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	<title>contentious.com &#187; emotions</title>
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	<description>Amy Gahran's news and musings on how we communicate in the online age.</description>
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		<title>It&#8217;s 2010: Where are you writing and reading?</title>
		<link>http://www.contentious.com/2010/01/02/its-2010-where-are-you-writing-and-reading/</link>
		<comments>http://www.contentious.com/2010/01/02/its-2010-where-are-you-writing-and-reading/#comments</comments>
		<pubDate>Sat, 02 Jan 2010 23:13:40 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=3064</guid>
		<description><![CDATA[Over the past few years, I&#8217;ve noticed my personal patterns of writing and reading have changed significantly. Some of this has been in response to the changing technology of communication &#8212; the rise of social media, in particular. But some of it has also been about where I am in my life and my work.
Here&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>Over the past few years, I&#8217;ve noticed my personal patterns of writing and reading have changed significantly. Some of this has been in response to the changing technology of communication &#8212; the rise of social media, in particular. But some of it has also been about where I am in my life and my work.</p>
<p>Here&#8217;s a quick rundown of my own changes, and contributing reasons for them. I&#8217;d be curious to hear about other people&#8217;s personal media evolutions, too. Please share your own experiences in the comments below&#8230;</p>
<p><span id="more-3064"></span></p>
<p><span style="color: #ff0000;"><strong>1. More conversation and annotation, less exposition.</strong></span></p>
<p>I&#8217;m an avid user of two social media channels: <a href="http://twitter.com/agahran">Twitter</a> and <a href="http://delicious.com/agahran">Delicious</a>. Through these, I&#8217;ve gotten used to quickly stating what really needs to be shared or communicated. Most of the points I want or need to make don&#8217;t require exposition. Generally just a brief statement, or a link with context, will suffice. This is why the vast majority of my posts to this blog have been syndicated from links I&#8217;m saving and annotating in Delicious.</p>
<p>Personally, I think this is a gain, not a loss. For most things, I prefer more efficient communication. It allows me to cover more ground &#8212; and to learn more.</p>
<p><em>What&#8217;s lost?</em> Not eloquence, since I was never very eloquent. However, continuity and context can suffer. Often it can be difficult for others (or for me) to follow my trail of breadcrumbs, to connect all the dots in order to see a larger picture. Yes, I still want a &#8220;<a href="http://www.contentious.com/2007/07/30/i-want-one-place-for-all-my-content-pipe-dream/">me collector</a>&#8220;.</p>
<p><span style="color: #ff0000;"><strong>2. More text, less voice.</strong></span></p>
<p>I&#8217;ve never been much for talking on the telephone. I even squirm at face-to-face conversations that go on for more than about 20-30 minutes at a stretch.</p>
<p>Instant messaging suits me much better. It&#8217;s a key way that I keep in touch with the people who matter most in my life. Every day I text-chat with my current and former intimate partners, close friends, colleagues, and more casual friends. I&#8217;ve been able to connect with these people more substantially and meaningfully through instant messaging than by relying primarily on phone or voice.</p>
<p>I like the pace of IM conversations. They&#8217;re either very fast and functional (&#8220;Got a quick question for ya&#8230;&#8221;) or they ebb and flow over an hour or more. Depending on the conversation or person involved, I don&#8217;t like to feel the constant pressure to respond immediately that exists in phone or face-to-face conversations. In IM chats, pauses generally aren&#8217;t awkward, so conversation feels less forced. Even better, my attention is free to wander, as it is prone to do, without me seeming rude or uncaring.</p>
<p><em>What&#8217;s lost?</em> I still see local friends face-to-face quite often, so I don&#8217;t feel I&#8217;m lacking conversation there. But I do make less effort than I probably should to reach out by phone to people who are important to me but who don&#8217;t use IM. So there is some relationship impact there. I do tend to prioritize people who are available via my preferred communication channels.</p>
<p><span style="color: #ff0000;"><strong>3. News: Listening up, reading down</strong></span></p>
<p>It&#8217;s been many years since I read much news in print. But in the last couple of years I&#8217;ve found myself relying almost entirely on audio news podcasts for my daily fix of what&#8217;s happening. I prefer to listen to news while doing things: making breakfast, cleaning up, working out, running errands, strolling the neighborhood, etc. I don&#8217;t just sit there and listen to news, and I almost never watch video news podcasts. When I have to sit there for news, whether for reading or watching, I get antsy.</p>
<p>It&#8217;s not that I don&#8217;t read online news at all. Every day, I read a lot of online news &#8212; but rarely any more than headlines and the first few paragraphs of most online news stories. I&#8217;m one of those people who&#8217;s more  likely to glance at the headlines and summaries on Google News (especially on my phone) a few times a day, and to maybe click through to a couple of stories.</p>
<p>There are exceptions: When an article is highly recommended by a friend or colleague, or when it&#8217;s extremely relevant to my specific circumstances or interests, I&#8217;m likely to read it through to the end. Quite often, for online news I really want to read, I&#8217;ll use <a href="http://www.contentious.com/2009/03/21/instapaper-because-the-device-shouldnt-matter/">Instapaper</a> to transfer the content of that web page to my Kindle. I&#8217;m not crazy about reading long-format content in my web browser. I prefer an e-book reader. Both the Kindle device and the Kindle iPhone app offer me a great e-reader experience.</p>
<p>What&#8217;s especially interesting to me is that through audio news podcasts I feel a very strong loyalty to several mainstream and niche news brands (NPR, Slashdot Review, etc.). However, when reading online news via a web browser, I feel almost no brand loyalty. I have a strong preference for news aggregators over news sites. It&#8217;s very rare that I visit the home page of a news site.</p>
<p><em>What&#8217;s lost?</em> For me, nothing. Do habits like mine hurt the news biz? I don&#8217;t think so &#8212; especially since it&#8217;s the only way I feel any loyalty for specific news brands these days.</p>
<p><span style="color: #ff0000;"><strong>4. Journaling: Sharp increase</strong></span></p>
<p>2009 was an emotionally wrenching year for me. I sold my house, ended my marriage, transitioned to a very positive post-marriage relationship with my former spouse, moved from Boulder to Oakland, left my cats behind for now, downsized my possessions to fit into a single room, got knee surgery, dealt with knee surgery rehab, traveled a lot, had a very short and unhappy relationship with an unsuitable partner, began a much more rewarding and happy relationship with a very suitable partner, watched my cousin die from afar, and some other stuff&#8230;</p>
<p>Most of this I would never blog about. Some of it I wouldn&#8217;t tweet about, either. But I do write about it all, in my paper journal.</p>
<p>Yes, when it comes to working through difficult emotional stuff, journaling tends to work best for me. And this year I filled up three of them. That&#8217;s a lot for me. There have been times in my life when I didn&#8217;t journal much at all. For the past couple of years I&#8217;ve been journaling a lot, and it keeps me sane.</p>
<p>I like doing some writing that is only for me. And I like doing it by hand. I like the feel of a fine-point felt-tip pen on the creamy paper of a Moleskine journal. It feels deeply personal and intimate. I think better about how I feel when I journal. I understand myself and my life better. I forgive myself more, I allow myself more. I don&#8217;t worry about covering all bases or responding to critics. And right now, I need all of that.</p>
<p><span style="color: #ff0000;"><strong>5. Twitter as antidepressant</strong></span></p>
<p>I&#8217;ve noticed that when I&#8217;m feeling low energy or in a down mood, spending a few minutes scanning Twitter tends to engage and energize me. I follow a lot of very interesting people and organizations on Twitter. Any time I dip my toes into that Twitter stream I always find something interesting, amusing, heartfelt, friendly, or useful.</p>
<p>&#8230;Yes, there&#8217;s some drivel and occasional nastiness. But I tend to unfollow people who get boring or mean there. So I&#8217;ve got a pretty high-quality Twitter stream.</p>
