong>3. Check your warranty coverage.</strong> I purchased Apple Care when I bought my mac a couple of years ago, and it&#8217;s still in effect. So Apple replaced my HD for free. I&#8217;m not sure whether the warranty covers drives that are having problems (rather than have already failed), but it&#8217;s worth asking about.</p>
<p><strong>4. Line up a backup computer.</strong> If, like me, you work or life could get seriously screwed if you lose your computer for a few days or more, make sure you have handy access to a functional backup machine BEFORE doing a significant system update. Load it up with all the software &amp; data you&#8217;ll need to do what you need to do, and test it.</p>
<p>Personally, I&#8217;m getting a Linux netbook ASAP.</p>
<p><strong>5. Check your ProCare staus.</strong> ProCare is Apple&#8217;s preferred service program. It costs about $100/yr, and it&#8217;s worth it if you depend in your Mac. If you need a speedy repair, make sure you have current ProCare coverage. You van buy it on the spot at the Apple Store if you need it.</p>
<p><strong>6. Don&#8217;t leave the Apple Store without your computer the way you need it.</strong> If your OS X update goes dreadfully wrong (as mine did), required them to wipe your drive, have the Apple Store staff restore your operating system and data from your Time Machine backup. Don&#8217;t do all of that yourself.</p>
<p>My experience shows that this installation/restore process is trickier than Apple claims. It&#8217;s surprisingly easy for the Time Machine restoration to not work right with a freshly installed OS. Make them do everything you need do your machine is up and running. Bring this blog post with you if they balk, and stick to your guns.</p>
<p>This means bringing your external HD with your current Time Machine backup to the Apple Store with you, of course. And before you leave, sync your iPhone and make sure it works. My iPhone sync is not yet working, so I&#8217;m staying put in this store for now.</p>
<p><strong>7. Check the &#8220;Lemon Law&#8221; in your state.</strong> The details if this federal consumer protection law are defined by each state. In many states, including CA, lemon laws cover not just vehicles but also consumer products. This may give you recourse if you get screwed by Apple on mac-related issues, like a disastrous OS update you paid for.</p>
<p>Also have the phone number of the local Better Business Bureau handy, and be willing to file a complaint if necessary.</p>
<p><strong>8. Don&#8217;t attempt a major system update a couple of weeks after having knee surgery</strong>. I&#8217;m just saying, it makes everything that much more difficult, aggravating, and risky.</p>
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		<title>My Snow Leopard Disaster: live updates from 3rd Apple Store visit</title>
		<link>http://www.contentious.com/2009/09/02/my-snow-leopard-disaster-live-updates-from-3rd-apple-store-visit/</link>
		<comments>http://www.contentious.com/2009/09/02/my-snow-leopard-disaster-live-updates-from-3rd-apple-store-visit/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 18:00:23 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[Amy's Adventures]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[help needed]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[processes]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/2009/09/02/my-snow-leopard-disaster-live-updates-from-3rd-apple-store-visit/</guid>
		<description><![CDATA[I&#8217;m sitting in the Apple Store at 5656 Bay St., Emeryville, CA. It&#8217;s the third time I&#8217;ve been here in as many days, thanks to a series of unfortunate events spawned by my misguided effort to upgrade my Macbook Pro to the latest OS X, Snow Leopard. I&#8217;ve been here about 3 hours so far. [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m sitting in the Apple Store at 5656 Bay St., Emeryville, CA.  It&#8217;s the third time I&#8217;ve been here in as many days, thanks to a series of unfortunate events spawned by my misguided effort to upgrade my Macbook Pro to the latest OS X, Snow Leopard. </p>
<p>I&#8217;ve been here about 3 hours so far. </p>
<p><b>THE HIGHLIGHTS:</b></p>
<ol>
<li>My mac was increasingly having performance problems, and Snow Leopard is marketed mainly as a performance enhancer.
<li>When I tried installing SL, it failed because my hard drive crashed. HD problems were most likely the cause of my performance problems.
<li>Apple replaced my HD, installed SL, and told me to restore from my Time Machine backup. The TM restore failed in a weird way.
<li>On my 2nd Apple Store trip, they wiped my HD, installed SL, and gave me new instructions for restoring from TM. Last night that failed too.
