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Survey: Online Professional/Personal Overlap

Lately I’ve been exploring the issue of what is and is not “appropriate” on a business site or blog – but only anecdotally. I decided to get a broader perspective on how others view this issue.

More about this survey (which is now closed…

(UPDATE Sept. 3, 2005: Here are the final survey results. I also published the write-in responses and my observations on the results.)

NOTE: THIS SURVEY IS NOW CLOSED. Thanks to the 176 people who participated.

All questions were optional.

THIS IS NOT SCIENTIFIC: If you write about this survey, please consider it informal. Respondents are an entirely self-selected group. That said, I’m hoping this might still shed some light on this issue and generate some useful discussion.

THE SURVEY RESULTS WILL BE COMPLETELY PUBLIC. If you choose to take this survey, expect that anything you include in your responses (include your identity, if provided) will be published. E-mail addresses are the only contributed info I will not publish.

If you wish to communicate something to me confidentially on this topic, please do so via e-mail.

PLEASE BE HONEST. This survey might make you uncomfortable because it treads on sensitive ground: aspects of society and social interaction which generally aren’t openly acknowledged or discussed. That might make you hesitate to be honest. But please be honest.

I’m deliberately trying to probe the hidden motives that led to the tradition of total separation of professional and personal information in the first place – and whether those concerns remain valid today, especially online. Also, I’m curious whether the traditional “Berlin Wall” between professional and personal information is absolute, or whether in reality it focuses on specific types of disclosures.

Respondent were free to remain anonymous. I hoped that allowed them to be completely honest – especially about uncomfortable questions.

EVERY ONE OF YOUR ANSWERS SHOULD SPEAK FOR ITSELF. I love SurveyMonkey, it’s a great tool. However, one shortcoming of using the free version is that I cannot view answers by respondent. Only aggregate reporting (total, and in list form)

That is, I can see that Jane Doe took this survey, as long as she chooses to identify herself in the final survey question. However, I cannot tell for certain how Jane responded to any of the other survey questions – I can only guess about that. For instance, if 55 people responded to, say, question 4, I can see the numerical breakdown of responses (including responses written into the “other” field), and how many people skipped that question – but I can’t specifically tie any of those responses or non-responses in that question to Jane.

Also, this means that if you decided to answer a question with “See my response to question 2,” I’ll have to guess about which response was yours. So for clarity, it’s best to answer each question independently of all your other responses.

UPDATE AUG. 11: I was just exploring Surveymonkey and discovered that they do allow me to view an individual respondent’s answers. So yes, I can see who wrote what, for the respondents who chose to leave identifying information.

FULL DISCLOSURE: My own opinion on this issue is that we’re all human, and it’s futile to try to ignore or disguise that fact – especially online. I also think that the “Berlin Wall” that’s become commonplace between our business and personal selves has reached a level of dissonance. It’s starting to do more harm than good – to business, society, and individuals. It also helps maintain the marginal status of various communities or minorities.

I’m not saying we should broadcast every aspect of our personal lives indiscriminately. However, I do think that individuals should be free to choose their own level of disclosure, and not have to encounter vast amounts of reflexive, automatic criticism or ostracism for it.

That is my personal view. I respect an am open to hearing other perspectives, even from people who vehemently disagree with me.

I realize that not everyone shares my views – and indeed I may represent a very small minority. This is exactly why I decided to offer this survey – and why I hope you’ll recommend it to your friends and colleagues. I’d really like to see a diversity of opinions. I’m open to what anyone has to say on this topic.

Thanks!

UPDATE 5pm MDT, Aug. 9, 2005: I just realized that I forgot to add the “disinterested” option to several questions. This was an error on my part. I’ve just corrected it – but I had to create a new version of the survey to do it. The content is identical except that the “disinterested” option is present in every question where it’s applicable.

Unfortunately this means that “disinterested” responses probably are under-reported in the first 30 responses, as well as any subsequent responses that come in to the original version of this survey. (I have to leave the original online, since other people are linking to it now, too.)

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14 Comments so far (Add 1 more)

  1. Great post Amy! Bravo. I’m currently putting an article together about some of these issues with reference to academic bloggers. The questions you ask here are so important and I hope that this becomes a central discussion in the blogosphere. For my part, I would like to know why we, as a society, hold artists and entertainers to a different standard where the open expression of “the personal” is concerned? I mean, we know who most celebrities are sleeping with, what drugs they’re taking and how much they spent on their homes but continue to see their movies and buy their albums. We know all kinds of things about the lives and ideas of artists but believe that their differences and “quirks” contribute to their work and sensibility - why don’t we assume this about business people? (i.e., that their personal complexity contributes to their professional abilities, etc) I’m very interested in this particular social double-standard because I feel that it illuminates A) that people are capable of performing high level work and leading a rich and colourful life, and B) that if society is willing to accept personal disclosures and information in one context (i.e, entertainment/arts) it can accept these things in other fields (i.e., business, academia, etc).

    1. Melanie McBride on August 15th, 2005 at 10:06 am
  2. A gift that keeps on giving
    My friend Amy Gahran is running a survey on her blog ” Contentious “, intended to establish her readership’s feelings about how much personal information it is appropriate to disclose in a business context.

    2. Multidimensional.Me on August 15th, 2005 at 2:53 am
  3. I think this needs some perspective. Whether I divulge my religious, political, sexual, ethnic, racial, etc. information is contingent on what my motives are, and what benefit this will provide to readers.

