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	<title>contentious.com &#187; community</title>
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	<link>http://www.contentious.com</link>
	<description>Amy Gahran's news and musings on how we communicate in the online age.</description>
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		<item>
		<title>Local, mobile, paywalls, Google, more: My latest KDMC news for digital journalists posts</title>
		<link>http://www.contentious.com/2011/03/24/local-mobile-paywalls-google-more-my-latest-kdmc-news-for-digital-journalists-posts/</link>
		<comments>http://www.contentious.com/2011/03/24/local-mobile-paywalls-google-more-my-latest-kdmc-news-for-digital-journalists-posts/#comments</comments>
		<pubDate>Thu, 24 Mar 2011 18:03:07 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[Amy's Adventures]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[generations]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[journalism]]></category>
		<category><![CDATA[local]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[news business]]></category>
		<category><![CDATA[newspapers]]></category>
		<category><![CDATA[organizations]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Strategy]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=3566</guid>
		<description><![CDATA[Over the last month I&#8217;ve fallen behind on noting here what I&#8217;ve been writing at the News for Digital Journalists blog on the web site of the Knight Digital Media Center. Here&#8217;s a quick roundup of what I&#8217;ve covered there since late February&#8230; NOTE: This list represents only the pieces I authored. My colleagues Adam [...]]]></description>
			<content:encoded><![CDATA[<p>Over the last month I&#8217;ve fallen behind on noting here what I&#8217;ve been writing at the <a href="http://www.knightdigitalmediacenter.org/news_blog/">News for Digital Journalists</a> blog on the web site of the Knight Digital Media Center. Here&#8217;s a quick roundup of what I&#8217;ve covered there since late February&#8230;</p>
<p><em><span id="more-3566"></span>NOTE: This list represents only the pieces I authored. My colleagues Adam Glenn and Michele McLellan wrote several other posts. You can find everything on the <a href="http://www.knightdigitalmediacenter.org/news_blog/">News for Digital Journalists</a> blog.</em></p>
<p><strong><span style="color: #ff0000;">Most important post:</span> March 14: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110314_pew_research_points_to_mobile_opportunities_for_local_news_info/">Pew research points to mobile opportunities for local news, info</a>.</strong> There&#8217;s a lot to learn from in this Pew report. I spotted these strategic implications:</p>
<ul>
<li><strong>Attract more young people</strong> to your news brand. Tomorrow&#8217;s audience has to come from somewhere. The research indicates that news orgs could promote long-term growth of their local news market via mobile offerings.</li>
<li><strong>Native apps not really such a great revenue strategy.</strong> In fact, Pews numbers paint a pretty dismal picture for trying to generate much revenue from getting people to pay for content. Now, if news apps became more service-oriented, that could change the picture&#8230;</li>
<li><strong>Embrace the spectrum of mobile technology,</strong> not just smartphones. OK, Pew, didn&#8217;t look at this directly, but when you look at their numbers you can see that feature phones are a big part of the picture. And the news business mostly thrives based on audience size. Ignoring feature phones means leaving money on the table and alienating potential allies.</li>
</ul>
<p><strong>Other posts&#8230;</strong></p>
<p><strong>Feb. 22: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110222_disaster_news_prep_google_person_finder/">Disaster news prep: Google Person Finder</a>.</strong> I wrote this after the Christchurch, NZ earthquake but before the big Japan earthquake/tsunami. Goal here is to tell news orgs how they can leverage this tool by embedding it in their own pages. Also, if your region gets hits by a disaster, I tell how to ask Google to spin off a new instance of Person Finder. You can spin off your own instance, but it&#8217;s better to see if Google will do it first to avoid confusion.</p>
<p><strong>Feb 28: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110228_engaging_tomorrows_news_audience_today_report/">Engaging tomorrow&#8217;s news audience today: Report</a>.</strong> Research from the Newspaper Association of America  takes a closer look at sub-groups within the youth demographic for news audiences.  I&#8217;d like to see more research like this. More importantly, I&#8217;d like to see some evidence that news organizations are actually <em>using</em> this research in their strategies.</p>
<p><strong>March 8: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110308_knight_community_info_toolkit_help_make_your_community_stronger_wi/">Knight Community Info Toolkit: Help make your community stronger with better info</a>.</strong> Summary of a new planning tool for community activists. This is the kind of effort I&#8217;d love to see news organizations get involved in, but it&#8217;s interesting that the toolkit is not really intended for news organizations.</p>
<p><strong>March 9: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110309_knight_names_new_vp_of_journalism_and_media_innovation_michael_man/">Knight names new VP of Journalism and Media Innovation: Michael Maness</a>.</strong> Pretty significant shift of leadership at the Knight Foundation. It&#8217;ll be interesting to see what direction Maness wants to take Knight&#8217;s programs. Especially now that the Knight News Challenge is in its fifth and possibly final year. (It was originally intended as a five-year contest program.)</p>
<p><strong>March 11: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110311_texas_trib_bay_citizen_win_knight_grant_open-source_news_platform/">Texas Tribune, Bay Citizen win Knight grant to build open-source news platform</a>.</strong> I&#8217;m curious about this project &#8212; especially whether it will build upon existing open-source platforms (hopefully WordPress rather than Drupal, if so), and what kind of mobile functionality, if any, it will include.</p>