</ol>
<p>For more details on exactly what went wrong, see my posts from <a HREF="http://www.contentious.com/2009/09/01/my-mac-snow-leopard-installation-disaster-so-far/">yesterday</a> and <a HREF="http://www.contentious.com/2009/09/02/my-snow-leopard-disaster-continues/">this morning</a>. </p>
<p><b>So today, on my third visit, my goals are:</b></p>
<ol>
<li><b>Get my HD wiped again.</b> Tech reports this was done.
<li><b>Get the regular Leopard OS X installed</b>, NOT Snow Leopard. Really, screw SL at this point! Tech reports this was done.
<li><b>Restore my apps and data from the CORRECT TM backup,</b> something the SL installer would not let me do.
<li><b>Avoid unnecessary walking.</b> I had knee surgery Aug. 13, &#038; doc says I must avoid unnecessary walking until my leg is much stronger, to avoid developing a hard-to-correct limp. Trouble is I don&#8217;t own a car, so had to take bus to Apple store, which involved walking a few blocks. I&#8217;m staying put in the Apple Store (they gave me a chair) until my mac is fixed. Been here nearly three hours so far.
<li><b>Check everything out</b> BEFORE I sign off on this repair &#038; leave. And if it&#8217;s not fixed, they&#8217;re getting a big &#8216;ol dose of NJ loud &#8216;n pissed, plus possible action under CA&#8217;s lemon law. (Been doing sone research, and it applies to consumer products, not just cars.)
<li><b>Get a refund for Snow Leopard.</b> Yeah. Seriously.
<li><b>Try to avoid homicides.</b> Just on general principles. Especially at the Apple Store. Too many witnesses.
</ol>
<p>If all goes well, my mac will emerge from brain surgery in the next hour. I hope so, because I&#8217;m getting hungry. </p>
<p>It&#8217;s cold in here. Glad I brought my goodie. </p>
<p>So far I&#8217;ve lost 3 days to this. Most of my work-related data is in the cloud, but not having a backup computer leaves me outta that loop. So I&#8217;m researching which Linux netbook to purchase. I&#8217;ve been wanting one for travel &#038; portability, but now I see having a backup machine running Firefox with all my plugins and that I can actually type on makes the difference to keep me in business. </p>
<p>Because writing on an iPhone truly sucks. I loathe this #^*+%# touch keyboard. Good thing I remembered to charge up &#038; bring my backup battery. </p>
<p>I&#8217;ll post again when I know more. Stay tuned.   </p>
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		<title>My Snow Leopard disaster continues</title>
		<link>http://www.contentious.com/2009/09/02/my-snow-leopard-disaster-continues/</link>
		<comments>http://www.contentious.com/2009/09/02/my-snow-leopard-disaster-continues/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 15:40:01 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[Amy's Adventures]]></category>
		<category><![CDATA[help needed]]></category>
		<category><![CDATA[law]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[FAIL]]></category>
		<category><![CDATA[OS X]]></category>
		<category><![CDATA[problemd]]></category>
		<category><![CDATA[snow leopard]]></category>

		<guid isPermaLink="false">http://www.contentious.com/2009/09/02/my-snow-leopard-disaster-continues/</guid>
		<description><![CDATA[It&#8217;s the third day since I lost the use of my only computer, a Macbook pro, and I&#8217;m about to head off to the Bay St. Apple Store in Emeryville, CA for the third time to try to get it working again. Please see my post yesterday explaining how a failed update to the much-heralded [...]]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s the third day since I lost the use of my only computer, a Macbook pro, and I&#8217;m about to head off to the Bay St. Apple Store in Emeryville, CA for the third time to try to get it working again. </p>
<p>Please see <a href="http://www.contentious.com/2009/09/01/my-mac-snow-leopard-installation-disaster-so-far/">my post yesterday</a> explaining how a failed update to the much-heralded Snow Leopard OS X left me macless. </p>
<p>Last night, after the Apple Store wiped my brand-new hard drive, I went home and followed their instructions for installing SL again and restoring from my Time Machine backup. The SL install worked; the TM restore failed because <b>the Snow Leopard installer does not allow you to specify WHICH TM backup you want to restore from!</b> </p>
<p>That&#8217;s right: SL automatically grabs the most recent backup &#8212; which in this case was a backup of the lobotomized virgin system captured after my first SL install. </p>
<p>Tom worked hard for several hours last night via iChat screen share to try to manually restore the correct TM backup. Below are his notes</p>
<p>Right now I&#8217;m en route to the Apple Store. I plan to be there when they open and stay there until they fix this. I&#8217;ll be updating on this blog and <a href="http://twitter.com/agahran">via Twitter</a>&#8221; throughout the day. </p>
