This is a follow-up to my December 15, 2007 post, in which I described how Mozy for Mac had stopped working for me. Since then at the advice of Mozy customer support, who have been reasonably responsive, I upgraded to version 0.9.0.0. That was several weeks ago, and Mozy for Mac has been working for me without a hitch since. It has been backing up my new and revised files smoothly, and, as an ongoing test, I also have restored different individual files from the Mozy server on different occasions, and that too has gone smoothly each time.

So I must supplement my earlier report to say that I am now a satisfied Mozy-for-Mac customer, and I’d recommend version 0.9.0.0 to any Mac user. Of course, that’s with the caveat that I had the problems with an earlier version that I previously reported. In light of the fact that Mozy says its software for Mac is still Beta, I suppose the prior malfunction is more excusable than it would have been otherwise.

Matt

For now, I’ll say with my Maxtor One Touch.

Also, saw the comment re: Carbonite and that sounds promising as well. I used Carbonite for PC for a year as well and was happy. Only had switched to Mozy PC at the end of my year since (1) I knew I was getting a Mac and Mozy had a Mac client and (2) Mozy had some additional control that Carbonite lacked.

I’m also an Amazon S3 user, .mac user, and soon-to-be SuperDuper user. Each has its merits. There is no be-all end-all in backup yet.

Thank you for posting about this. I have had the same misadventure with Mozy on my Mac, almost precisely as you described it, and now I’m bummed and annoyed too. It worked fine for several weeks, then it worked intermittently at unexpected times, and now when I try to initiate the backup process manually it doesn’t even start anymore. The program never gives me an error message, however; it even reminds me daily that more than 7 days have passed since I performed my last backup!

Like you, I use an external hard drive for backup, but also believe strongly in the value of remote backup in case meteors should strike. So I too am now seeking a suitable substitute service that is mac-friendly. The only contenders I’m aware of are:

(i) Backjack (www.backjack.com - $17.50 per month for 4 GB, with more space available for higher fees);

(ii) Macbackups (www.macbackups.com - pricing equivalent to Backjack);

(iii) Apple’s .mac service (10 GB storage on “iDisk” for $100 per year, 20 GB for $150, and 30GB for $200 per year - http://www.mac.com/1/mac_faq.html#data_preservation);

(iv) Omnidrive (http://www.omnidrive.com/products/ - $40 per year for 10 GB, $100 for 25 GB, and $200 for 50 GB); and

(v) Adrive (http://www.adrive.com/products - free storage).

I haven’t tried any of these other services, nor have I really investigated their features or reputations yet, so I can’t offer you further information. Just from a quick look at their websites, it doesn’t seem to me like Omnidrive or Adrive offer incremental backup.

Matt