<p><strong>March 17: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110317_new_york_times_launches_paywall_--_and_why_most_news_orgs_shouldnt/">New York Times launches paywall &#8212; and why most news orgs shouldn&#8217;t</a>.</strong> Most people who watch the media business are pretty down on this strategy. Frankly, I&#8217;m also pessimistic &#8212; although I suspect the Times may be able to pull it off, for a while, without really hurting its audience size or search visibility. But there are so many loopholes, and so few real benefits to paying subscribers, that I&#8217;ve got to wonder why they&#8217;re even bothering with this. It seems almost like a philosophical exercise. They should be putting these resources into offering services that they can sell, if you ask me. As for the vast majority of news orgs: Don&#8217;t try this at home. The Times is a very special case.</p>
<p><strong>March 22: <a href="http://www.knightdigitalmediacenter.org/news_blog/comments/20110322_why_data_journalism_is_good_for_the_news_business/">Why &#8220;data journalism&#8221; is good for the news business</a>.</strong> My UK colleague Paul Bradshaw wrote an excellent analysis of the many ways that data-focused content (such as interactive databases) and services (such as APIs of metadata from a news org&#8217;s content) can help build a news business.</p>
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		<title>The business side of my new neighborhood</title>
		<link>http://www.contentious.com/2011/02/08/the-business-side-of-my-new-neighborhood/</link>
		<comments>http://www.contentious.com/2011/02/08/the-business-side-of-my-new-neighborhood/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 23:44:46 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[local]]></category>
		<category><![CDATA[California]]></category>
		<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[food]]></category>
		<category><![CDATA[Oakland]]></category>
		<category><![CDATA[restaurants]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3517</guid>
		<description><![CDATA[A few months ago I moved into the edge of Oakland&#8217;s Temescal neighborhood, near the Piemont and Pill Hill districts. It&#8217;s a really interesting part of town &#8212; but I&#8217;ve been puzzled why the nearby stretch of 40th St. has seemed kinda semi-vacant and lackluster. Over on OaklandLocal, I just published a story where I [...]]]></description>
			<content:encoded><![CDATA[<p>A few months ago I moved into the edge of Oakland&#8217;s Temescal neighborhood, near the Piemont and Pill Hill districts. It&#8217;s a really interesting part of town &#8212; but I&#8217;ve been puzzled why the nearby stretch of 40th St. has seemed kinda semi-vacant and lackluster.</p>
<p>Over on OaklandLocal, I just published a story where I interviewed the entrepreneurial co-owners of a new restaurant opening just around the corner from me.</p>
<p><strong>See: <a href="http://oaklandlocal.com/article/homeroom-opens-next-week-could-mac-cheese-revitalize-40th-st">Homeroom opens next week: Could mac &amp; cheese revitalize 40th St.?</a></strong></p>
<p>That interview shed some interesting light on the local situation for small businesses, and which opportunities might lie almost literally in my backyard. I&#8217;ll have to watch this more closely.</p>
<p>And in the meantime, mac &amp; cheese&#8230; nomnomnom&#8230;</p>
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		<title>How local businesses can collaborate via social media</title>
		<link>http://www.contentious.com/2011/01/31/how-local-businesses-can-collaborate-via-social-media/</link>
		<comments>http://www.contentious.com/2011/01/31/how-local-businesses-can-collaborate-via-social-media/#comments</comments>
		<pubDate>Mon, 31 Jan 2011 23:20:25 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[audio]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[collaboration]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=3473</guid>
		<description><![CDATA[I just listened to an interesting Gov 2.0 Radio podcast about how nightclubs along LA&#8217;s Sunset Strip have been using social media to collaborate for local business/community development. Pretty cool. ‘The Social Strip’ – Nic Adler on Social Media for Community Development]]></description>
			<content:encoded><![CDATA[<p>I just listened to an interesting Gov 2.0 Radio podcast about how nightclubs along LA&#8217;s Sunset Strip have been using social media to collaborate for local business/community development. Pretty cool.</p>
<p><a href="http://gov20radio.com/the-social-strip-nic-adler-on-social-media-for-community-development/"><strong>‘The Social Strip’ – Nic Adler on Social Media for Community Development</strong></a></p>
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		<title>Covering police accountability at Oakland Local</title>
		<link>http://www.contentious.com/2011/01/26/covering-police-accountability-at-oakland-local/</link>
		<comments>http://www.contentious.com/2011/01/26/covering-police-accountability-at-oakland-local/#comments</comments>
		<pubDate>Wed, 26 Jan 2011 23:52:47 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[accountability]]></category>
		<category><![CDATA[civic]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[government]]></category>
		<category><![CDATA[California]]></category>
		<category><![CDATA[Oakland]]></category>
		<category><![CDATA[police]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3448</guid>
		<description><![CDATA[Over at Oakland Local (a community news and views site I cofounded), I&#8217;m working with reporter Eric K. Arnold to cover police accountability &#8212; an important and touch topic in this town. We&#8217;re approaching this from the perspective of empowering Oaklanders to be able to wield influence on how police operate in their neighborhoods. There&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>Over at <a href="http://oaklandlocal.com">Oakland Local</a> (a community news and views site I cofounded), I&#8217;m working with reporter Eric K. Arnold to cover police accountability &#8212; an important and touch topic in this town.</p>
<p>We&#8217;re approaching this from the perspective of empowering Oaklanders to be able to wield influence on how police operate in their neighborhoods. There&#8217;s been a lot of friction and violence, and community members have often felt powerless on this front.</p>