<p>&#8230;BTW, I&#8217;m having to run all these errands at a time when my orthopedist has cautioned me to walk as little as possible. I had knee surgery Aug. 13 to repair a torn ACL. I have a leg brace for getting around during recovery, but walking too much now impairs my recovery. So managing this Apple ordeal is putting my physical well being at risk. No exaggeration.</p>
<p>Anyway, here&#8217;s Tom&#8217;s account of what happened with my mac last night and what I&#8217;m trying to achieve today&#8230;.</p>
<p><span id="more-2824"></span></p>
<p>This has been an unmitigated disaster.</p>
<p>First problem: HD failure during install of Snow Leopard.</p>
<p>Apple installed a new hard drive and Snow Leopard.</p>
<p>Amy went home, and tried to restore her data and apps from Time Machine. That restore failed. However, instead of choosing &#8220;restore from time machine,&#8221; when Snow Leopard launched for the first time, she chose &#8220;do not transfer my information at this time.&#8221; She then ran Time Machine restore from within Snow Leopard. </p>
<p>Second problem: Time Machine did not restore everything to &#8216;/&#8217;, it restored to a directory &#8220;/Macintosh HD&#8221; </p>
<p>Amy returned to Apple store. They did a clean wipe, and upon returning home she chose &#8220;restore from time machine.&#8221;</p>
<p>This worked except for one problem: Time machine had been running during the previous install and restore. As a result, the last backup it had on hand was the &#8220;virgin&#8221; install from the previous day. None of her applications or data and different user account name.</p>
<p>Since the username Amy chose for the new account on the laptop is not the same as the username in the Time Machine backups, Time Machine did not allow her access to the old backups. It only allowed access two the two snapshots that were created previously.</p>
<p>We created a second user account of the same name as the one on the Time Machine backup to see if it would allow access. It did not.</p>
<p>At this point, the only option is to manually restore everything using sudo and command line copying from the Time Machine backup to the laptop. </p>
<p>The only problem is that I have restored applications that are not going to run with Snow Leopard (i.e. we can not now get iChat to work so I can continue screen sharing). Since iChat disconnected my screen sharing session last night, I was unable to finish resetting file permissions for her documents (chown -R amygahran:staff ~/)</p>
<p>What we want:</p>
<p>1 Forget Snow Leopard. Install virgin Mac OS X from original install CDs.</p>
<p>2. Do a restore from Time Machine. However, you&#8217;re going to have a problem here. Upon booting, and choosing &#8220;restore from Time Machine,&#8221;  Time Machine will not give you access to anything older than the more recent backup. That backup was performed under Snow Leopard of the virgin system. It is not of the applications and documents we need. </p>
<p>We want the machine back the way it was before this nightmare began.</p>
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		<title>My Mac Snow Leopard installation disaster so far</title>
		<link>http://www.contentious.com/2009/09/01/my-mac-snow-leopard-installation-disaster-so-far/</link>
		<comments>http://www.contentious.com/2009/09/01/my-mac-snow-leopard-installation-disaster-so-far/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 17:13:41 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[help needed]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[processes]]></category>
		<category><![CDATA[projects]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[installation]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[OS X]]></category>
		<category><![CDATA[problem]]></category>
		<category><![CDATA[snow leopard]]></category>

		<guid isPermaLink="false">http://www.contentious.com/2009/09/01/my-mac-snow-leopard-installation-disaster-so-far/</guid>
		<description><![CDATA[NOTE: So far I&#8217;ve had 3 visits to Apple Store to attempt repairs. SEE NEXT UPDATE. I&#8217;ve used Macs for many years, and I&#8217;ve been lucky: never had a hard drive crash, or a problem installing a software update. Until yesterday I purchased the $29 Snow Leopard update, and tried installing it yesterday. Midway through [...]]]></description>
			<content:encoded><![CDATA[<p><b>NOTE: So far I&#8217;ve had 3 visits to Apple Store to attempt repairs. <a HREF="http://www.contentious.com/2009/09/02/my-snow-leopard-disaster-continues/">SEE NEXT UPDATE</a>.</b></p>
<p>I&#8217;ve used Macs for many years, and I&#8217;ve been lucky: never had a hard drive crash, or a problem installing a software update. </p>
<p>Until yesterday</p>
<p>I purchased the $29 Snow Leopard update, and tried installing it yesterday. </p>
