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“For an online generation, the Web offers what traditional counseling does not. It’s a chance to communicate without having to face someone or fear their judgment. Many younger victims believe they can warn others about their accused attacker.”
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“I can call AT&T today, go through some diagnostics and troubleshooting over the phone, and have a replacement unit on my desk tomorrow, in most cases. They trust me enough to ship a replacement and *then* allow me to return my defective handset.”
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Discussion thread about Nokia US service turnaround issues…. Some good experiences, some truly awful ones….
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Discussion thread involving Apple iPhone repair turnaround time
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Another discussion of Apple iPhone turnaround time
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Another discussion of iPhone service practices and turnaround time
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Another Nokia N-Series US service nightmare: “It took 24 days without any update other than “we’re working on it” to get a replacement unit.”
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Thread about Nokia service problems…