<p>So here&#8217;s what I&#8217;ve written so far on this topic:</p>
<ul>
<li><a href="http://oaklandlocal.com/article/police-misconduct-oakland-how-file-complaint">Police misconduct in Oakland? How to file a complaint</a> (includes embedded forms, which can be a bit hard to find on the City&#8217;s site)</li>
<li>
<li> <a href="http://oaklandlocal.com/article/experts-community-discuss-how-combat-race-bias-oakland-policing-analysis">Experts, community discuss how to combat race bias in Oakland policing</a></li>
</li>
</ul>
<p>Also, today Eric Arnold published an excellent overview of what Oakland&#8217;s Citizens Police Review Board is and how it works:</p>
<ul>
<li>
<li><a href="http://oaklandlocal.com/article/inside-police-accountability-interview-patrick-caceres-cprb">Inside police accountability: An interview with Oakland CPRB Acting Manager Patrick Caceres</a></li>
</li>
</ul>
<p>Much more to come on this front. Stay tuned!</p>
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		<title>The unwieldy iPad: It just doesn&#8217;t fit in my life, either</title>
		<link>http://www.contentious.com/2011/01/25/the-unwieldy-ipad-it-just-doesnt-fit-in-my-life-either/</link>
		<comments>http://www.contentious.com/2011/01/25/the-unwieldy-ipad-it-just-doesnt-fit-in-my-life-either/#comments</comments>
		<pubDate>Tue, 25 Jan 2011 16:02:53 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[community]]></category>
		<category><![CDATA[Conversations]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[comments]]></category>
		<category><![CDATA[Galaxy tab]]></category>
		<category><![CDATA[IPad]]></category>
		<category><![CDATA[opinion]]></category>

		<guid isPermaLink="false">http://www.contentious.com/?p=3427</guid>
		<description><![CDATA[Earlier this week on GigaOm, Kevin C. Tofel voiced a conclusion I reached last year, after I tried out an iPad for a month: Tablets are definitely not one-size-fits-all. I, too, expect my mobile devices to be truly mobile by being easily portable &#8212; and the size and weight of the iPad doesn&#8217;t work for [...]]]></description>
			<content:encoded><![CDATA[<p>Earlier this week on GigaOm, Kevin C. Tofel voiced a conclusion I reached last year, after I tried out an iPad for a month: Tablets are definitely not one-size-fits-all. I, too, expect my mobile devices to be truly mobile by being easily portable &#8212; and the size and weight of the iPad doesn&#8217;t work for me.</p>
<blockquote><p><strong>THE BEST TABLET IS THE ONE YOU HAVE WITH YOU</strong></p>
<p>The Tab is roughly the same size as, but thicker than Amazon’s Kindle, which ironically I sold when I got my iPad. Prior to iPad ownership, my Kindle would go everywhere with me because of its small size, light weight, stellar battery life and integrated connectivity. And I do mean everywhere: the device would fit in my jacket pocket or could be thrown — figuratively, not literally — in the car or in a gear bag. The Galaxy Tab offers me that same level of portability, while the iPad doesn’t.</p>
<p><strong>Read: <a href="http://gigaom.com/mobile/why-i-just-dumped-the-ipad-hint-size-matters/">Why I Just Dumped the iPad (Hint: Size Matters)</a></strong></p></blockquote>
<p>&#8230;What&#8217;s intriguing for me, since I blog for CNN Tech, is the overall civility and engagement expressed in the comments here. Yes, there are a few fanboys and flamers, but generally it&#8217;s pretty civil &#8212; and Tofel is participating constructively.</p>
<p>Meanwhile, on CNN, I&#8217;m sure that a post which critiqued such a popular product would have generated an immediate torrent of vicious personal slurs &#8212; toward the author, and toward other commenters. And if the author was female, the sexual innuendo and sexist comments would be out in force.</p>
<p>I&#8217;m not knocking CNN Tech. I&#8217;m just saying it&#8217;s interesting to see the cultural difference from one venue to another.</p>
<p><em>Hat tip to <a href="http://www.yelvington.com/">Steve Yelvington</a> for pointing to the GigaOm article.</em></p>
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		<title>It&#8217;s 2010: Where are you writing and reading?</title>
		<link>http://www.contentious.com/2010/01/02/its-2010-where-are-you-writing-and-reading/</link>
		<comments>http://www.contentious.com/2010/01/02/its-2010-where-are-you-writing-and-reading/#comments</comments>
		<pubDate>Sat, 02 Jan 2010 23:13:40 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
				<category><![CDATA[Amy's Adventures]]></category>
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		<category><![CDATA[emotions]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[friends]]></category>
		<category><![CDATA[mainstream media]]></category>
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		<category><![CDATA[Add new tag]]></category>
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		<guid isPermaLink="false">http://www.contentious.com/?p=3064</guid>
		<description><![CDATA[Over the past few years, I&#8217;ve noticed my personal patterns of writing and reading have changed significantly. Some of this has been in response to the changing technology of communication &#8212; the rise of social media, in particular. But some of it has also been about where I am in my life and my work. [...]]]></description>
			<content:encoded><![CDATA[<p>Over the past few years, I&#8217;ve noticed my personal patterns of writing and reading have changed significantly. Some of this has been in response to the changing technology of communication &#8212; the rise of social media, in particular. But some of it has also been about where I am in my life and my work.</p>
<p>Here&#8217;s a quick rundown of my own changes, and contributing reasons for them. I&#8217;d be curious to hear about other people&#8217;s personal media evolutions, too. Please share your own experiences in the comments below&#8230;</p>
<p><span id="more-3064"></span></p>
<p><span style="color: #ff0000;"><strong>1. More conversation and annotation, less exposition.</strong></span></p>
<p>I&#8217;m an avid user of two social media channels: <a href="http://twitter.com/agahran">Twitter</a> and <a href="http://delicious.com/agahran">Delicious</a>. Through these, I&#8217;ve gotten used to quickly stating what really needs to be shared or communicated. Most of the points I want or need to make don&#8217;t require exposition. Generally just a brief statement, or a link with context, will suffice. This is why the vast majority of my posts to this blog have been syndicated from links I&#8217;m saving and annotating in Delicious.</p>