<p>Midway through the installation, the installer choked &#038; said it &#8220;could not change the contents of my hard drive.&#8221;</p>
<p>Then my mac would not reboot. </p>
<p>I packed everything up and went to the Bay St Apple Store (Emeryville, CA). They said it was most likely a pre-existing problem with my hard drive, and the OS update pushed it into failure. (this is plausible, my machine would often suddenly start thrashing, one reason why I wanted to do this update).</p>
<p>My mac was under warranty, so they replaced my HD for free. I renewed my ProCare subscription to make it happen that day. The Apple store also installed Snow Leopard on the brand new drive. They noted that they were unable to install the iLife suite on Snow Leopard, but said I should be able to install those programs from my original install discs. </p>
<p>I took home my brainwashed mac. I booted it up, it was like a brand new machine. After I established am admin acct, I was able to run a restore from my latest Time Machine backup. </p>
<p>The restore took 3 hrs, and appeared to go well. I watched the files copying onto the new drive. </p>
<p>When it was done, I was amazed to see that I could not access my restored data and apps. It was like the restore never happened.</p>
<p>I was stunned. Tom Vilot was available to help me troubleshoot. He shared my screen over iChat and investigated further, but we both ended up stumped.</p>
<p>Here&#8217;s his assessment:</p>
<p>&#8220;Attempting to do a Time Machine restore last night succeeded, but confusingly there are two entries in /Volumes:<br />
- Macintosh HD<br />
- Macintosh HD 1</p>
<p>&#8220;Everything restored to &#8220;Macintosh HD,&#8221; but it appears the system is running off of &#8220;Macintosh HD 1&#8243; and I can see no way to reconfigure it to run off of &#8220;Macintosh HD.&#8221; There is only one entry in the System Preferences -> Startup Disk panel.</p>
<p>&#8220;Why are there two entires in /Volumes like this? How do we tell the machine to use &#8220;Macintosh HD&#8221; instead of &#8220;Macintosh HD 1&#8243; and how do we get rid of &#8220;Macintosh HD 1&#8243;</p>
<p>&#8230;.I really need help here I depend on this computer. If you have ideas or can help, please comment below. Thanks. </p>
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		<title>Idea: Nurturing App for Social Media</title>
		<link>http://www.contentious.com/2009/01/28/idea-nurturing-app-for-social-media/</link>
		<comments>http://www.contentious.com/2009/01/28/idea-nurturing-app-for-social-media/#comments</comments>
		<pubDate>Wed, 28 Jan 2009 18:15:20 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[community]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[friends]]></category>
		<category><![CDATA[fun stuff]]></category>
		<category><![CDATA[help needed]]></category>
		<category><![CDATA[idea]]></category>
		<category><![CDATA[life]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social networks]]></category>
		<category><![CDATA[stress]]></category>
		<category><![CDATA[application]]></category>
		<category><![CDATA[Emotion]]></category>
		<category><![CDATA[Friendship]]></category>
		<category><![CDATA[intimacy]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[sharing]]></category>
		<category><![CDATA[Social network]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[tribe]]></category>
		<category><![CDATA[widget]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=2354</guid>
		<description><![CDATA[Friendster or Foe Image by l0ckergn0me via Flickr Without going into details, I&#8217;ve been handling a lot of major personal stuff lately &#8212; and I&#8217;ve been fortunate to have a strong and growing circle of close friends who have stepped up to offer me a steady supply of energy, support, perspective, honesty, sympathy, empathy, nurturing, [...]]]></description>
			<content:encoded><![CDATA[<div class="zemanta-img" style="margin: 1em; display: block;">
<div>
<dl class="wp-caption alignright" style="width: 250px;">
<dt class="wp-caption-dt"><div class="img " style="width:240px;">
	<a href="http://www.flickr.com/photos/49503157467@N01/187472384"><img src="http://farm1.static.flickr.com/62/187472384_89a06b4f82_m.jpg" alt="Friendster or Foe" width="240" height="134" /></a>
	<div>Friendster or Foe</div>
</div></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image by <a href="http://www.flickr.com/photos/49503157467@N01/187472384">l0ckergn0me</a> via Flickr</dd>
</dl>
</div>
</div>
<p>Without going into details, I&#8217;ve been handling a lot of major personal stuff lately &#8212; and I&#8217;ve been fortunate to have a strong and growing circle of close friends who have stepped up to offer me a steady supply of energy, support, perspective, honesty, sympathy, empathy, nurturing, and fun.</p>