<p>I like that Twitter takes so little effort to read. (Similarly, I dislike Facebook because its interface is so chaotic.) I feel no pressure or desire to &#8220;catch up,&#8221; for me Twitter is all about right now. If I&#8217;m feeling lonely or bored or isolated, it&#8217;s an easy way to reach out to people I know. I respond often to other&#8217;s tweets, both publicly and by private direct message.</p>
<p>In a year of so much personal upheaval, having an instantly available ambient sense of my friends around me, and what they&#8217;re into, has helped keep me functional, balanced, and happier than I would have been otherwise.</p>
<p><em>The downside? </em>Yes, sometimes Twitter can be too distracting. When I was having some especially hard times in my life earlier this year, I definitely used Twitter to procrastinate and distract myself. But that seems, for me, to be more a function of how I&#8217;m doing, rather than anything inherent to Twitter.</p>
<p><strong>&#8230;Anyway,</strong> those are the changes I&#8217;ve notices in my own reading/writing patterns. What about you? Please comment below.</p>
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		<title>Kara Andrade prepares to head to Guatemala</title>
		<link>http://www.contentious.com/2009/09/13/kara-andrade-prepares-to-head-to-guatemala/</link>
		<comments>http://www.contentious.com/2009/09/13/kara-andrade-prepares-to-head-to-guatemala/#comments</comments>
		<pubDate>Sun, 13 Sep 2009 22:51:31 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[citizen journalism]]></category>
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		<category><![CDATA[guatemala]]></category>
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		<description><![CDATA[ 

Click to Play
Last night, I attended the Hasta Luego party for my friend Kara Andrade, who won a Fulbright and so later this week is heading to Guatemala with her partner Brad for about a year. She&#8217;ll be starting a new citizen journalism venture there. I&#8217;ll be following her progress on her blog and [...]]]></description>
			<content:encoded><![CDATA[<p><script src="http://blip.tv/scripts/pokkariPlayer.js?ver=2009070701" type="text/javascript"></script> <script src="http://blip.tv/syndication/write_player?skin=js&amp;posts_id=2618281&amp;source=3&amp;autoplay=true&amp;file_type=flv&amp;player_width=&amp;player_height=" type="text/javascript"></script></p>
<div id="blip_movie_content_2618281"><a onclick="play_blip_movie_2618281(); return false;" rel="enclosure" href="http://blip.tv/file/get/Agahran-KaraAndradePreparesToHeadToGuatemala235.mov"><img title="Click to play" src="http://blip.tv/file/get/Agahran-KaraAndradePreparesToHeadToGuatemala235.mov.jpg" border="0" alt="Video thumbnail. Click to play" /></a><br />
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<div class="blip_description">Last night, I attended the Hasta Luego party for my friend <strong>Kara Andrade</strong>, who won a Fulbright and so later this week is heading to Guatemala with her partner Brad for about a year. She&#8217;ll be starting a new citizen journalism venture there. I&#8217;ll be following her progress on <a href="http://newmaya.org">her blog</a> and via <a href="http://twitter.com/newmaya">Twitter</a>. Here she shares what freaks her out the most about this adventure.</div>
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		<title>Managing tasks, managing emotions: Don&#8217;t panic!</title>
		<link>http://www.contentious.com/2009/09/08/managing-tasks-managing-emotions-dont-panic/</link>
		<comments>http://www.contentious.com/2009/09/08/managing-tasks-managing-emotions-dont-panic/#comments</comments>
		<pubDate>Tue, 08 Sep 2009 21:51:24 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[emotions]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2835</guid>
		<description><![CDATA[Productivity and task management seem like strictly practical issues, but in fact they&#8217;re deeply emotional. That&#8217;s what David Allen describes at in the first chapter of Getting Things Done, when he talks about the sense of calmness instilled by having a mind like water.
It seems to me that tuning into and recognizing your own feelings [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_2837" class="wp-caption alignright" style="width: 310px"><a href="http://www.informationisbeautiful.net/visualizations/the-hierarchy-of-digital-distractions/"><img class="size-medium wp-image-2837" title="distraction hierarchy" src="http://www.contentious.com/wp-content/uploads/2009/09/distraction-heirarchy-300x220.jpg" alt="Hierarchy of Digital Distractions: Top of a brilliant, too-accurate pyramid infographic by InformationIsBeautiful.net" width="300" height="220" /></a><p class="wp-caption-text">Hierarchy of Digital Distractions: Top of a brilliant, too-accurate pyramid infographic by InformationIsBeautiful.net </p></div>
<p>Productivity and task management seem like strictly practical issues, but in fact they&#8217;re deeply emotional. That&#8217;s what David Allen describes at in the first chapter of <a href="http://www.amazon.com/Getting-Things-Done-Stress-Free-Productivity/dp/0142000280/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1252441349&amp;sr=8-1">Getting Things Done</a>, when he talks about the sense of calmness instilled by having a <a href="http://www.davidco.com/forum/showthread.php?t=9974">mind like water</a>.</p>
<p>It seems to me that tuning into and recognizing your own feelings (especially hope, shame, relief, and fear) is THE crucial first step for figuring out what to do, getting stuff done, and letting stuff go. That&#8217;s what I&#8217;ve been working on today. Here is a little background, and some thoughts and lessons on this theme&#8230;</p>
<p><span id="more-2835"></span></p>
<p>In the last eight months I made several major changes in my life: I ended my marriage (on the best of terms), sold my house, moved to a new state, eliminated my debt, stopped working on some projects I&#8217;d outgrown, began some intriguing new projects, had a brief painful relationship with a thoroughly incompatible partner, began a rewarding intimate relationship with a wonderful friend, and downsized my possessions to fit in a room plus small storage area. Plus, I got knee surgery to fix a torn ACL. Plus, a fair amount of business travel thrown in.</p>
<p>Yeah, it&#8217;s been a lot to manage &#8212; with a lot of mixed, deep feelings involved in every step. And a lot of stuff that needed to get done: projects, tasks, and priorities. Everything from figuring out where stuff goes in the kitchen to selling a house.</p>
<p>Through this process of major life-surgery I&#8217;ve had to face something I&#8217;ve avoided: I&#8217;ve spent most of my life in a near-constant sense of dread. I was scared that my life and work were spinning out of control, and that all sorts of disasters were waiting to pounce due to my inattention or ineptitude. I coped with it by keeping busy. If I just kept doing enough, surely I&#8217;d get ahead. Then I&#8217;d wake up in the middle of the night in a flat-out panic. And I&#8217;d work all day and feel like I&#8217;d accomplished nothing by evening, and feel terribly guilty and ashamed. I felt like I was failing at nearly everything.</p>
<p>In fact, I wasn&#8217;t failing &#8212; at least, not most of the time. Not any more than most people do. In fact, in a lot of ways I&#8217;m doing pretty damn well with my life. But because I was <em>certain</em> I was failing, and constantly braced for the next crash, I avoided looking too closely at what was happening, at what I needed to be doing.</p>
<p>It&#8217;s kind of like how you shut your eyes and cover your face before a car crash. It&#8217;s a reflex. You don&#8217;t really want to watch.</p>
<p>But when that kind of mental flinching becomes a <em>permanent</em> way of life, bad stuff happens. Namely, <strong>disorganization and procrastination</strong> &#8212; with all the bad stuff (tax penalties, pissed-off partners, missed opportunities, poor health) that go along with it.</p>
<p>It&#8217;s important to recognize that for all the pain that disorganization and procrastination cause, they do offer immediate, addictive emotional relief.</p>
<p>When you deliberately blur your mental vision and don&#8217;t look very far around you or ahead, and when you don&#8217;t habitually keep close track of information you need, then for short stretches of time you create <em>the illusion that nothing needs to be done or figured out right now.</em> It&#8217;s a false sense of security, but it does provide a sense of rest and it&#8217;s easy to do. Also, it works about as well as drinking salt water when you&#8217;re thirsty.</p>
<p>Since I&#8217;ve downsized and simplified my life and commitments, I&#8217;ve realized that I don&#8217;t want to keep living with that daily dread. I <em>could</em> keep it up &#8212; because I&#8217;ve done it my whole life. But at this point I&#8217;m making a conscious choice to change. Dread eats up too much of my energy. I&#8217;m 43 years old, and I&#8217;d like to use my remaining time and energy in ways that please me.</p>
<p>So I&#8217;ve been focusing on organizing my life, especially projects, tasks and priorities. Here&#8217;s what I&#8217;ve done so far, and what I&#8217;ve learned:</p>