<p>Personally, I think this is a gain, not a loss. For most things, I prefer more efficient communication. It allows me to cover more ground &#8212; and to learn more.</p>
<p><em>What&#8217;s lost?</em> Not eloquence, since I was never very eloquent. However, continuity and context can suffer. Often it can be difficult for others (or for me) to follow my trail of breadcrumbs, to connect all the dots in order to see a larger picture. Yes, I still want a &#8220;<a href="http://www.contentious.com/2007/07/30/i-want-one-place-for-all-my-content-pipe-dream/">me collector</a>&#8220;.</p>
<p><span style="color: #ff0000;"><strong>2. More text, less voice.</strong></span></p>
<p>I&#8217;ve never been much for talking on the telephone. I even squirm at face-to-face conversations that go on for more than about 20-30 minutes at a stretch.</p>
<p>Instant messaging suits me much better. It&#8217;s a key way that I keep in touch with the people who matter most in my life. Every day I text-chat with my current and former intimate partners, close friends, colleagues, and more casual friends. I&#8217;ve been able to connect with these people more substantially and meaningfully through instant messaging than by relying primarily on phone or voice.</p>
<p>I like the pace of IM conversations. They&#8217;re either very fast and functional (&#8220;Got a quick question for ya&#8230;&#8221;) or they ebb and flow over an hour or more. Depending on the conversation or person involved, I don&#8217;t like to feel the constant pressure to respond immediately that exists in phone or face-to-face conversations. In IM chats, pauses generally aren&#8217;t awkward, so conversation feels less forced. Even better, my attention is free to wander, as it is prone to do, without me seeming rude or uncaring.</p>
<p><em>What&#8217;s lost?</em> I still see local friends face-to-face quite often, so I don&#8217;t feel I&#8217;m lacking conversation there. But I do make less effort than I probably should to reach out by phone to people who are important to me but who don&#8217;t use IM. So there is some relationship impact there. I do tend to prioritize people who are available via my preferred communication channels.</p>
<p><span style="color: #ff0000;"><strong>3. News: Listening up, reading down</strong></span></p>
<p>It&#8217;s been many years since I read much news in print. But in the last couple of years I&#8217;ve found myself relying almost entirely on audio news podcasts for my daily fix of what&#8217;s happening. I prefer to listen to news while doing things: making breakfast, cleaning up, working out, running errands, strolling the neighborhood, etc. I don&#8217;t just sit there and listen to news, and I almost never watch video news podcasts. When I have to sit there for news, whether for reading or watching, I get antsy.</p>
<p>It&#8217;s not that I don&#8217;t read online news at all. Every day, I read a lot of online news &#8212; but rarely any more than headlines and the first few paragraphs of most online news stories. I&#8217;m one of those people who&#8217;s more  likely to glance at the headlines and summaries on Google News (especially on my phone) a few times a day, and to maybe click through to a couple of stories.</p>
<p>There are exceptions: When an article is highly recommended by a friend or colleague, or when it&#8217;s extremely relevant to my specific circumstances or interests, I&#8217;m likely to read it through to the end. Quite often, for online news I really want to read, I&#8217;ll use <a href="http://www.contentious.com/2009/03/21/instapaper-because-the-device-shouldnt-matter/">Instapaper</a> to transfer the content of that web page to my Kindle. I&#8217;m not crazy about reading long-format content in my web browser. I prefer an e-book reader. Both the Kindle device and the Kindle iPhone app offer me a great e-reader experience.</p>
<p>What&#8217;s especially interesting to me is that through audio news podcasts I feel a very strong loyalty to several mainstream and niche news brands (NPR, Slashdot Review, etc.). However, when reading online news via a web browser, I feel almost no brand loyalty. I have a strong preference for news aggregators over news sites. It&#8217;s very rare that I visit the home page of a news site.</p>
<p><em>What&#8217;s lost?</em> For me, nothing. Do habits like mine hurt the news biz? I don&#8217;t think so &#8212; especially since it&#8217;s the only way I feel any loyalty for specific news brands these days.</p>
<p><span style="color: #ff0000;"><strong>4. Journaling: Sharp increase</strong></span></p>
<p>2009 was an emotionally wrenching year for me. I sold my house, ended my marriage, transitioned to a very positive post-marriage relationship with my former spouse, moved from Boulder to Oakland, left my cats behind for now, downsized my possessions to fit into a single room, got knee surgery, dealt with knee surgery rehab, traveled a lot, had a very short and unhappy relationship with an unsuitable partner, began a much more rewarding and happy relationship with a very suitable partner, watched my cousin die from afar, and some other stuff&#8230;</p>
<p>Most of this I would never blog about. Some of it I wouldn&#8217;t tweet about, either. But I do write about it all, in my paper journal.</p>
<p>Yes, when it comes to working through difficult emotional stuff, journaling tends to work best for me. And this year I filled up three of them. That&#8217;s a lot for me. There have been times in my life when I didn&#8217;t journal much at all. For the past couple of years I&#8217;ve been journaling a lot, and it keeps me sane.</p>
<p>I like doing some writing that is only for me. And I like doing it by hand. I like the feel of a fine-point felt-tip pen on the creamy paper of a Moleskine journal. It feels deeply personal and intimate. I think better about how I feel when I journal. I understand myself and my life better. I forgive myself more, I allow myself more. I don&#8217;t worry about covering all bases or responding to critics. And right now, I need all of that.</p>