    Just to say “It’s okay, be transparent, tear down the privacy wall” without a context is odd to me. I’m sure you don’t mean this.

    I don’t want to know what a blogger’s sex life, religion, political views, race, are. I don’t even really need to know the gender of the blogger, to be quite frank.

    Not saying they should be ashamed of revealing that they are female, black, Muslim, bisexual, etc. But I question, of what relevance is it to readers?

    Readers seek relevant content, not confessional gushing. Right? I mean primarily business/professional blogs. Personal blogs are a whole other story.

    Private life is very risky to divulge in cases of mothers and children, due to predators, and in cases of employers and also identity theft.

    3. Steven Streight on August 11th, 2005 at 4:25 pm
  4. Preliminary Results from the Personal Info on Biz Blogs survey
    Wow, this is really cool.  This survey seems to have really taken off!  I’ve already seen a couple links to …

    4. Qumana Blog on August 10th, 2005 at 7:49 pm
  5. The Personal is Professional
    When a blogger you read for professional purposes shares personal information on his or her site, do you find that appealing or does it make you uncomfortable? I think there are some boundaries we should respect (which is why I

    5. Ed Batista on August 10th, 2005 at 11:01 am
  6. Great post–thanks for hosting the survey. I fully agree with your perspective that the personal and professional should be better integrated. The fact that almost all of the big-name bloggers include significant amounts of personal information on their sites makes it clear that a lot of other people feel that way as well.

    6. Ed Batista on August 10th, 2005 at 10:52 am
  7. You’re right, Nicole — which is why I deliberately made every question (including self-identification) optional. I wanted respondents to feel free to be honest about their reactions, rather than “politically correct.” For people who fear criticism, anonymity helps.

    - Amy Gahran

    7. Amy Gahran on August 10th, 2005 at 9:51 am
  8. Or maybe they don’t want to be held for their opinion?
    It is so much easier to say “how dare you, how could you, thank you” if you are not identified.

    And yes, it says it there, but as stated, not very prominently and as said, you should not provide email addresses online at all here - not because of identifiying, but because of spam mail reasons. You can gladly link to the persons website. ;)

    8. Nicole Simon on August 10th, 2005 at 8:43 am
  9. Thanks, Nicole. I did clarify on my original posting about the survey that all information may be published on CONTENTIOUS, but at your suggested I’ve made that more prominent. I’ve also beefed up the notice regarding publication on the survey page itself.

    I agree it doesn’t make sense to publish e-mail addresses, but all other identifying information is allowable. I don’t know whether I’ll publish names, etc. (the nature of the free version of Surveymonkey makes it impossible for me to isolate results by respondent. But I reserve the right to make use of this information, and I will do so appropriately.

    Actually, this discussion is interesting given that this survey is about disclosure of personal information. Just under half of all respondents so far (as of 11:15 pm MDT) have opted not to offer any identifying information. So I’m guessing the people who truly consider identifying information private are choosing not to provide it.

    - Amy Gahran
    Editor, CONTENTIOUS

    9. Amy Gahran on August 10th, 2005 at 12:14 am
  10. Amy, you should mark the part that it will be published more prominently and more noticable at top and the bottom. I was not aware of it just through (luckily) reading this article. While it makes sense to include every bit of information for you, it does not make as much sense online.

    I provided a mail address for you to have a contact, but no url, becuase it would not make sense to give you an url but an email address. For publication, you will get many people very mad if you publish their email addresses online for spam harvesters. Mine has been out in the wild on a webpage for some days - I am getting tons of spam now and I can absolutly directly connect those too incidences.

    I’d suggest to you, that you do not publish those (and in case of mine, I ask you defenetly to remove it). ‘Hiding’ them addresses like with blabla at bla.co is also easily spotable for the harvesters.

    As for the note about ‘will be published’ - I have answered in a more unpolished way as I would if I would have been aware of the publishing part (yes, I know, I could have read. But hey, it is a survey, most of them are *not* to be published, you have to deal with general expectency here), at least more spellcheck. But this delivers also a fine example why one always has to be aware that their comments can be taken out in the http://www.

    For me it has been far more easier to be genuine and consistent in what I say - I don’t have to remember so many things, and I am not in danger of being ‘discovered’. :)

    10. Nicole Simon on August 9th, 2005 at 6:58 pm
  11. Defining a Blog
    The purpose of weblogs, now called blogs, has been changed over the years. What was once taking place in chat rooms and forums both on intranets and the internet, morphed into online journals of projects, opinions and diaries.
    Professionals use blogs…

    11. Thought Patterns on August 9th, 2005 at 6:26 pm
  12. Professional/Personal Overlap
    Amy Gahran is running a survey over at her blog Contentious, asking about appropriateness of mixing the personal and the professional in a blog. Definitely worth taking - the more of us take it, the better the idea we have about the blogosphere’…

    12. Feedwriter on August 9th, 2005 at 4:48 pm
  13. Does personal info belong on a business blog?
    Recently Amy and I revealed stuff about ourselves on our personal blogs.  I caught some flak for it where I …

    13. Qumana Blog on August 9th, 2005 at 2:40 pm
  14. Where’s the line? Personal info on a business blog.
    Recently Amy and I revealed stuff about ourselves on our personal blogs.  I caught some flak for it where I cross posted it (a group …

    14. Blog Consulting & Professional Blogging a View from the Isle on August 9th, 2005 at 2:31 pm