<p>And I do this for them, too. That&#8217;s the core of deep friendship and other loving connections: You give of your own energy to help sustain others who are running low or in transition. At certain points we all need  more nurturing; and at other times we have an abundance of energy and emotion to offer. Life comes in waves.</p>
<p>Personally, I&#8217;ve always found it very hard to ask for the help or nurturing I need. I don&#8217;t trust people easily, especially where my feelings of vulnerability are concerned. I assume that any emotional need I have, however small, will be perceived as too great an imposition. I don&#8217;t expect other people to be available to me. (Yes, I&#8217;m working on changing this mindset, quite deliberately. It&#8217;s a coping mechanism I&#8217;ve outgrown.)</p>
<p>As I&#8217;m reaching out more to my close friends, I&#8217;m wishing I had a tool that would help me to gauge their situation before I make a request, so I can be more sensitive to when I might actually be imposing.</p>
<p>Here&#8217;s what it might look like&#8230;</p>
<p><span id="more-2354"></span></p>
<p>Imagine an online social network where your &#8220;friends&#8221; truly are only your closest friends &#8212; your confidantes, the people you care for most and who care about you, your trusted support network or tribe. This is definitely about quality, not quantity.</p>
<p>Imagine that you could download a small app or widget that would allow you to specify your current level of available emotional energy, attention, and time &#8212; that is, what you have to offer whoever in your circle might need it. It would also allow you to specify your current emotional needs from a customizable category list, and rate them low / medium / high. You could even transmit notes like &#8220;Need encouragement to finish filing my taxes&#8221; or &#8220;feeling lonely on the anniversary of my divorce&#8221; or &#8220;shoulder massage badly needed&#8221; or &#8220;I haven&#8217;t had a good laugh all week.&#8221;</p>
<p>This information would not be published in any way &#8212; it would <em>only</em> be available to the people whom you specify, through this app. It wouldn&#8217;t be available to search engines or for syndication.</p>
<p>When the people in your close circle are connected through this app, you could look at the app&#8217;s dashboard whenever you feel like you have some energy, attention, and time to offer, and indicate the current resources you can offer. The dashboard would display the current needs of your close friends, ranked according to how well they match with your emotional availability. Then you could take action &#8212; from arranging a coffee date to sending a text message to stopping by to give a hug and listen &#8212; to respond to that need.</p>
<p>Friends with significant needs or crises would be flagged (perhaps even via mobile alerts), so you&#8217;d know if a loved one needs immediate attention and realign your current priorities if needed. Because when you experience a death in the family, the end of a significant relationship, a serious illness or accident, the loss of a job&#8230; just reaching out to contact your closest friends can seem daunting. What if you could simply alert your entire support network with just a few clicks?</p>
<p>&#8230;Obviously, more would need to be fleshed out &#8212; like tracking needs that have gone unmet for more than a day, or having multiple friends collaborate to meet someone&#8217;s need. But what do you think of this nascent idea? Does it already exist? Could it?</p>
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		<title>Google: Could I import my custom maps to my iPhone, please?</title>
		<link>http://www.contentious.com/2009/01/04/google-could-i-import-my-custom-maps-to-my-iphone-please/</link>
		<comments>http://www.contentious.com/2009/01/04/google-could-i-import-my-custom-maps-to-my-iphone-please/#comments</comments>
		<pubDate>Sun, 04 Jan 2009 16:55:44 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[Amy's Adventures]]></category>
		<category><![CDATA[help needed]]></category>
		<category><![CDATA[mapping]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[Google Map]]></category>
		<category><![CDATA[Google Maps]]></category>
		<category><![CDATA[Handhelds]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[maps]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[Public transport]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=2308</guid>
		<description><![CDATA[Google Maps on Apple iPhone Image by niallkennedy via Flickr This week I&#8217;m headed to the Bay Area for an extended visit. I have lots of friends there and there are plenty of cool things to do there. I&#8217;ve started mapping all this stuff on a private Google Map &#8212; where I&#8217;ll be staying, nearby [...]]]></description>