<p><span style="color: #ff0000;"><strong>5. Twitter as antidepressant</strong></span></p>
<p>I&#8217;ve noticed that when I&#8217;m feeling low energy or in a down mood, spending a few minutes scanning Twitter tends to engage and energize me. I follow a lot of very interesting people and organizations on Twitter. Any time I dip my toes into that Twitter stream I always find something interesting, amusing, heartfelt, friendly, or useful.</p>
<p>&#8230;Yes, there&#8217;s some drivel and occasional nastiness. But I tend to unfollow people who get boring or mean there. So I&#8217;ve got a pretty high-quality Twitter stream.</p>
<p>I like that Twitter takes so little effort to read. (Similarly, I dislike Facebook because its interface is so chaotic.) I feel no pressure or desire to &#8220;catch up,&#8221; for me Twitter is all about right now. If I&#8217;m feeling lonely or bored or isolated, it&#8217;s an easy way to reach out to people I know. I respond often to other&#8217;s tweets, both publicly and by private direct message.</p>
<p>In a year of so much personal upheaval, having an instantly available ambient sense of my friends around me, and what they&#8217;re into, has helped keep me functional, balanced, and happier than I would have been otherwise.</p>
<p><em>The downside? </em>Yes, sometimes Twitter can be too distracting. When I was having some especially hard times in my life earlier this year, I definitely used Twitter to procrastinate and distract myself. But that seems, for me, to be more a function of how I&#8217;m doing, rather than anything inherent to Twitter.</p>
<p><strong>&#8230;Anyway,</strong> those are the changes I&#8217;ve notices in my own reading/writing patterns. What about you? Please comment below.</p>
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		<title>Facebook fan page hack: How to publish multiple feeds to your fan page wall</title>
		<link>http://www.contentious.com/2009/12/23/facebook-fan-page-hack-how-to-publish-multiple-feeds-to-your-fan-page-wall/</link>
		<comments>http://www.contentious.com/2009/12/23/facebook-fan-page-hack-how-to-publish-multiple-feeds-to-your-fan-page-wall/#comments</comments>
		<pubDate>Thu, 24 Dec 2009 01:04:27 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=3057</guid>
		<description><![CDATA[I recently created a Facebook fan page for the RJI Collaboratory &#8212; a community of journalists, developers, and others who are building the future of local and niche news, supported by the Reynolds Journalism Institute. Yes, the Collaboratory has a Ning community site. However, it&#8217;s always easier to engage people when you go where they [...]]]></description>
			<content:encoded><![CDATA[<p>I recently created a <a href="http://facebook.com/rjicollaboratory">Facebook fan page for the RJI Collaboratory</a> &#8212; a community of journalists, developers, and others who are building the future of local and niche news, supported by the <a href="http://rji.missouri.edu/">Reynolds Journalism Institute</a>.</p>
<p>Yes, the <a href="http://www.rjicollaboratory.org">Collaboratory has a Ning community site</a>. However, it&#8217;s always easier to engage people when you go where they are, rather than demanding they come to your site just to talk and share. Hence the fan page &#8212; so we can bring the activity of the Collaboratory to our members who spend more time on Facebook than on the Collaboratory site.</p>
<p>I still hate Facebook, but since it&#8217;s so damn popular I have no choice but to use it, especially to connect with various communities. One of the many things that annoy me about Facebook is how difficult they make it to import content from several different feeds onto a fan page&#8217;s comment wall.</p>
<p>I&#8217;m by no means a Facebook expert, but I just hacked a solution to that particular problem, and thought I&#8217;d share it&#8230;</p>
<p><span id="more-3057"></span><strong>WHAT I WANTED TO INTEGRATE:</strong></p>
<p>Besides Facebook, the RJI Collaboratory has several online presences:</p>
<ul>
<li><a href="http://www.rjicollaboratory.org">Ning community</a></li>
<li><a href="http://twitter.com/RJIcollab">Twitter feed</a></li>
<li><a href="http://delicious.com/network/rjicollab/rjicollab">Delicious network</a></li>
</ul>
<p>I wanted items from <em>all</em> of these to be published to the wall of our Facebook fan page, so that our &#8220;fans&#8221; and others would see them in their Facebook news feed.</p>
<p>You can import a feed so that its items appear as &#8220;notes&#8221; on your fan page, which in turn get published to your fan page&#8217;s comment wall (<a href="http://www.jeanobrien.com/2009/06/11/how-to-import-a-blog-into-a-facebook-fan-page/">Jean O&#8217;Brien explains how</a>). However, Facebook only lets you import ONE feed &#8212; not several. And each of the Collaboratory&#8217;s online presences has its own feed.</p>
<p><strong>MY SOLUTION: </strong></p>
<p>I used the free service <a href="http://xfruits.com">Xfruits</a> to combine our Ning, Delicious, and Twitter feeds into a single feed: <a href="http://xfruits.com/agahran/rjicollab/">RJIcollab Aggregator</a>.</p>
<p>Then I imported that aggregated feed into our fan page, using O&#8217;Brien&#8217;s process.</p>
<p><strong>It seems to be working. </strong>Items from Ning, Delicious, and Twitter are all getting posted to our comment wall. <a href="http://facebook.com/rjicollaboratory">Check it out</a>.</p>
<p>&#8230;One side benefit of this is that <strong>Facebook makes it much easier than Ning to have conversations about specific content items.</strong> For instance, on the home page of the Collaboratory on Ning, we have a box that displays the latest links from our Delicious network. However, Ning offers no way for members to post comments about that content.</p>
<p>In Ning communities, you can only have public discussions through comments to blog posts (and Ning doesn&#8217;t let you import feeds as blog posts), or in forum threads (which just gets to be a mess and isn&#8217;t very findable).</p>
<p>Our hope is that our Facebook fan page will be a useful (and perhaps easier-to-use) complement to our Ning community, as well as a venue for broader distribution and discussion of the Collaboratory.</p>
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		<title>Making Twitter Lists more useful with filtering</title>
		<link>http://www.contentious.com/2009/10/29/making-twitter-lists-more-useful-with-filtering/</link>
