headermask image

header image

category archive listing Category Archives: business

TechStars Investor Day and other good stuff today

This morning I had the privilege of attending some of the morning presentations from this year’s crop of TechStars startup companies in an event called “Investor Day,” held at the Boulder Theater.  TechStars is a Boulder, CO-based program that provides seed capital and mentorship for tech startups. SocialThing (which just got bought by AOL) and [...]

Apple to Fix 3G iPhone, Supposedly in October

AT&T just call to tell me that in October, Apple is supposed to upgrade the 3G iPhone for free to solve this problem, which I’ve been experiencing:
Businessweek writes:
“Complaints over dropped calls and choppy Web connections on Apple’s iPhone 3G have sparked a wave of debate in the blogosphere over the root cause of the problems. [...]

New iPhone users: Get ready for a shocking first AT&T bill

Last night I got a great big surprise from AT&T in my e-mail: my first bill for service for my new 3G iPhone. I was told when I cought the phone that this would be around $70-75. Instead, the bill I received — for a phone I’ve had only 3 weeks — was a whopping [...]

Ethical Quandary: Assistant, Blogging, and Logins

I’m wondering how to handle a tricky aspect of working with an assistant.

Hi, all. Sorry I haven’t been blogging here much lately, but I’ve been slammed trying to keep my head above water with my client projects. I’m working on a strategy to lighten my stress level (and reduce the near-constant sensation of being pecked [...]

Poof! There went Nokia’s high-end US market…

Stories that Matter

Ooops, sorry, Nokia — was that YOUR market?

Nokia has been running a US TV commercial featuring the world’s most inept magician, to tout its high-end N95 8G phone. How appropriate — because today, Nokia’s high-end US market just went “Poof!”
Apple just announced its new 3G iPhone — and I think it’s most of [...]

3G iPhone Coming June 9 (Look Out, Nokia!)

Open Democracy, via Flickr (CC license)

Can Nokia move fast enough to keep competing with the iPhone in the US? Time’s running out!

I’ve been hearing the rumor, and Gizmodo claims it’s true: Apple is supposed to debut the next-generation iPhone on June 9, during the keynote address of its Worldwide Developers Conference. I would expect it [...]

Why I keep talking about Nokia’s US Service

Some people have asked why I keep talking — on this blog and elsewhere — about Nokia’s US service problems. This video explains my motives. In a nutshell, it’s because I want to keep options open for journalists. Tools like the Nokia N95 represent a way for journalists to make their own opportunities, regardless of [...]

Nokia Talks More (Much More) About US Service Problems

Nokia Conversations Blog

Nokia’s Conversation Blog has launched an extended discussion on its myriad US service problems.

I’m happy to report that there has been some progress (small, but real) from Nokia in terms of addressing it US service problems, which I’ve written about extensively.
First, here’s their most concrete step forward so far: Today, Nokia announced that [...]

David Cohn: Pushing journalism frontiers

At the NewsTools 2008 conference last week, I had a chance to sit down with one of the emerging luminaries of entrepreneurial, experimental journalism. David Cohn runs the BeatBlogging project for NewAssignment.net, and he also works with NewsTrust . Plus, he runs a great blog of his own and is a constant presence on [...]

Nokia USA promises changes, but still misses the point

Steve Jurvetson, via Flickr (CC license)

Venture capitalist Steve Jurvetson had some nice things to say about the Nokia N95 in March 2007. Wonder what he thinks of the US service and support?..

Looks like Nokia USA is making some initial moves toward improving how it serves the US market. So far, these seem focused strictly on [...]