<p><span style="color: #ff0000;"><strong>1. I CAN&#8217;T THINK AMIDST CLUTTER.</strong></span> Clutter distracts me, and provides a ceaseless nagging of all the things I might have forgotten. I cannot focus on a task when I&#8217;m around clutter &#8212; unless that task is decluttering.</p>
<p>So I&#8217;ve put a lot of effort into organizing my new room so that everything I need has an intuitive place, and that things I don&#8217;t need on a daily basis get stored or filed, and things I don&#8217;t ever need get tossed. This includes eliminating as much paper as possible from my life: I scan every paper I&#8217;ll need, shred most of them, file only a few original copies. I have redundant electronic backups (external hard drives AND offsite backup) for all my data.</p>
<p>The downside: Organizing feels so rewarding to me that sometimes I dive into that for emotional relief as a form of procrastination. I&#8217;m working on that.</p>
<p><span style="color: #ff0000;"><strong>2. MULTITASKING IS A MYTH.</strong></span> This was truly a devastating thing to admit to myself, since I always thought I was a consummate multitasker. But in fact, tons of scientific research and an honest look at my own experience indicates that human brains really can only do one conscious thing at a time. I cannot listen to two simultaneous voices and understand well what both are saying. I cannot run a quick Google search and track what a client is saying on a conference call. I cannot Twitter or instant message while trying to do another kind of writing. I cannot read an incoming text message while paying enough attention to driving.</p>
<p>Of course, I can TRY to do any combination of these things, or more. And I usually succeed to some level with all of them. But usually not as well as if I&#8217;d consciously taken a moment to set a priority and then waited to do tasks in priority order.</p>
<p>Focus is important to getting stuff done. But for me, <strong>focus can be another kind of trap</strong>. I can get so into doing something that I get obsessive or perfectionist about it, and and up spending way too much time on it. It becomes another type of procrastination.</p>
<p>I&#8217;m finding that for me, the skills I need to improve are <strong>time management and setting priorities</strong>. Not just &#8220;what are the things I need to do&#8221; but &#8220;what are the goals I wish to achieve?&#8221; Once I have in mind all my goals, I can set priorities among them, and then decide how much is really enough in terms of moving toward a particular goal for that day.</p>
<p>I&#8217;m realizing that my tendency to attempt multitasking often stems from a wish to distract myself (and thus procrastinate), or a wish to please (assuming that people expect me to do everything at once), or boredom.</p>
<p><span style="color: #ff0000;"><strong>3. ORGANIZE AT AN APPROPRIATE LEVEL OF DETAIL. </strong></span>I was discussing productivity systems today with a friend. She prefers to list out her to-dos in minute detail, including items such as &#8220;find Mr. X&#8217;s phone number&#8221; and &#8220;call Mr. X&#8221; in the overall task of &#8220;Ask Mr. X. to write me a letter of reference.&#8221; That works very well for her because it relieves her of the necessity to figure out the next step to take.</p>
<p>I&#8217;ve tried that approach, and I&#8217;ve found it does not work for me. The labor involved in listing and checking off so many minute steps feels overwhelming to me, and takes considerable time. In my task-management software OmniFocus I tend to list action items like &#8220;Ask Mr. X. to write me a letter of reference&#8221; <em>unless</em> I&#8217;m noticing that I&#8217;m procrastinating on a task. In that case, I may list sub-tasks in more minute detail.</p>
<p>I&#8217;m still working with this to try to figure out the best balance for me. But anyone else attempting to use a task management system should tune in to how they feel about using the system. If the system ends up feeling like a chore or a burden, if it scares you, you won&#8217;t use it and you&#8217;ll feel frustrated or ashamed. Recognize all your emotions involved, and name them. They&#8217;re important indicators of what you really need.</p>
<p><span style="color: #ff0000;"><strong>4. MOST LIFE-MONSTERS CAN WAIT (AT LEAST A BIT) TO BE SLAIN.</strong></span> For the parts of my life that had become dangerously disorganized, I&#8217;ve found I couldn&#8217;t just sit down and said &#8220;I&#8217;m going to face Monster Z right now, and parse out how to vanquish it, and get started.&#8221; I tried. I really did. Every time, this effort turned into an emotional wreck, unable to sort out which part of the monster to strike first. I&#8217;d make lists of tasks and goals, but be unable to sort them into a doable sequence. I&#8217;d feel ashamed, frustrated, and like an even bigger failure than before.</p>
<p>I realized that, with most of these life-monsters, I needed to first build up my strength and skills prior to the attack. I needed to attain more of a sense of my life generally gaining order and purpose on a daily basis. After all, I&#8217;d put off wrestling the life-monsters so long that I could put it off a while longer.  In the meantime, I set up doable systems to capture enough incoming monster-related  information to spot flags that would require me to speed up my timeline.</p>
<p>So even though organizing my space or developing a new exercise routine may not objectively be a higher priority than, say, developing a retirement plan &#8212; giving myself faster, easier &#8220;wins&#8221; that directly support my <em>ability</em> to tackle longer-term, bigger goals is what allows me to move forward. Right now, if I try too hard to stare down monsters that loom ever-larger due to neglect, I freeze.</p>
<p>Right now I&#8217;m only tackling one life-monster at a time. I&#8217;ve learned from the last eight months that trying to do them all at once, or in too close sequence, leaves me overwhelmed, exhausted, depressed, and unproductive on other fronts. Getting through knee surgery and recovery (and dealing with insurance bureaucracy and medical bills) is my current life-monster battle. That&#8217;s enough.</p>
<p>Down the road, I&#8217;m considering working with a financial planner and maybe a life/career coach to figure out some longer-term monster-slaying strategy. I think getting that kind of support might help, when I&#8217;m ready for it. But I&#8217;m not ready for that now, so please don&#8217;t bombard me with pitches for these professionals just yet. When I&#8217;m ready, I&#8217;ll ask for it.</p>
<p><span style="color: #ff0000;"><strong>5. RECOGNIZE &amp; APPRECIATE WHAT YOU CAN DO OR HAVE DONE.</strong></span> Many people love crossing items off their to-do lists. That gives them a sense of accomplishment. That visual symbol has never worked for me, however. It just feels negative, the act of crossing-off. Not creative, not productive.</p>
<p>I&#8217;ve realized that when I&#8217;ve been getting depressed because I think I&#8217;ve been unproductive, it helps to reality-check myself by taking a day to make a list of all the stuff I actually do in a given day. For this list, anything that takes my time/effort counts. It includes things like:</p>
<ul>
<li>Making my bed</li>
<li>Doing my leg exercises (5X/day, to stick with my physical therapy program)</li>
<li>Taking my vitamins</li>
<li>Making breakfast</li>
<li>Corresponding with clients</li>
<li>Doing actual billable work</li>
<li>Arranging to get a transit pass</li>
<li>Hanging a few pictures</li>
<li>Vacuuming</li>
<li>Scanning, shredding, and filing</li>
<li>Sorting out which jewelry needs repairs</li>
<li>Reading a chapter of a book</li>
</ul>
<p>&#8230;Most of this stuff would never make my to-do list or get crossed off. I don&#8217;t need to track that level of detail day to day. But each of these tasks, and many others, need to get done and take my time and effort. I should at least recognize them. They are not wasted time. So if once in a while I make a &#8220;done&#8221; list of all this stuff, that reassures me emotionally. In turn, that reduces my tendency to beat up on myself, and gives me more energy to get stuff done.</p>
<p>Those are my thoughts on emotions and productivity for now. I&#8217;ll be writing more about this, I&#8217;m sure. But what are your thoughts on this topic? How do your feelings &#8212; and your awareness of them &#8212; affect how you get accomplished in life and work? Please comment below.</p>
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		<title>40 Inspirational Speeches in 2 Minutes</title>
		<link>http://www.contentious.com/2009/07/16/40-inspirational-speeches-in-2-minutes/</link>
		<comments>http://www.contentious.com/2009/07/16/40-inspirational-speeches-in-2-minutes/#comments</comments>
		<pubDate>Fri, 17 Jul 2009 00:29:51 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[creativity]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2719</guid>
		<description><![CDATA[YouTube &#8211; 40 Inspirational Speeches in 2 Minutes.