		<comments>http://www.contentious.com/2009/10/29/making-twitter-lists-more-useful-with-filtering/#comments</comments>
		<pubDate>Thu, 29 Oct 2009 18:59:39 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2942</guid>
		<description><![CDATA[Choose Sometimes you don&#8217;t want EVERYTHING, just what you want. (Image by ervega via Flickr) Today Twitter has begin a broad rollout of a new feature, Twitter Lists. The feature had been available only to a select group of beta users, but product manager Nick Kallen tweeted yesterday, &#8220;Currently, 25% of all users have Lists.&#8221; [...]]]></description>
			<content:encoded><![CDATA[<div class="zemanta-img" style="margin: 1em; display: block;">
<div>
<dl class="wp-caption alignright" style="width: 165px;">
<dt class="wp-caption-dt"><div class="img " style="width:155px;">
	<a href="http://www.flickr.com/photos/7331487@N05/3662623495"><img src="http://farm3.static.flickr.com/2461/3662623495_1ef9d06e2b_m.jpg" alt="Choose" width="155" height="240" /></a>
	<div>Choose</div>
</div></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;"><span style="color: #800000;"><em><strong>Sometimes you don&#8217;t want EVERYTHING, just what you want. (Image by <a href="http://www.flickr.com/photos/7331487@N05/3662623495">ervega</a> via Flickr)</strong></em></span></dd>
</dl>
</div>
</div>
<p>Today Twitter has begin a broad rollout of a new feature, <a href="http://blog.twitter.com/2009/09/soon-to-launch-lists.html">Twitter Lists</a>. The feature had been available only to a select group of beta users, but product manager <a href="http://twitter.com/nk/status/5237003757">Nick Kallen tweeted yesterday,</a> &#8220;<span id="ptFirstEntry" title="processed">Currently, 25% of all users have Lists.&#8221; I don&#8217;t have access to Lists yet, but I expect it&#8217;s coming soon.</span></p>
<p>The point of Twitter lists is <strong>relevant discovery</strong>: It&#8217;s an easy way to find and follow Twitter users you might not otherwise know about, but would be interested in. However, you might not be interested in everything (or even most things) a given Twitter user in a list has to say. This is more likely if you&#8217;re more interest in topics than people. In this case, Twitter lists might deliver more noise than signal.</p>
<p>But I think if you use a good tool like <a href="http://tweetdeck">Tweetdeck</a> for accessing Twitter (rather than just the Twitter site, which has always sucked for usability), you can combine Twitter Lists with filtering to end up with something very useful indeed, especially for staying abreast of news or topics&#8230;<span id="more-2942"></span></p>
<p>As far as I understand it, Twitter Lists are defined groups of Twitter accounts. If you follow a list, you automatically follow all the accounts in that list. Kallen described it this way: &#8220;For example, you could create a list of the funniest Twitter accounts of all time, athletes, local businesses, friends, or any compilation that makes sense.&#8221;</p>
<p>&#8230;Well, that kind of list would be useful in some cases, but in many others I think it may not be what Twitter users or others are looking for. That&#8217;s because <strong>people don&#8217;t have one-track minds</strong>.</p>
<p>People who use Twitter most effectively tend to post about a lot of different topics that interest or affect them. Generally, Twitter accounts that only post about one topic tend to be more about publication than conversation, and that gets boring in social media.</p>
<p>For instance, many journalists <a href="http://twitter.com/agahran">follow me on Twitter</a> because I have a lot to say about <a href="http://search.twitter.com/search?q=&amp;ands=&amp;phrase=&amp;ors=journalism+journalist+journo+news+media&amp;nots=&amp;tag=&amp;lang=all&amp;from=agahran&amp;to=&amp;ref=&amp;near=&amp;within=15&amp;units=mi&amp;since=&amp;until=&amp;rpp=15">journalism</a>. But I also tweet about my former abode <a href="http://search.twitter.com/search?q=&amp;ands=boulder&amp;phrase=&amp;ors=&amp;nots=&amp;tag=&amp;lang=all&amp;from=agahran&amp;to=&amp;ref=&amp;near=&amp;within=15&amp;units=mi&amp;since=&amp;until=&amp;rpp=15">Boulder</a>, and my new town <a href="http://search.twitter.com/search?q=&amp;ands=&amp;phrase=&amp;ors=oakland+oaklandlocal&amp;nots=&amp;tag=&amp;lang=all&amp;from=agahran&amp;to=&amp;ref=&amp;near=&amp;within=15&amp;units=mi&amp;since=&amp;until=&amp;rpp=15">Oakland</a>. And I occasionally mention other topics I love, like <a href="http://search.twitter.com/search?q=+zombie+OR+zombies+from%3Aagahran">zombies</a>, <a href="http://search.twitter.com/search?q=+polyamory+OR+poly+from%3Aagahran">polyamory</a>, my <a href="http://twitter.com/#search?q=%23kneesurgerysucks">recent experience with knee surgery</a>. Plus I cover live events via Twitter, too.</p>
<p>&#8230;Yeah, I tweet a lot. And not everyone who follows me is interested in everything I talk about. That&#8217;s fine for some folks, and not for others. And that&#8217;s pretty typical.</p>
<p>Someone who&#8217;s interested in zombies might decided to create a Twitter List of people who tweet about zombies. Right now, near Halloween, that would probably be a long list indeed. And I&#8217;d bet that most of those zombie tweeters would also be tweeting about a lot of other stuff.</p>
<p>So if you&#8217;re only interested in tweets about zombies, then the smart thing to do would be:</p>
<ul>
<li><a href="http://www.tweetdeck.com/beta/features/create-groups-and-stay-organised/index.html">Designate a group in Tweetdeck</a> based on the zombie Twitter List <em>(see the problem with this, below)</em></li>
<li>Display tweets from that group in a column.</li>
<li>Use Tweetdeck&#8217;s filter function on that column to display only tweets from that group that include &#8220;zombie&#8221; or &#8220;zombies.&#8221;</li>
</ul>
<p>That way, you&#8217;d only see relevant tweets from the selected list of Twitter users.</p>
<p><span style="color: #ff0000;"><strong>LIST + FILTERING TO THWART TWEETSPAM &amp; HASHTAG HIJACKING</strong></span></p>
<p>Sticking with this example: If you use my strategy, you&#8217;d be viewing zombie tweets only from a selected group of users (and not from anyone who uses that keyword). Thus you&#8217;d avoid the growing problem of <strong>keyword tweetspam</strong> &#8212; when spammers post spam tweets that include keywords which anyone would see in a Twitter search. That gets really annoying, especially for trending topics and other popular search terms or hashtags.</p>
