|The Nokia N95-3, which will be in my hands tomorrow, no thanks to NokiaUSA or LetsTalk.com.|
On Sunday, I finally took the plunge and ordered a serious moblogging tool: the Nokia N95-3, finally available in the US. (It’s been out in Europe for a couple of years.) It’s got everything I want: a good camera (still and video), pretty good audio recording quality, real gps, wifi, a decent web browser, an OS that allows third-party apps, works easily with a folding bluetooth keyboard — and it also happens to be a cell phone, too. (So I can finally ditch my landline, a needless expense these days.)
This morning — the day I was expecting to receive my N95 — I get an e-mail from LetsTalk.com saying that they need “more information” from me to complete this transaction. So I call them and give them my order number.
This is the really annoying part: LetsTalk.com did not need any more information from ME — they really needed to hear from my credit card company, American Express. Mind you, they already had my AmEx account information. But for some bizarre unknown reason they stalled this sizeable purchase by requiring ME to call THEM — for nothing at all!
Here’s how LetsTalk.com wanted to proceed: They said they would allegedly contact AmEx today to have AmEx call me to verify this transaction by phone. Then AmEx was supposed to call LetsTalk.com back with the OK. And then, finally, allegedly, LetTalk.com would ship this phone to me.
I had a better idea: I canceled that purchase and went to Amazon.com. There I found the exact same phone, keyboard, and carrying case. And I bought it from Amazon. I even splurged $15 for overnight shipping, so it’ll arrive tomorrow. (Well, the carrying case may take a day extra. Big deal.)
And here’s the beauty of it: NokiaUSA (via LetsTalk.com) was going to charge me about $860 total.
Grand total, with shipping, via Amazon: $675.47.
Yep, I saved about $185 by choosing better service. Suits me.