Kwan Booth sent me this, since I&#8217;ve been awfully short on inspiration lately. Thanks!  
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			<content:encoded><![CDATA[<p><a href="http://www.youtube.com/watch?v=d6wRkzCW5qI">YouTube &#8211; 40 Inspirational Speeches in 2 Minutes</a>.</p>
<p><strong>Kwan Booth</strong> sent me this, since I&#8217;ve been awfully short on inspiration lately. Thanks!  <object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="350" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="wmode" value="transparent" /><param name="src" value="http://www.youtube.com/v/d6wRkzCW5qI" /><embed type="application/x-shockwave-flash" width="425" height="350" src="http://www.youtube.com/v/d6wRkzCW5qI" wmode="transparent"></embed></object></p>
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		<title>Chicago Tribune Story Idea Survey: Good Idea, Poorly Executed</title>
		<link>http://www.contentious.com/2009/05/05/chicago-tribune-story-idea-survey-good-idea-poorly-executed/</link>
		<comments>http://www.contentious.com/2009/05/05/chicago-tribune-story-idea-survey-good-idea-poorly-executed/#comments</comments>
		<pubDate>Tue, 05 May 2009 18:33:22 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<description><![CDATA[



(Image by Getty Images via Daylife)



The Chicago Tribune recently reported that it has halted a  &#8220;short-lived research project in which the Chicago Tribune solicited responses from current and former subscribers to descriptions of Tribune stories before they had been published.&#8221;
The project &#8212; a collaboration between the paper&#8217;s editorial and marketing departments &#8212; was stopped [...]]]></description>
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<p>The <a href="http://www.chicagotribune.com/business/chi-fri_tribunemay01,0,854412.story">Chicago Tribune recently reported</a> that it has halted a  &#8220;short-lived research project in which the Chicago Tribune solicited responses from current and former subscribers to descriptions of Tribune stories before they had been published.&#8221;</p>
<p>The project &#8212; a collaboration between the paper&#8217;s editorial and marketing departments &#8212; was stopped because reporters raised journalistic concerns. Originally it had only surveyed selected &#8220;would-be readers&#8221; about general topics and previous Tribune coverage. But in the last two weeks, participants had begun being surveyed about their preferences on synopses of stories currently in the works.</p>
<p>In all, 55 reporters and editors voiced their complaint in a letter to Tribune editor <strong>Gerould Kern</strong> and managing editor <strong>Jane Hirt</strong>. The letter &#8220;expressed concern that providing story information to those outside the newsroom prior to publication seemed &#8216;to break the bond between reporters and editors in a fundamental way.&#8217;&#8221;</p>
<p>Here&#8217;s more detail about how the research was conducted: &#8220;Surveys were sent by e-mail to around 9,000 would-be readers on two occasions. About 500 responded to each, indicating which of 10 story ideas they preferred. Kern said the stories &#8216;tended to be news features,&#8217; and the results never made it to him or had any impact in how stories were handled.&#8221;</p>
<p>I can understand the reporters&#8217; complaint if their story ideas were shared outside the newsroom without their prior knowledge and consent. However, if that consent can be obtained, I personally think this type of research could be surprisingly useful. Especially if the people being surveyed truly represent younger people (i.e., the news organization&#8217;s future market) as well as demographics that historically have not been well served by the news organization&#8230;</p>
<p><span id="more-2650"></span></p>
<p>I&#8217;d even take it farther &#8212; rather than just vote on a packaged list of story ideas, I&#8217;d survey them about which angles on those stories would most interest them. And I&#8217;d give them room to critique the story ideas, and get new story ideas. A combination of qualitative and quantitative data could shed light on how news organizations can make their news more relevant by being willing to step outside their comfort zone.</p>
<p>Chicago Reader sees it differently, however. There, <strong>Michael Miner</strong> wrote:</p>
<blockquote><p>&#8220;Tell any self-respecting reporter that the subject of his or her latest work in progress just laid an egg with a focus group, and the reporter will reply, &#8216;Maybe so, but wait till they see what I do with it!&#8217; (While thinking, &#8216;What in God&#8217;s name has happened to our business?&#8217;)&#8221;</p></blockquote>
<p>&#8230;I don&#8217;t doubt that many longtime newspaper reporters would feel that way. But I don&#8217;t think it has as much to do with &#8220;self respect&#8221; as it does with pride and fear. It seems to me that many journalists prefer to only present their perfect, finished work to the public in order to pretend that their reporting is more independent and infallible than is actually the case. They&#8217;re easily threatened by the thought that someone might witness their messy sausage-making process. It used to be that this pretense of perfection was assumed to support the veneer of credibility. In fact, these days being aloof from your community and pretending you&#8217;re perfect only undermines credibility.</p>
<p>When <a href="http://www.poynter.org/column.asp?id=45&amp;aid=162881">Jim Romenesko noted this news</a> a few days ago, Poynter reader <a href="http://www.poynter.org/article_feedback/article_feedback_list.asp?user=&amp;id=162881"><strong>Gary McCardle</strong> commented</a>: &#8220;Marketing people do what marketing people always do. Aside from special themed sections, don&#8217;t let marketing people know about stories in advance of publication.&#8221;</p>
<p>That comment lays bare the distrust of marketing &#8212; and perhaps indirectly of efforts to involve community members up front in journalistic processes &#8212; so deeply ingrained in traditional mainstream newsroom culture. And I&#8217;d dare say that it&#8217;s a big reason why news organizations are struggling for relevance and revenue these days. It&#8217;s hard to update your business model when an important part of your organization is inherently wary of market research.</p>
<p><em>NOTE: This is an expanded version of an article I originally published in Poynter&#8217;s <a href="http://www.poynter.org/column.asp?id=31&amp;aid=162884">E-Media Tidbits</a>.</em></p>
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		<title>Failure as Taboo: My She&#8217;s Geeky Tweets Part 2</title>
		<link>http://www.contentious.com/2009/03/02/failure-as-taboo-my-shes-geeky-tweets-part-2/</link>
		<comments>http://www.contentious.com/2009/03/02/failure-as-taboo-my-shes-geeky-tweets-part-2/#comments</comments>
		<pubDate>Mon, 02 Mar 2009 20:25:45 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2392</guid>
		<description><![CDATA[Back in January I attended &#8212; and live-tweeted &#8212; the She&#8217;s Geeky unconference in Mountain View, CA. Very slowly, I&#8217;ve been mulling over what I tweeted from there. Especially from Susan Mernit&#8217;s Jan. 31 session on that taboo of taboos, especially for women in business and tech: discussing and dealing with failure.