<p>In fact, the Twitter user convention of <a href="http://www.contentious.com/2008/11/20/how-to-start-a-twitter-event-hashtag/">hashtags</a> arose in part as a way to curate the quality of tweets about a topic. Twitter users who use hashtags when discussing topics or events generally tend to be especially dedicated to the topic or community &#8212; and often just better (or at least more experienced) at using Twitter.</p>
<p>The problem is, <em>anyone</em> can include a hashtag in a tweet. Which is why spammers start bombarding hashtags that get popular.</p>
<p>Also, hashtags can be &#8220;hijacked&#8221; by people who wish to disrupt ongoing discussion or coverage of a topic or event. For instance, often hashtags related to healthcare reform or climate change get heavily used by people who oppose action on both those topics. They&#8217;ll post rude or otherwise disruptive tweets that include the hashtag in order to make it difficult or unpleasant for people trying to have a civil ongoing discussion.</p>
<p>However, if you&#8217;re starting from a defined Twitter List and then filtering by keyword or hashtag, you&#8217;d never see spammy or disruptive tweets.</p>
<p><strong>Keeping up with changing lists? </strong>I don&#8217;t know yet whether additions and deletions made to a Twitter List after you follow that list are automatically reflected in your own Twitter friends list (the people you follow). That kind of updating could be useful to keep up with a shifting array of recommendations or players. However, it could also be abused by spammers or other nefarious characters. I&#8217;ll experiment with that and report back later.</p>
<p><span style="color: #ff0000;"><strong>PROBLEM: MY BRILLIANT IDEA DOESN&#8217;T REALLY WORK YET (EASILY)</strong></span></p>
<p><span style="color: #ff0000;"><strong><span style="color: #000000;">Combining Twitter Lists with keyword filtering would be great, IF:</span> </strong></span>Tweetdeck or other sophisticated Twitter tools (Like Seesmic Desktop and Hootsuite) allowed you to automatically import a Twitter List as a group. As far as I can tell, they don&#8217;t do that yet.</p>
<p>So this brilliant idea of mine doesn&#8217;t really work well yet. Because you&#8217;d have to follow a Twitter List and then manually select those Twitter friends to <a href="http://support.tweetdeck.com/forums/63876/entries/56835">create a Tweetdeck group</a>. And then you&#8217;d have to apply your term-based filtering to the column for that group.</p>
<p>I just checked out help files for Tweetdeck, Seesmic Desktop, and HootSuite. So far none of them allow you to import a Twitter List as a group. I&#8217;d expect, they&#8217;ll add that automatic feature soon (nudge nudge), because Twitter Lists are likely to be popular &#8212; and maybe even supported directly via the Twitter API.</p>
<p>In the meantime, keep my filtering strategy in mind. It&#8217;ll work &#8212; it&#8217;s just clunky.</p>
<p><strong>ALSO: If you create Twitter lists:</strong> Suggest filtering terms (formatted as a boolean &#8220;OR&#8221; search query). This will make it easy and fast for your List subscribers to filter for exactly what you intend your list to focus on.</p>
<p>&#8230;What do you think of my strategy? Any corrections, suggestions, or updates? Please comment below.</p>
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		<title>Experiment: Great Live Event Coverage for Hire. What do you think?</title>
		<link>http://www.contentious.com/2009/10/14/experiment-great-live-event-coverage-for-hire-what-do-you-think/</link>
		<comments>http://www.contentious.com/2009/10/14/experiment-great-live-event-coverage-for-hire-what-do-you-think/#comments</comments>
		<pubDate>Wed, 14 Oct 2009 15:03:08 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2899</guid>
		<description><![CDATA[As I mentioned in my previous post, today I&#8217;m liveblogging and tweeting a daylong Las Vegas event by Metzger Associates: Social Media for Executives. It&#8217;s a small event for a select group of executives representing several types of companies. I&#8217;m doing this as a pilot test for a new professional service I&#8217;d like to start [...]]]></description>
			<content:encoded><![CDATA[<p>As I mentioned in <a href="http://www.contentious.com/2009/10/14/social-media-for-executives-live-coverage-today/">my previous post</a>, today I&#8217;m liveblogging and tweeting a daylong Las Vegas event by Metzger Associates: <a href="http://www.executivesocialmediabriefing.com/">Social Media for Executives</a>. It&#8217;s a small event for a select group of executives representing several types of companies.</p>
<p>I&#8217;m doing this as a pilot test for a new professional service I&#8217;d like to start offering: <strong>Great live event coverage.</strong></p>
<p>In my experience, most online event coverage isn&#8217;t so great. A few folks will be tweeting or blogging in several places, some hashtags will be used, but it&#8217;s all rather confusing and inconsistent to follow. Also, a lot of people tend to tweet items like <em>&#8220;Jane Doe is speaking at this session now.&#8221; </em>Uh-huh&#8230;  AND&#8230;.?</p>
<p>Liveblogging/tweeting has turned out to be a real strength of mine &#8212; I&#8217;m good at it, and I enjoy it. I&#8217;ve also had the good fortune to collect a <a href="http://twitter.com/agahran/followers">sizable Twitter following</a> among folks whose interests in media, business, and other fields overlap with mine &#8212; and who enjoy my particular blend of reporting, analysis, and attitude. (Or at least I guess they do, because every time I do live event coverage my Twitter posse swells noticeably and those folks tend to stick around afterward.)</p>
<p>I do a lot of live event coverage via Twitter and CoverItLive. For instance, earlier this month for my client the Reynolds Journalism Institute I liveblogged/tweeted J-Lab&#8217;s <a href="http://www.rjicollaboratory.org/profiles/blogs/fund-my-media-startup-index-to">Fund My Media Startup</a> workshop at the 2009 Online News Association conference.</p>
