headermask image

header image

category archive listing Category Archives: conversational media

David Cohn: Pushing journalism frontiers

May 7, 2008 – 7:49 pm

At the NewsTools 2008 conference last week, I had a chance to sit down with one of the emerging luminaries of entrepreneurial, experimental journalism. David Cohn runs the BeatBlogging project for NewAssignment.net, and he also works with NewsTrust . Plus, he runs a great blog of his own and is a constant presence on [...]

By Amy Gahran | Also posted in blogs, business, careers, collaboration, community, innovation, interviews, journalism, media evolution, processes, skills, social media, social networks, video | Comments (2)

Nokia USA promises changes, but still misses the point

May 7, 2008 – 9:35 am

Steve Jurvetson, via Flickr (CC license)

Venture capitalist Steve Jurvetson had some nice things to say about the Nokia N95 in March 2007. Wonder what he thinks of the US service and support?..

Looks like Nokia USA is making some initial moves toward improving how it serves the US market. So far, these seem focused strictly on [...]

By Amy Gahran | Also posted in PR & marketing, blogs, business, mobile, problems, services | Comments (0)

Toxic Journo Culture Oozes Across Blogosphere

April 29, 2008 – 7:41 am

E-Media Tidbits on Poynter.org

My Tidbits post yesterday seemed to resonate with a lot of journalists. Check out the comments .

My E-Media Tidbits post yesterday, Journalism: A Toxic Culture? (Or: Why Aren’t We Having More Fun?) (cross-posted to Contentious.com) has gotten many comments and also picked up wider traction. Here are the various people [...]

By Amy Gahran | Also posted in Conversations, blogs, community, culture, journalism, media evolution | Comments (1)

Vegas-bound, sans Nokia N95…

April 25, 2008 – 1:18 pm

Quick video post from the Denver International Airport today. Thanks again to the folks at Nokia for raising on their own Conversations blog the issues related to Nokia USA’s inadequate service I’ve been talking about on Contentious.com. (See Nokia’s posts yesterday and today) . I appreciate their willingness to engage in a frank public [...]

By Amy Gahran | Also posted in Conversations, blogs, business, collaboration, community, mobile, problems, telephony, video | Comments Off

Nokia USA: How to turn talk into action

April 24, 2008 – 10:53 am

Brymo, via Flickr (CC license)

Talk is a good start, and it need not be cheap, but by itself it generally doesn’t get much done.

Earlier today Nokia’s Charlie Schick posted a thoughtful comment about how Nokia and its current and would-be customers might, through talking openly together, improve the situation in the high-end US phone market. [...]

By Amy Gahran | Also posted in Conversations, PR & marketing, Strategy, accountability, credibility, distribution, journalism, mobile, problems, services, telephony, transparency | Comments (2)

Nokia’s Blog Starts Discussing Problems

April 24, 2008 – 9:19 am

Nokia.com

Nokia’s Conversations blog is getting interesting now that it’s not all just happy talk.

Recently Nokia launched its Conversations blog, a good first step any company can take toward transparency and engagement with its customers, partners, and critics. Not surprisingly, most of the initial posts were “happy news” of one kind or another. I don’t begrudge [...]

By Amy Gahran | Also posted in Conversations, PR & marketing, accountability, blogs, business, collaboration, community, mobile, problems, telephony, tools, transparency | Comments (0)

Talking with Nokia About US Service/Repair Problems (Finally!)

April 21, 2008 – 7:34 am

Gdugardier, via YouTube

Charlie Schick, the guy from Nokia USA who just reached out to me about my N95 nightmare.

This morning, I was pleased and relieved to see that a representative of Nokia USA, Charlie Schick, left a constructive comment on my most recent post about my recent N95 fiasco. I’m glad to see that at [...]

By Amy Gahran | Also posted in Conversations, accountability, blogs, business, community, mobile, problems, psychology, social media, telephony | Comments (2)

Breaking Out of the Echo Chamber

April 20, 2008 – 3:20 pm

OpenDemocracy, via Flickr (CC license)

What might this Malian girl and I have in common, and what might we learn from each other? How could we know if we can’t really connect?

This morning I listened to an excellent Radio Open Source interview. Host Christopher Lydon was talking to Global Voices Online founder Ethan Zuckerman and GVO [...]

By Amy Gahran | Also posted in Conversations, Net Effects on Society, Resources, community, critical thinking, culture, mindset, news, personal, problems, processes, psychology, skills, social media, social networks, society, solutions, tools | Comments (9)

New J-Skills: What to Measure?

April 10, 2008 – 10:02 am

Berbercarpet, via Flickr (CC license)

Journalism sudents need the right tools — and skills — for the kinds of careers and opportunities they’re really going to be making for themselves.

Picking up on my post yesterday, Univ. of Florida journalism professor Mindy McAdams challenged me (and her other readers) to translate my quick list of what j-schools [...]

By Amy Gahran | Also posted in Content Style & Business, General, Labels and Metadata, PR & marketing, Resources, Strategy, Wikis, blogs, business, careers, collaboration, community, content management, contributed content, creativity, credibility, critical thinking, culture, distribution, education, experience, forums, innovation, journalism, media evolution, mindset, mobile, networking, news, processes, projects, research, search, services, skills, social media, traffic, transparency, world | Comments (15)

Where’s Your “Personal Brand,” and Why?

April 4, 2008 – 9:10 am

There are lots of different ways to brand yourself.

Yesterday my colleague Jim Kukral wrote about why he’s decided to focus on centralizing his personal brand. He wrote:
“My biggest mistake from the past 7-years or so was not building my personal brand on my own blog hard enough, earlier enough. Some may wonder why someone like [...]

By Amy Gahran | Also posted in PR & marketing, blogs, business, careers, search, serendipity, skills, social media, social networks | Comments (5)