(For more context on [...]]]></description>
			<content:encoded><![CDATA[<p>Back in January I attended &#8212; and live-tweeted &#8212; the <a href="http://shesgeeky.org/">She&#8217;s Geeky unconference</a> in Mountain View, CA. Very slowly, I&#8217;ve been mulling over what I tweeted from there. Especially from <strong><a href="http://susanmernit.com">Susan Mernit&#8217;s</a></strong> Jan. 31 session on that taboo of taboos, especially for women in business and tech: discussing and dealing with failure.</p>
<p><em>(For more context on failure, see this <a href="http://failblog.org/">consummate resource</a>.)</em></p>
<table border="1" cellpadding="10" width="400" align="right" bgcolor="#ffff00">
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<td style="text-align: center;">NOTE: This is part of a series based on my live tweets from At last weekend&#8217;s <a href="http://shesgeeky.org">She&#8217;s Geeky</a> unconference in Mountain View, CA.</p>
<p style="text-align: center;"><strong><a href="http://www.contentious.com/2009/02/06/my-shes-geeky-tweets-series-index/">Series index</a></strong></p>
</td>
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<p>Perhaps more than any other She&#8217;s Geeky session, this one resonated with me. Right now, I&#8217;m in the process of ending my marriage, relocating from a community I&#8217;ve loved and called home for nearly 14 years, entering midlife, and dealing with much emotional backlog that has accumulated while I&#8217;ve kept busy busy busy for so many years.</p>
<p>That&#8217;s a lot of stuff to handle, on top of work and ordinary life. Frankly, it&#8217;s been hard for me to admit to myself &#8212; let alone anyone else &#8212; that because of all these issues I am not currently operating at the 1000% (not a typo) level I typically expect of myself, and often deliver.</p>
<p>So first, <strong>here are my tweets from this session,</strong> followed by some results of my mulling on this. Note that <strong>I deliberately did NOT identify speakers,</strong> except for prompting questions by Susan Mernit. Discussing failure leaves people vulnerable, and the attendees of this session agreed to make it a safe space. Everything appearing in quotes below is from an attendee&#8230;</p>
<p><span id="more-2392"></span></p>
<blockquote>
<li>Now at @susanmernit&#8217;s epic #shesgeeky  session on failure&#8230;   A topic I know well&#8230;..  Big taboo on discussing it, though!</li>
<li>@susanmernit: <strong>It&#8217;s important to understand what caused your failure and what kind of failure was it, and what you learn.</strong></li>
<li>Lesson from failed startup in a tech incubator program: &#8220;I realized that I was not the best fit for my own company &#8212; thankfully before I got too committed.&#8221;</li>
<li>&#8220;The problem with deciding to pull the plug on a project is that I was worried about what folks would think/say. Was my reputation at risk?&#8221;</li>
<li>Depending on how you define success: <strong>What&#8217;s failure, really?</strong> Success can = maturity/objectivity to admit something&#8217;s not working.</li>
<li>&#8220;Often when I&#8217;ve had failures, it&#8217;s when I ignore my gut, try to just work harder instead of admit what&#8217;s happening.&#8221;</li>
<li>&#8220;Women tend to be very hard on ourselves, and the possible consequences of failure loom larger than reality warrants.&#8221;</li>
<li>&#8220;In Silicon Valley, when a man&#8217;s startup fails, it&#8217;s a one-off. When a woman&#8217;s startup fails, it&#8217;s treated as normal, expected.&#8221;</li>
<li>&#8220;Because women are expected to fail in business, you feel guilty about failing because you think you&#8217;re feeding that stereotype.&#8221;</li>
<li>&#8220;Men tend to have more mentors. That helps cushion failure and encourages risk-taking. Women fly without a safety net more often.&#8221;</li>
<li>&#8220;Men often act like they&#8217;re doing their ventures on their own, but they really have much support. Women usually ARE on their own.&#8221;</li>
<li>&#8220;Men are socialized to compete <em>within their brotherhood</em>.  Adolescent girls usually don&#8217;t experience healthy competition.<em></em></li>
<p><em>Author and podcaster <a href="http://jdsawyer.net"><strong>Dan Sawyer</strong></a> noted here via IM:</em> &#8220;Great stuff you&#8217;re tweeting. Tell Susan it&#8217;s got me shouting and cheering over here.  It&#8217;s very true, and women need to hear it.  Particularly the part about doing ventures on their own &#8212; that&#8217;s a social camouflage, and it&#8217;s complete bullshit. The thing is, all of us guys KNOW it&#8217;s bullshit &#8212; we usually don&#8217;t realize that women DON&#8217;T know it. And yes, we are trained from birth to compete with each other like boxers &#8212; enemies within the ring, friends once the bell is rung. Men who can&#8217;t keep that collegiate spirit are not well regarded by other men, even if they&#8217;re successful. Actually, reading your tweets on this REALLY helps me understand a couple female friends who had hereto baffled me.&#8221;</p>
<li>Recommended book on women&#8217;s attitudes toward failure &amp; competition: <strong>Peggy Ornstein</strong>, <a href="http://www.amazon.com/Schoolgirls-Young-Women-Esteem-Confidence/dp/0385425767/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1233430420&amp;sr=1-1">Schoolgirls</a></li>
<li>Susan Mernit asks the group: <strong>When you do have a failure, how do you process it?</strong></li>
<li>Attendee mentions <strong>Julie Wainwright</strong>, CEO of Pets.com: her company failed the <em>same week</em> that she got divorced. <a href="http://www.smartnow.com/page/5991">Great essay by Wainwright on getting stronger</a>.</li>
<li>&#8220;We all have hindsight on how we could have avoided failure.  It&#8217;s hard to really own that you just made a mistake.&#8221;</li>
<li>Susan Mernit asks: <strong>Why do we always think failure is always &#8220;wrong?&#8221;</strong></li>
<li>&#8220;If you don&#8217;t take the opportunity to learn when you hit problems, that&#8217;s probably more a failure than anything else you can do.&#8221;</li>
<li>One attendee keeps a running list of every time she took a list and it paid off: motivation tool.</li>
<li><a href="http://twitter.com/senia/statuses/1165160707">Retweet @senia</a>: Doesn&#8217;t one need the time to step back in order to learn from failure? If always running, no time to analyze.</li>
<li>Me: Especially in online/social media, you can get excoriated very fast and very publicly for failing. You need to be able to deal with that without freaking out.</li>
<li>Susan Mernit asks: <strong>When you have a big failure, how do you move forward than that? What&#8217;s the next step?</strong></li>
<li>&#8220;Immediate coping skill for big failure: <em>ask for help right away</em>. Don&#8217;t close yourself off.&#8221;</li>
<li>Some attendees disagree, prefer to process failure alone/internally first.</li>
<li>&#8220;When you fail a team and feel personally responsible, it&#8217;s important to remember it&#8217;s not ALL on you.&#8221;</li>
<li>&#8220;I now know that when I&#8217;m going in a wrong direction, I <em>need</em> to speak up right away. I can&#8217;t depend on other people to be my voice.&#8221;</li>
<li>&#8220;What&#8217;s weird in tech community is that sharing failure is uncool. It only happens in small private circles an limited ways.&#8221;</li>
<li>&#8220;No one in tech really wants to talk much about failure because it&#8217;s such a perception-based business.&#8221;</li>
<li>Important context for failure: &#8220;The lousy economy is happening. Everyone&#8217;s vulnerable. Have some compassion.&#8221;</li>
<li>&#8220;I feel like if I grieve a failure, I&#8217;ll be weak &#8212; even though it&#8217;s a natural process. I know that&#8217;s stupid, but I still do it.&#8221;</li>
<li><a href="http://twitter.com/ReTweetTrends/status/1165195703">ReTweetTrends asked me</a>: Doesn&#8217;t one need the time to step back in order to learn from failure? If always running, no time to analyze.</li>
<li><em>I reply to ReTweetTrends:</em> Yes, it can help to step back, take time to process failure. But sometime, that option doesn&#8217;t exist.</li>
<li>&#8220;For women, it&#8217;s easy to take one failure and pile on: &#8216;I&#8217;m fat. My company failed. I burned this potroast.&#8217;&#8221;</li>
</blockquote>
<p><span style="color: #ff0000;"><strong>INITIAL RESULTS OF MY FAILURE-RELATED MULLING</strong></span> <strong></strong></p>
<p><strong>Failure is inherently energy-sapping.</strong> When you (by which I mean &#8220;I&#8221;) have an experience that gets consciously or subconsciously labeled as a &#8220;failure,&#8221; that just sucks the wind right out of the sails. I suspect this is part of what makes it so difficult to move past failure. It&#8217;s a definition that halts momentum. <strong></strong></p>
<p><strong>Is the concept of failure a problem?</strong> It does seem that the essence of &#8220;failure&#8221; lies mainly in the labeling. After all, it&#8217;s just another experience &#8212; and all experiences have positive and negative aspects and connotations. Since it&#8217;s inherently energy-sapping and problematic, would it help to just ditch the concept? Are there any benefits to having a concept of failure? <strong></strong></p>
<p><strong>The disease model of failure.</strong> The taboo about discussing failure intrigues me. We act as if it&#8217;s contagious, that it spreads via admission, not commission. As scared as we are of failing, most of us (especially women) appear even more scared to discuss it &#8212; similar to how people used to whisper &#8220;&#8230;cancer&#8230;&#8221; Even trying to listen compassionately to someone else discussing an experience of failure makes many people squirm. Do we think it&#8217;s &#8220;catching?&#8221; <strong></strong></p>
<p><strong>Not talking about failure is a bigger problem than just failing.</strong> Failure is a deeply emotional and social experience, and humans are social creatures. Most people seem to need to do at least some emotional processing to get through hard experiences and learn from them. Simply talking things over with a compassionate listener can help us handle the emotions, process the experience, and move on. It also helps others by giving useful insight, information, and validation of feelings that otherwise might leave us feeling isolated and powerless.</p>
<p><strong>Group failure is harder to discuss.</strong> When you fail by yourself &#8212; or you&#8217;re in a position to assume all the blame &#8212; it can be much easier to process the failure by discussing it. But when others are significantly involved, it gets harder to discuss the failure because you run the risk of transgressing their desired privacy boundaries or otherwise making them vulnerable or putting them at risk. The litigious nature of business and the competitive nature of tech make it especially difficult to openly discuss failure in these spheres. <strong></strong></p>
<p><strong>Gender differences in failure experiences/discussion?</strong> The attendees of this session seemed to agree that women and men experience, process, and weight failure differently. I&#8217;d be curious to see a group of men, and a equally mixed-gender group, engaging in a similarly themed discussion to see whether the points and mood are different. I do believe, however, that in U.S. society women are expected to fail and are more likely to be &#8220;punished&#8221; or &#8220;blamed&#8221; for failure &#8212; and thus may have more reason to fear failing, or discussing failure.</p>
<p>&#8230;I&#8217;m still mulling all this, but thought it was time to write about it. In the meantime, what thoughts does this spark in you? Please comment below.</p>
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		<title>Zombie signs &amp; how public officials can act human</title>
		<link>http://www.contentious.com/2009/01/29/zombie-signs-how-public-officials-can-act-human/</link>
		<comments>http://www.contentious.com/2009/01/29/zombie-signs-how-public-officials-can-act-human/#comments</comments>
		<pubDate>Thu, 29 Jan 2009 23:30:25 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[PR & marketing]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2357</guid>
		<description><![CDATA[Run for your lives!  Zombies want to eat your brain!
