Comments on: Finally, a Constructive Response from Bluehost http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/ Amy Gahran's news and musings on how we communicate in the online age. Thu, 09 Feb 2012 16:36:42 +0000 hourly 1 By: Susan Joy http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/comment-page-1/#comment-1227240 Susan Joy Mon, 06 Apr 2009 03:44:29 +0000 http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/#comment-1227240 Hey Amy, I too have had some interesting correspondence with the bluehost employees via their live chat. Extremely rude and short...One time, I had my capslock on by accident, I wasn't intending to "shout" and the guy went out of his way to tell me not to use all caps in the chat. The way he phrased it was really rude and strange. They seem like miserable employees. I have a feeling that the company is pretty small and they are worked to death...however, I have to say that when I called one time, the girl I talked to was extremely nice. Though they probably keep the nice ones in the sales department. Hey Amy,

I too have had some interesting correspondence with the bluehost employees via their live chat. Extremely rude and short…One time, I had my capslock on by accident, I wasn’t intending to “shout” and the guy went out of his way to tell me not to use all caps in the chat. The way he phrased it was really rude and strange. They seem like miserable employees. I have a feeling that the company is pretty small and they are worked to death…however, I have to say that when I called one time, the girl I talked to was extremely nice. Though they probably keep the nice ones in the sales department.

]]> By: May http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/comment-page-1/#comment-1224033 May Sat, 01 Nov 2008 21:03:21 +0000 http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/#comment-1224033 Thank god. These guys are freaks usually. Thank god. These guys are freaks usually.

]]> By: David Meade http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/comment-page-1/#comment-1214404 David Meade Mon, 25 Feb 2008 18:51:21 +0000 http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/#comment-1214404 At least you got a real response. I wrote a horror story about my experience with them too and never got any help what-so-ever: http://www.davidmeade.com/archives/351 At least you got a real response.

I wrote a horror story about my experience with them too and never got any help what-so-ever:

http://www.davidmeade.com/archives/351

]]> By: Webfeed Central http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/comment-page-1/#comment-1212089 Webfeed Central Mon, 04 Feb 2008 03:57:36 +0000 http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/#comment-1212089 <strong>Staying With Dreamhost...</strong> The promo code “webfeed40″ will give new customers $40 off of any plan. Even though there’s some people that are really upset about the latest “whoops” from Dreamhost, I decided that staying with a company that has worked ... Staying With Dreamhost…

The promo code “webfeed40″ will give new customers $40 off of any plan.
Even though there’s some people that are really upset about the latest “whoops” from Dreamhost, I decided that staying with a company that has worked …

]]> By: contentious.com - Bluehost’s Bad Attitude: Customer Service 101 http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/comment-page-1/#comment-1212083 contentious.com - Bluehost’s Bad Attitude: Customer Service 101 Sun, 03 Feb 2008 22:23:36 +0000 http://www.contentious.com/2008/02/03/finally-a-constructive-response-from-bluehost/#comment-1212083 [...] FEB 3: At last! A useful answer, and an apology, delivered [...] [...] FEB 3: At last! A useful answer, and an apology, delivered [...]

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