			<content:encoded><![CDATA[<div class="zemanta-img" style="margin: 1em; float: right; display: block;">
<div>
<dl class="wp-caption" style="width: 156px;">
<dt class="wp-caption-dt"><div class="img " style="width:146px;">
	<a href="http://www.flickr.com/photos/35034351734@N01/351974052"><img src="http://farm1.static.flickr.com/163/351974052_e9ba676233_m.jpg" alt="Google Maps on Apple iPhone" width="146" height="240" /></a>
	<div>Google Maps on Apple iPhone</div>
</div></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image by <a href="http://www.flickr.com/photos/35034351734@N01/351974052">niallkennedy</a> via Flickr</dd>
</dl>
</div>
</div>
<p>This week I&#8217;m headed to the <span class="zem_slink">Bay Area</span> for an extended visit. I have lots of friends there and there are plenty of cool things to do there. I&#8217;ve started mapping all this stuff on a private Google Map &#8212; where I&#8217;ll be staying, nearby <span class="zem_slink">public transit</span> stops, gyms, <span class="zem_slink">massage</span> <span class="zem_slink">clinics</span>, coffeehouses, <span class="zem_slink">music venues</span>, <span class="zem_slink">grocery stores</span>, etc. I just assumed that since there&#8217;s a pretty good <a class="zem_slink" title="Google Maps" rel="homepage" href="http://maps.google.com">Google Maps</a> app on my <span class="zem_slink">iPhone</span>, I&#8217;d be able to import all that data easily. Right?</p>
<p>Wrong!</p>
<p>Right now, the closest I can get is to e-mail the link from my private Bay Area <span class="zem_slink">map</span> to my iPhone. When I click that link in my iPhone e-mail, the map opens &#8212; in the phone&#8217;s <span class="zem_slink">Safari web browser</span>, not in the Google Maps app. Which makes it much harder to use and far less useful on the go.</p>
<p>I&#8217;ve posted a <a href="http://www.google.com/support/forum/p/Google+Mobile/thread?tid=302a432a9d4a5595&amp;hl=en&amp;fid=302a432a9d4a559500045faadd1d9db1">query about this in the Google Maps forum</a>. But so far, I haven&#8217;t found a solution.</p>
<p>Does anyone know any tricks for this? Is this something that an iPhone app could be written to support?</p>
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		<title>Weirdness with Delicious daily blog post: Other options?</title>
		<link>http://www.contentious.com/2008/08/12/weirdness-with-delicious-daily-blog-post-other-options/</link>
		<comments>http://www.contentious.com/2008/08/12/weirdness-with-delicious-daily-blog-post-other-options/#comments</comments>
		<pubDate>Tue, 12 Aug 2008 15:49:06 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[help needed]]></category>
		<category><![CDATA[Microblogging]]></category>
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		<category><![CDATA[tools]]></category>
		<category><![CDATA[bookmarking]]></category>
		<category><![CDATA[delicious]]></category>
		<category><![CDATA[Postalicious]]></category>
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		<category><![CDATA[wordpress]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=1794</guid>
		<description><![CDATA[For a long time, I&#8217;ve been using the Delicious daily blog post feature to syndicate to this site the  interesting stuff I&#8217;m saving and sharing via the popular social bookmarking service Delicious. Since the recent Delicious upgrade, that service has had some issues. First, that daily blog post stopped working for me entirely until I [...]]]></description>
			<content:encoded><![CDATA[<p>For a long time, I&#8217;ve been using the Delicious daily blog post feature to syndicate to this site the  interesting stuff I&#8217;m saving and sharing via the popular social bookmarking service Delicious.</p>
<p>Since the recent Delicious upgrade, that service has had some issues.</p>
<p>First, that daily blog post stopped working for me entirely until I looked through the Delicious documentation and learned I now had to run the <a href="http://neop.gbtopia.com/?p=108">Postalicious</a> plugin to continue making that feature work with WordPress. No biggie, I installed it.</p>
<p>Postalicious gave me a lot of new options for configuring that daily blog post.  I experimented with them. One option I liked was the ability to change the default title supplied to that post. Also, I temporarily changed my posting interval to hourly (so I&#8217;d show more posts with fewer links each), but decided I didn&#8217;t like that so today I switched it back to daily.</p>
<p>But today, I&#8217;m wondering whether Delicious has stopped working with Postalicious. Today&#8217;s links post is back to running the standard head Delicious supplied before: &#8220;Links for [DATE] (delicious.com)&#8221; I&#8217;m not happy with that heading, but right now I don&#8217;t seem to have the ability to change it.</p>