&#8230;Gotta admit, I was tickled to hear on MSNBC and elsewhere about this bit of creative hackery:

In Austin, KXAN reported:
&#8220;[Austin Public Works spokesperson] Sara Hartley said though it was a locked sign, the padlock for it was cut. Signs such as these have a computer inside [...]]]></description>
			<content:encoded><![CDATA[<blockquote><p>Run for your lives!  Zombies want to eat your brain!</p>
<p>&#8230;Gotta admit, I was tickled to hear on <a href="http://www.msnbc.msn.com/id/28905023/">MSNBC</a> and elsewhere about this bit of creative hackery:</p>
<div id="attachment_2358" class="wp-caption aligncenter" style="width: 620px"><a href="http://www.contentious.com/wp-content/uploads/2009/01/zombies.jpg"><img class="size-full wp-image-2358" title="zombies" src="http://www.contentious.com/wp-content/uploads/2009/01/zombies.jpg" alt="TX DOT was not amused... But I was..." width="610" height="479" /></a><p class="wp-caption-text">TX DOT was not amused... But I was... (Photo courtesy Lucas Cobb)</p></div></blockquote>
<p>In Austin, <a href="http://www.kxan.com/dpp/news/Road_signs_warn_of_zombies">KXAN reported</a>:</p>
<blockquote><p>&#8220;[Austin Public Works spokesperson] Sara Hartley said though it was a locked sign, the padlock for it was cut. Signs such as these have a computer inside that is password-protected. &#8216;And so they had to break in and hack into the computer to do it, so they were pretty determined.&#8217;&#8221;</p></blockquote>
<p>OK, yeah, I know there&#8217;s a serious potential public safety issue here. Apparently the Austin police are trying to catch the sign hackers, who may face a class C misdemeanor charge.</p>
<p>But I think <a href="http://cincywestsidequeer.blogspot.com/2009/01/caution-zombies-ahead.html">Queer Cincinnati</a> nailed the opportunity here for public officials to turn this to their advantage by responding with a sense of humor:</p>
<blockquote><p>&#8220;Does anyone else think, perhaps, the PD should have just taken it as the joke it was, and posted &#8216;Zombie Threat Eliminated, Road Construction Ahead&#8217;? I think that would have shown a great, human side to the government. And we wouldn&#8217;t have these silly threats to go after college pranksters.&#8221;</p></blockquote>
<p>Amen! After all, as Queer Cincinnati also noted, instructions on how to hack road signs have been posted on <a href="http://www.neatorama.com/2009/01/24/how-to-hack-construction-signs/">Neatorama</a> and elsewhere. This is definitely going to keep happening. Probably responding with humor &#8212; while improving security of road signs &#8212; would generate the most public goodwill.</p>
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		<title>Idea: Nurturing App for Social Media</title>
		<link>http://www.contentious.com/2009/01/28/idea-nurturing-app-for-social-media/</link>
		<comments>http://www.contentious.com/2009/01/28/idea-nurturing-app-for-social-media/#comments</comments>
		<pubDate>Wed, 28 Jan 2009 18:15:20 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2354</guid>
		<description><![CDATA[



Image by l0ckergn0me via Flickr



Without going into details, I&#8217;ve been handling a lot of major personal stuff lately &#8212; and I&#8217;ve been fortunate to have a strong and growing circle of close friends who have stepped up to offer me a steady supply of energy, support, perspective, honesty, sympathy, empathy, nurturing, and fun.
And I do [...]]]></description>
			<content:encoded><![CDATA[<div class="zemanta-img" style="margin: 1em; display: block;">
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<dl class="wp-caption alignright" style="width: 250px;">
<dt class="wp-caption-dt"><a href="http://www.flickr.com/photos/49503157467@N01/187472384"><img title="Friendster or Foe" src="http://farm1.static.flickr.com/62/187472384_89a06b4f82_m.jpg" alt="Friendster or Foe" width="240" height="134" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image by <a href="http://www.flickr.com/photos/49503157467@N01/187472384">l0ckergn0me</a> via Flickr</dd>
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<p>Without going into details, I&#8217;ve been handling a lot of major personal stuff lately &#8212; and I&#8217;ve been fortunate to have a strong and growing circle of close friends who have stepped up to offer me a steady supply of energy, support, perspective, honesty, sympathy, empathy, nurturing, and fun.</p>
<p>And I do this for them, too. That&#8217;s the core of deep friendship and other loving connections: You give of your own energy to help sustain others who are running low or in transition. At certain points we all need  more nurturing; and at other times we have an abundance of energy and emotion to offer. Life comes in waves.</p>
<p>Personally, I&#8217;ve always found it very hard to ask for the help or nurturing I need. I don&#8217;t trust people easily, especially where my feelings of vulnerability are concerned. I assume that any emotional need I have, however small, will be perceived as too great an imposition. I don&#8217;t expect other people to be available to me. (Yes, I&#8217;m working on changing this mindset, quite deliberately. It&#8217;s a coping mechanism I&#8217;ve outgrown.)</p>
<p>As I&#8217;m reaching out more to my close friends, I&#8217;m wishing I had a tool that would help me to gauge their situation before I make a request, so I can be more sensitive to when I might actually be imposing.</p>
<p>Here&#8217;s what it might look like&#8230;</p>
<p><span id="more-2354"></span></p>
<p>Imagine an online social network where your &#8220;friends&#8221; truly are only your closest friends &#8212; your confidantes, the people you care for most and who care about you, your trusted support network or tribe. This is definitely about quality, not quantity.</p>
<p>Imagine that you could download a small app or widget that would allow you to specify your current level of available emotional energy, attention, and time &#8212; that is, what you have to offer whoever in your circle might need it. It would also allow you to specify your current emotional needs from a customizable category list, and rate them low / medium / high. You could even transmit notes like &#8220;Need encouragement to finish filing my taxes&#8221; or &#8220;feeling lonely on the anniversary of my divorce&#8221; or &#8220;shoulder massage badly needed&#8221; or &#8220;I haven&#8217;t had a good laugh all week.&#8221;</p>
<p>This information would not be published in any way &#8212; it would <em>only</em> be available to the people whom you specify, through this app. It wouldn&#8217;t be available to search engines or for syndication.</p>
<p>When the people in your close circle are connected through this app, you could look at the app&#8217;s dashboard whenever you feel like you have some energy, attention, and time to offer, and indicate the current resources you can offer. The dashboard would display the current needs of your close friends, ranked according to how well they match with your emotional availability. Then you could take action &#8212; from arranging a coffee date to sending a text message to stopping by to give a hug and listen &#8212; to respond to that need.</p>
<p>Friends with significant needs or crises would be flagged (perhaps even via mobile alerts), so you&#8217;d know if a loved one needs immediate attention and realign your current priorities if needed. Because when you experience a death in the family, the end of a significant relationship, a serious illness or accident, the loss of a job&#8230; just reaching out to contact your closest friends can seem daunting. What if you could simply alert your entire support network with just a few clicks?</p>
<p>&#8230;Obviously, more would need to be fleshed out &#8212; like tracking needs that have gone unmet for more than a day, or having multiple friends collaborate to meet someone&#8217;s need. But what do you think of this nascent idea? Does it already exist? Could it?</p>
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		<title>Continental 1404, Pan Am 103, and thoughts on dodging bullets</title>
		<link>http://www.contentious.com/2008/12/21/continental-1404-pan-am-103-and-thoughts-on-dodging-bullets/</link>
		<comments>http://www.contentious.com/2008/12/21/continental-1404-pan-am-103-and-thoughts-on-dodging-bullets/#comments</comments>
		<pubDate>Sun, 21 Dec 2008 19:14:06 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2276</guid>
		<description><![CDATA[This morning, before I&#8217;d even had my tea, I learned via e-mail that at my local airport last night a Continental flight 1404 veered off the runway and crashed, injuring 58. AP reported that local resident Mike Wilson tweeted his experience immediately after he escaped the burning plane.
