5 affordable ways nonprofits can use mobile technology: presentation

One reason mobile technology fascinates me is its ubiquity across all levels of society. That makes it potentially a very powerful tool to engage and empower people who don’t necessarily sit at the top of the U.S. privilege food chain.

On Thursday, July 26, I’ll be delivering the following presentation at the Social Media for Nonprofits – Silicon Valley conference: 5 affordable ways nonprofits can use mobile technology. (Follow the conference hashtag: #sm4np)

This presentation is meant to be just a quick overview, to let nonprofits know what’s possible today, and where they should focus their attention.

Why the focus on “affordable?” Well, mobile technology isn’t free…

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What to do when your home wifi stops working and your broadband provider can’t fix it

People tend to take their home wifi for granted, like their electricity supply: it’s just supposed to be on. But unlike your power, if your wifi stops working, too often it’s up to YOU to diagnose and fix it.

I work at home and depend on broadband internet to make my living. This week I lost about two full working days because my broadband went out. My internet service provider (ISP), Comcast, was unable to get it working or even steer me in a useful direction, despite keeping me on the phone for hours and running lots of tests of the connection between their equipment and my equipment.

Were I not lucky enough to know a programmer with lots of networking experience who could spend time helping me investigate other possible points of failure, I’d be out of luck for home wifi right now — which would severely hinder my business and life.

Here’s what happened with my home wifi, and how I fixed it. Also here’s why ISPs need to do a much better job of helping residential customers diagnose possible network problems that lie beyond the narrow scope of the wires and modems they sell…

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