<p>I checked the Delicious support forum, where users are <a href="http://support.delicious.com/forum/comments.php?DiscussionID=359&amp;page=1#Item_32">discussing the changes to this service</a>. I noticed this interesting post from <strong>Britta</strong> of Delicious, regarding their future strategy for this service&#8230;</p>
<p><span id="more-1794"></span></p>
<blockquote><p>&#8220;This is a tough feature, with a disproportionate amount of complexity in it compared to it being a smallish part of Delicious (and used by a smallish number of people). It produces output that gets interpreted by several different kinds of endpoints (WordPress, Movable Type, etc.) &#8211; all with their own unexpected inconsistencies &#8211; and by individual servers with varying configurations. We rewrote a lot of this feature in order so that it could work on the new Delicious platform, and it seems that we didn&#8217;t do it quite right. This is frustrating for all of us.</p></blockquote>
<blockquote><p>&#8220;Daily blog posting also contains a long-standing security issue: we ask for your blog password and we store it. We take security very seriously and we carefully safeguard those passwords, but we&#8217;d rather not even know that kind of information about systems that are external to Delicious.</p></blockquote>
<blockquote><p>&#8220;So, we plan to try to shift toward encouraging community-maintained third-party plugins for this functionality, instead of having people depend on us to push updates from a central point. &#8230;We&#8217;ll be trying to fix daily blog posting, though. The [delicious.com] thing should be gone soonish&#8221;</p></blockquote>
<p>I understand that perspective. At the same time, I think I might try experimenting with some services other than Delicious to meet my need for syndicating a daily links post. Even though I do love the 1000-character limit on Delicious posts &#8212; ample room to offer some real commentary as well as meaty quotes. (In other words, real content.)</p>
<p>I notice that the Postalicious plugin also will syndicate shared links from <strong>ma.gnolia, Google Reader, Reddit, </strong>and<strong> Yahoo Pipes</strong>.</p>
<p>I really like Delicious for the most part and would prefer to stick with it &#8212; especially because I have created a large body of content there with a rich tag set. So I&#8217;m just experimenting to know what my options are, not necessarily to switch. And I know that one of my options is to funnel my Delicious posts through a custom Yahoo Pipe and then syndicate that to Contentious.com via Postalicious. But that would mean learning Yahoo Pipes&#8230; Something I&#8217;ve started a few times and quickly gave up in frustration&#8230;</p>
<p><strong>Have you used Postalicious to syndicate content from any of these other services</strong> to a WordPress blog? What did you think of the setup process, and the results? Is it reliable and fairly simple? Please post your experiences and examples in the comments below. Thanks.</p>
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		<title>Growing a Quality Twitter Posse: My Do&#8217;s &amp; Don&#8217;ts</title>
		<link>http://www.contentious.com/2008/05/21/growing-a-quality-twitter-posse-my-dos-donts/</link>
		<comments>http://www.contentious.com/2008/05/21/growing-a-quality-twitter-posse-my-dos-donts/#comments</comments>
		<pubDate>Wed, 21 May 2008 22:09:08 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=1650</guid>
		<description><![CDATA[My Twitter posse is always there for me. Today they offered fast, good ideas for E-Media Tidbits. Like a lot of people, I&#8217;m an avid user of Twitter. But I don&#8217;t do so aimlessly. Twitter is worth my time because every day it offers me clear rewards: Posse power. The 700+ Twitter followers I&#8217;ve accumulated [...]]]></description>
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<td align="center"><span style="color: #a52a2a;"><em>My Twitter posse is always there for me. Today they offered fast, good ideas for <a href="http://poynter.org/column.asp?id=31&amp;aid=143849">E-Media Tidbits</a>.</em></span></td>
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<p>Like a lot of people, I&#8217;m an avid user of <a href="http://twitter.com/agahran">Twitter</a>. But I don&#8217;t do so aimlessly. Twitter is worth my time because every day it offers me clear rewards:</p>
<ul>
<li><strong>Posse power.</strong> The 700+ Twitter followers I&#8217;ve accumulated have proved to be a collectively generous helpful group that offers, by-and-large, on-target and useful information whenever I ask for help, feedback, or insight.</li>
<li><strong>Radar &amp; serendipity.</strong> The 150+ people I currently follow on Twitter generally provide, at any time of day or night, a steady stream of interesing, useful, timely, or entertaining content.</li>