Two tweets from Wilson especially caught my attention:
And [...]]]></description>
			<content:encoded><![CDATA[<p>This morning, before I&#8217;d even had my tea, I learned via e-mail that at my local airport last night a <a href="http://www.denverpost.com/breakingnews/ci_11281378">Continental flight 1404 veered off the runway and crashed</a>, injuring 58. <a href="http://www.sfgate.com/cgi-bin/article.cgi?f=/n/a/2008/12/20/national/a181519S15.DTL&amp;tsp=1">AP reported</a> that local resident <a href="http://twitter.com/2drinksbehind"><strong>Mike Wilson</strong></a> <a href="http://twitter.com/2drinksbehind/status/1069832870">tweeted his experience</a> immediately after he escaped the burning plane.</p>
<p>Two tweets from Wilson especially caught my attention:</p>
<div id="attachment_2277" class="wp-caption aligncenter" style="width: 510px"><a href="http://twitter.com/2drinksbehind/status/1069832870"><img class="size-full wp-image-2277" title="crash" src="http://www.contentious.com/wp-content/uploads/2008/12/crash.jpg" alt="Mike Wilson's first post about the Denver plane crash he survived" width="500" height="276" /></a><p class="wp-caption-text">Mike Wilson&#39;s first post about the Denver plane crash he survived</p></div>
<p>And then, a couple of hours later&#8230;</p>
<div id="attachment_2278" class="wp-caption aligncenter" style="width: 510px"><a href="http://twitter.com/2drinksbehind/status/1069872480"><img class="size-full wp-image-2278" title="crash2" src="http://www.contentious.com/wp-content/uploads/2008/12/crash2.jpg" alt="Mike Wilson reflects on a similar bullet he dodged earlier" width="500" height="274" /></a><p class="wp-caption-text">Mike Wilson reflects on a similar bullet he dodged earlier</p></div>
<p>&#8230;Next I was making breakfast, listening to Colorado Public Radio, which was (of course) reporting on the Denver airport accident. They followed that with a story that stopped me cold for a bit: <a href="http://www.npr.org/templates/story/story.php?storyId=98572353">Witnesses, Families Remember Lockerbie Bombing</a>. Yes, today is the 20th anniversary of the bombing of Pan Am flight 103 &#8212; a terrorist attack that killed 259 on the plane and 11 on the ground.</p>
<p>On the evening of Dec. 21, 1988, I was a 22-year-old journalism student packed up and ready to head back home to NJ after spending a semester in London. I&#8217;d been at the office Christmas party for the business magazine where I&#8217;d been interning. When I entered the house I&#8217;d been sharing since August with five other students, my housemates who hadn&#8217;t yet departed for home were sitting in the living room, crying. Mindy said, &#8220;Diane&#8217;s plane crashed&#8221;&#8230;</p>
<p><span id="more-2276"></span></p>
<table border="0" cellpadding="5" width="235" align="right">
<tbody>
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<td><a href="http://www.victimsofpanamflight103.org/victims"><img src="http://www.contentious.com/wp-content/uploads/2008/12/diane.jpg" alt="" /></a></td>
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<td align="center"><strong><span style="color: brown;"><em>My onetime college housemate, Diane Rencevicz, on the <a href="http://www.victimsofpanamflight103.org/victims">victim&#8217;s list</a> of Pan Am flight 103. She was 21 when she died.</em></span></strong></td>
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<p><strong>Diane Rencevicz</strong> was a fellow Temple University student. She was the quietest heavy metal fan I ever knew, and I didn&#8217;t know her well. We merely shared a house for a few months. But I liked her well enough. And I was stunned to think that, at 21, she was suddenly dead.</p>
<p>In fact, she&#8217;d died taking exactly the same flight that Linda (my other housemate) and I were slated to take the very next day: Pan Am 103.</p>
<p>The next few days happened in slow motion.</p>
<p>In the morning I visited a local hospital to get tranquilizers for Linda, who was so distraught she could barely speak. I remember dropping my key through the mail slot of the lovely terrace house we&#8217;d rented on Moscow Road in Bayswater. Linda and I took a cab to Heathrow airport, where we bid Mindy farewell. While we were waiting at the gate, there was a bomb scare and everyone evacuated briefly to the parking lot. Really bad timing.</p>
<p>Eventually we got on the mostly-empty plane and flew across the ocean to JFK. My legs trembled the whole flight, I kept getting up to pace, and the flight attendants kept making me sit down. I remember their expressions, they&#8217;d just lost several friends and had to keep functioning. I didn&#8217;t argue with them, and they weren&#8217;t angry with me.</p>
<p>My family met me at JFK airport. My mom was crying. Lots of people were crying. I was exhausted. They took me home to NJ. Christmas happened. I attended mass with my family at the Catholic church down the street. The priest mentioned the bombing and I felt numb. Even though I was a news junkie, I avoided the news for weeks.</p>
<p>A few days later, Linda and I attended Diane&#8217;s memorial service. There, I was stunned to learn that Diane had an identical twin sister. Maybe I&#8217;d known that before, but I&#8217;d forgotten. Never in my life did I have such a strong feeling that I was seeing a ghost. That really shook me, more than anything else about that experience.</p>
<p><span style="color: #ff0000;"><strong>WHY NOT ME?</strong></span></p>
<p>I dodged that bullet for the most mundane and human of reasons. Linda is a methodical person, and she made our flight arrangements. I didn&#8217;t want to depart for London on my birthday, so we agreed to fly out the next day, on Aug. 22, 1988. We were staying in London for four months. So Linda scheduled our flight home for exactly four months later, on Dec. 22.</p>
<p>And that&#8217;s really why I&#8217;m here today.</p>
<p>I have very strange, mixed feelings about this experience. Not getting killed in that bombing did not change my life in any dramatic way &#8212; except that I continued to live, and I felt more aware of others who don&#8217;t get to do that. I became very aware of chance, and randomness. For a while, flying made me very nervous. Then that fear wore away.</p>
<p>Soon after I returned home I was introduced to Stacey, who&#8217;d be my closest friend for several years. She introduced me to her ex-boyfriend Tom, whom I married a decade later. I worked for a bad book publishing company in Philly, then a business magazine on the Main Line outside Philly, and then lived very briefly in north Jersey, and then moved to Boulder in 1995.</p>
<p>Since then&#8230;.</p>
<p>Some of my sisters and cousins had kids, and one of my nieces now has kids of her own. My brother survived leukemia. My grandmother died. My parents aged, sold the home where I grew up, bought a smaller home nearby, and are doing well.</p>
<p>My career took off in interesting, independent, entrepreneurial directions. It&#8217;s been feast or famine, but never boring. I&#8217;ve done work I&#8217;m proud of, and made some humbling mistakes. I&#8217;ve helped, inspired, frustrated, confused, and annoyed people.</p>
<p>I&#8217;ve backpacked on the Continental Divide and camped under buttes in the Utah desert. I once got a 2-hour foot massage in a Beijing hutong, I left an Amsterdam Indonesian restaurant at 10:30 pm while it was still daylight, and I grazed breakfast at a farmer&#8217;s market in Rome. For a few days I lived blissfully on tapas, tempranillo, and flamenco with a friend in Barcelona.</p>
<p>I have many friends around the country and in several parts of the world. I learned to kickbox, and I learned how to live as a polyamorous person in a monogamous world. I&#8217;ve seen my body and mind change, for better and worse. I&#8217;ve generally gotten much stronger and more flexible, in almost every way. I&#8217;ve laughed a lot. I&#8217;ve hurt a lot.</p>