<p>So, being a longtime entrepreneur always on the lookout for new opportunities, I&#8217;m looking for ways to offer live event coverage as a service for my clients. Today&#8217;s event is an experiment on this front.</p>
<p>I want to figure out how this service could work in a way that would appeal to my Twitter posse, maintain my integrity and independence, and provide value to clients who&#8217;d pay for it.</p>
<p>Here are some of the issues I&#8217;m wrestling with, that I&#8217;d welcome your thoughts on&#8230;</p>
<p><span id="more-2899"></span></p>
<p><span style="color: #ff0000;"><strong>QUALITY AND RELEVANCE</strong></span></p>
<p>I wouldn&#8217;t accept just any live-coverage gig. It has to be a good fit for my interests, and those of my Twitter followers. So I&#8217;d be concentrating on events in areas such as:</p>
<ul>
<li>Media and journalism</li>
<li>Energy</li>
<li>Environment</li>
<li>Government transparency and civic engagement/action</li>
<li>Key media technologies (mobile, mapping, databases, collaboration, etc.)</li>
<li>Social trends/dynamics (including race, gender, sexuality)</li>
<li>Offbeat entertainment (science fiction, indy arts &amp; music, strange festivals, zombies, etc.)</li>
</ul>
<p><span style="color: #ff0000;"><strong>INDEPENDENCE</strong></span></p>
<p>I&#8217;m a lousy lapdog. I don&#8217;t generally go out of my way to be rude or snarky &#8212; especially when someone has invited me to their event and given me a platform. But I do have attitude, a sense of humor, and I say what I think. I must always feel free in my event coverage to disagree, question, criticize, or challenge.</p>
<p>The people who hire me to cover their events need to understand that at some point I <em>will</em> say something they won&#8217;t be 100% comfortable with. I am not their mouthpiece. I am providing a service of visibility and engagement. That&#8217;s always going to be a bit uncomfortable. In fact, that&#8217;s the point.</p>
<p>So, hiring me is not like hiring a PR agency to make you look good. It&#8217;s more like issuing a press pass &#8212; but knowing that there will be consistent coverage throughout the event. I&#8217;ll also work to make sure the online audience gets represented in the live event, by posing questions and comments on their behalf.</p>
<p><span style="color: #ff0000;"><strong>TRANSPARENCY</strong></span></p>
<p>Here&#8217;s the background on today&#8217;s gig, so you know what the terms of this coverage are.</p>
<p><strong>Doyle Albee</strong>, president of Metzger Associates (a PR/communications firm based in Boulder, CO) has hired me to cover this event. I chose to do this because:</p>
<ol>
<li>Doyle is a cool guy and a friend of mine from Boulder. He appreciates my perspective, even though we regularly disagree. He likes how I cover events and wants me to just do what I do &#8212; which includes allowing me to question or critize what happens at the event, if I see fit to do so.</li>
<li><a href="http://intuitive.com"><strong>Dave Taylor</strong></a>, another longtime Boulder friend of mine, is co-leading the event. Doyle and Dave are both great presenters, and I learn much from observing them.</li>
<li>The <a href="http://www.executivesocialmediabriefing.com/the-presenters/">lineup of speakers</a> looks pretty good.</li>
<li>This isn&#8217;t a mob scene. While I like covering events, major mob scenes like South by Southwest tend to put me on sensory/info overload pretty quickly, and leave me quaking in a fetal position. I prefer covering events for small-to-medium groups where I can get a real sense of what participants think, how peoples&#8217; thinking evolves, and which takeaways are most meaningful.</li>
<li>It&#8217;s not summertime. Vegas summers slay me. Today is a pleasant, cool early autumn day, more my style.</li>
</ol>
<p><strong>Full disclosure:</strong> Metzger has paid my expenses and waived my fee to participate in this event. I did not ask for a fee for this coverage since I&#8217;m fine-tuning this service offer. However, for future live event coverage with this or other clients I <em>will</em> get paid a professional rate for the service.</p>
<p>I decided to not ask for a fee for this event because I want to engage my Twitter posse in a discussion about how I can do event coverage as a professional (fee-based) service in a way that works well for my Twitter followers. That is, I didn&#8217;t want to start selling this service before talking to my tweeps about how I can make this work for them.</p>
<p><a href="http://www.metzger.com/execsocmed2009.html">My liveblog is appearing on Metzger&#8217;s site</a>, and I&#8217;ll be cross-tweeting to Metzger&#8217;s own Twitter account. So while I might occasionally have something to critize, since they&#8217;re opening up their platforms for me to use I&#8217;ll be civil. Unless something truly egregious happens &#8212; and in that case, I&#8217;ll still be civil, but I&#8217;ll say what I mean.</p>
<p>Anyway, that&#8217;s the general plan. What are your thoughts, opinions, questions, criticisms? Please comment below, or tweet me <a href="http://twitter.com/agahran">@agahran</a>, or <a href="mailto:amy@gahran.com">e-mail me</a>.</p>
<p>Again, this is an experiment. I&#8217;m not expecting everyone to be happy, or everything to run smoothly. But I do expect to learn a lot. Let me know what you think.</p>
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		<title>What are my Twitter followers into?</title>
		<link>http://www.contentious.com/2009/07/19/what-are-my-twitter-followers-into/</link>
		<comments>http://www.contentious.com/2009/07/19/what-are-my-twitter-followers-into/#comments</comments>
		<pubDate>Sun, 19 Jul 2009 22:55:31 +0000</pubDate>
		<dc:creator>Amy Gahran</dc:creator>
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		<guid isPermaLink="false">http://www.contentious.com/?p=2723</guid>
		<description><![CDATA[What my Twitter followers are into, according to TwitterSheep.]]></description>
			<content:encoded><![CDATA[<p>What my Twitter followers are into, according to <a href="http://twittersheep.com/results.php?u=agahran">TwitterSheep</a>.</p>
<p style="text-align: center;"><a href="http://twittersheep.com/results.php?u=agahran"><img src='http://img.skitch.com/20090719-egfygen12cwxdmny6b4bwaw7ae.jpg' alt='Tag cloud based on bios of my followers on Twitter.' /></a></p>
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