<li><strong>Relationship-building.</strong> This may sound strange for a text-only, short-post medium, but I&#8217;ve found Twitter to be a more natural, human tool for keeping up with friends and colleagues on a daily basis. It also relieves the sense of isolation from working at home alone every day.</li>
<li><strong>Convenience and lack of pressure.</strong> I leave Twitter on when I have time or can offer divided attention, and turn it off when I need to focus. I feel no need to &#8220;catch up&#8221; on posts that happen when I&#8217;m not online. (Replies or direct messages to me do get saved so I can see them later, however.)</li>
</ul>
<p>Of all those rewards, &#8220;posse power&#8221; is by far the most important and valuable. I&#8217;ve come to the conclusion that Twitter has become so very useful to me because I&#8217;ve actively cultivated a high-quality posse.</p>
<p>Here&#8217;s how I did it&#8230;<br />
<span id="more-1650"></span></p>
<p>On Twitter (as with most social media services) you can&#8217;t <em>force</em> anyone to follow you. Instead, to grow a quality posse you must <em>make yourself worth following</em>.</p>
<p>The basic tenet of social media is that you generally get out of it what you put into it. That&#8217;s where Twitter&#8217;s short-text simplicity helps &#8212; by making it so very easy to contribute with relatively little effort or learning. The downside of this is, of course, that it&#8217;s also easy to contribute in ways that will bore or alienate people. (Personally, I suspect this is why a lot of folks complain about Twitter being &#8220;useless noise&#8221; &#8212; they don&#8217;t contribute much good stuff, they don&#8217;t actively seek good stuff, and they get turned off if the first few people they happen to follow don&#8217;t suit them.)</p>
<p>If your goal is to develop a Twitter posse that will help you out when you&#8217;re in need, the trick is to strike a balance between posting content that&#8217;s both natural and comfortable for you AND attractive and relevant to the folks whom you hope will follow you.</p>
<p>In my case, I think I&#8217;ve been able to strike this balance fairly well by following these do&#8217;s and don&#8217;ts:</p>
<ol>
<li><strong>DO keep a good attitude.</strong> Be useful, helpful, and friendly.</li>
<li><strong>DO demonstrate ongoing interest in others.</strong> Make at least half of your posts responses others&#8217; posts. Remember to thank people when they help (or try to).</li>
<li><strong>DON&#8217;T be a bummer.</strong> Specifically, don&#8217;t whine, attack, or (especially) be boring. However, it is OK to be genuinely down or angry sometimes. That&#8217;s authentically human. So it&#8217;s OK to Tweet about the down side of life from time to time. But probably, don&#8217;t go on at length about negative stuff regularly on Twitter. And also, don&#8217;t simply list the minutiae of what you&#8217;re doing moment-by-moment. Unless you&#8217;re a porn star or an astronaut, that&#8217;s REALLY boring.</li>
<li><strong>DO post occasional personal notes</strong>, thoughts, or quips. This fosters human connections. But try to keep it entertaining or interesting, and don&#8217;t overdo it.</li>
<li><strong>DON&#8217;T overuse cryptic abbreviations.</strong> That gets very hard to read and thus alienates followers. A better way to cope with Twitter&#8217;s 140-character constraint is to think clearly and edit concisely.</li>
</ol>
<p>As I said, these are MY guidelines for myself. They&#8217;ve worked well for me, and I&#8217;ve got the quality Twitter posse to prove it. Your mileage may vary.</p>
<p>While my list may sound like a recipe for a sunny, likeable PR-style Twitter &#8220;persona,&#8221; It&#8217;s actually pretty strategic. (Trust me on that &#8212; being likeable is definitely NOT a top priority for me, and I just don&#8217;t do &#8220;personas.&#8221;) Twitter can be a big, useless time sink if you aren&#8217;t at least slightly strategic about how you use it. I&#8217;ve found out how to make it worth my while. That said, my strategy isn&#8217;t rigid. It leaves ample room for &#8212; in fact, it requires a lot of &#8212; casualness, spontaneity, responsiveness, and authenticity. Humans are always more inherently compelling than automatons.</p>
<p>&#8230;And, incidentally, these guidelines have made Twitter more fun for me to use. They tend to put me in a better mood, and keep me more alert and engaged.</p>
<p>Would you like to grow (or have you grown) a helpful Twitter posse? <strong>What&#8217;s your strategy?</strong> (If you don&#8217;t think you have one, think it over &#8212; you probably just weren&#8217;t conscious of it.) Do you disagree with my guidelines or goal? I&#8217;d love to hear how others view this issue. Please comment below.</p>
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