<p>And I just kept breathing. By chance, because Linda was methodical enough to make four months mean exactly four months.</p>
<p><span style="color: #ff0000;"><strong>WE ALL DODGE BULLETS</strong></span></p>
<p>This isn&#8217;t the only bullet I&#8217;ve dodged. I remember at least two occasions when I was nearly in bad car accidents. And who knows about the near-misses I never even knew about. It just so happens that in my life I dodged one particularly famous bullet that warrants public remembrances in national media. I feel sadness for the people who died in and above Lockerbie that day. And I feel anger for the people who willfully took those lives.</p>
<p>But mostly, it just feels weird. Surreal. All the stuff I&#8217;ve experienced and done since that day, my place in the overlapping ripples and flow of life&#8230; it could have ended, right there.</p>
<p>And someday it will end. That&#8217;s certain.</p>
<p>I just didn&#8217;t happen to be on the plane that blew up. That&#8217;s all. I dodged that bullet. It doesn&#8217;t feel like a miracle, or grace, or even that I was &#8220;saved&#8221; by chance. It&#8217;s just how things happened to go for me. And it reminds me how very different life can become, very quickly.</p>
<p><strong>Each moment is its own world,</strong> and one moment does not always determine the next. We have no choice but to roll with that. But we can choose to be aware of the ubiquitous possibility of instant, drastic change.</p>
<p>When I tune into that awareness, my life is much richer. It doesn&#8217;t necessarily make more sense, but it feels more meaningful.</p>
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		<title>Fun interactive visual tools: Why should journalists care?</title>
		<link>http://www.contentious.com/2008/12/09/fun-interactive-visual-tools-why-should-journalists-care/</link>
		<comments>http://www.contentious.com/2008/12/09/fun-interactive-visual-tools-why-should-journalists-care/#comments</comments>
		<pubDate>Tue, 09 Dec 2008 19:10:25 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2214</guid>
		<description><![CDATA[Last week I wrote a lot about various interactive visual tools that can help people connect differently or more deeply with news and information. This was for a session I led at a Knight Digital Media Center seminar for the leaders of the News21 project.
Yeah, so what? Why should journalists and news organizations care about [...]]]></description>
			<content:encoded><![CDATA[<p>Last week I wrote a lot about <a href="http://www.contentious.com/2008/12/05/what-could-news-look-like-cool-visual-tools/">various interactive visual tools</a> that can help people connect differently or more deeply with news and information. This was for a session I led at a <a href="http://knightdigitalmediacenter.org">Knight Digital Media Center</a> seminar for the leaders of the <a href="http://newsinitiative.org/">News21</a> project.</p>
<p><strong>Yeah, so what?</strong> Why should journalists and news organizations care about these tools? How can this help their communities, journalism, and (most critical right now) business opportunities? What&#8217;s in it for journos and news brands?</p>
<p>That&#8217;s what <strong>Meabh Ritchie</strong>, a reporter for the U.K. <a href="http://www.PressGazette.co.uk ">Press Gazette</a> asked me to clarify. She&#8217;s writing a story on this, and I&#8217;ll link to it when it&#8217;s up in February 2009. The short answer is: This stuff is effective and (more importantly) FUN! &#8212; for journalists and news audiences.</p>
<p>But here&#8217;s the full version of my answer&#8230;</p>
<p><span id="more-2214"></span></p>
<p>&#8230;By the way, the tools I demoed for the News21 educators were <a href="http://www.contentious.com/2008/12/04/gigapan-pictures-you-can-really-get-into/">Gigapan</a>, <a href="http://www.contentious.com/2008/12/04/many-eyes-turning-data-into-pictures/">ManyEyes</a>, <a href="http://www.contentious.com/2008/12/05/silobreaker-making-meaning-out-of-news-via-the-semantic-web/">Silobreaker</a>, and the interactive/realtime graphics at <a href="http://envirovote.us/">Envirovote</a>. UNC professor <a href="http://donwittekind.com"><strong>Don Wittekind</strong></a> demoed Flash games and calculators. Also, multimedia journalist and <a href="http://10000Words.net">10000 Words</a> blogger <strong>Mark Luckie</strong> demoed <a href="http://www.mapbuilder.net/">Mapbuilder</a>, <a href="http://dipity.com/">Dipity</a>, <a href="http://intersquash.com/">Intersquash</a>, and <a href="http://widgetbox.com/">Widgetbox</a>.</p>
<p>Generally, I think the value of using interactive visual tools in sharing news, info, and journalism is that <strong>people don&#8217;t just think in words</strong> &#8212; so words often aren&#8217;t always the only or best way to tell a story. Furthermore, words, static graphics, and linear multimedia (audio or video that just plays) are almost NEVER the best way to encourage people to <em>explore</em> a story, so they can discover their own points of relevance and interest.</p>
<p>In short, interactive visual tools make news and info far more personal, compelling, and fun. And right now, <strong>news definitely could use a whole lot more fun</strong> &#8212; in its creation, content, and experience.</p>
<p>&#8230;Don&#8217;t kid yourself: There are valid, important reasons why <strong>Jon Stewart</strong> and <strong>Stephen Colbert</strong> are kicking butt as news sources while newspapers are declining and dying. People <em>need</em> to laugh. Also, fun and humor are elegant, effective ways to layer context and insight onto information &#8212; and to just give people enough motivation to get interested and stay &#8220;tuned in.&#8221; The &#8220;eat your veggies&#8221; approach so common in the mainstream journalism mindset definitely has problems.</p>
<p>Oh, and speaking of interactive visual stuff, did you see Stephen Colbert&#8217;s <a href="http://www.colboard.com/cn/greenscreen.php">Green Screen Challenge?</a> Here&#8217;s the winning entry:</p>
<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/XC_p6z5LNrM&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/XC_p6z5LNrM&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object></p>
<p>But I digress&#8230;</p>
<p>Used well, interactive visualizations inherently have far more potential to engage and involve people than passive &#8220;you just read/watch/listen to us&#8221; media. Plus, they tend to get people&#8217;s imagination and pattern-recognition abilities cranking.</p>
<p>Playing with visualization tools (especially applying them to data you think <em>might</em> yield a story) can help you find stories or angles. I regularly use ManyEyes to help me spot patterns or anomalies, particularly with data related to energy or the environment.</p>
<p><strong>On the business side</strong> for ad-supported sites (or other sites where success is measured at least partly by traffic), visualization tools applied to news tend to &#8220;go viral,&#8221; attracting tons of inbound links, which boosts search visibility. Unlike most kinds of news content, this <strong>traffic tends to build</strong>, not decline, over time. This content also can be widgetized or made embeddable, providing a powerful teaser that gets people interested in your stories and then steers them back to your site for full coverage &#8212; or that at least promotes your news brand.</p>
<p>Finally, many great interactive visualization tools are <strong>free and easy to learn and use</strong>. They all take practice and have their quirks, but this stuff is not rocket science. You don&#8217;t need a programmer or even much money or time to make this work. Even an independent journalist working alone can make good use of them.</p>
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