headermask image

header image

Web Copywriting: New Free Guide

One of the sharpest minds in the online content business, Nick Usborne, has just published a free 35-page guide to copywriting for the web. This basic primer is a must-read for marketing, PR, and advertising professionals…

You get a free copy of this guide if you sign up for Nick’s e-mail newsletter. Nick explains how web copywriters can:

  1. Help every visitor avoid getting lost.
  2. Write for the company, visitors, AND the search engines.
  3. Earn visitors’ trust.
  4. Write every page as a landing page …or not.
  5. Make content pre-sell.
  6. Make the sale before it’s too late.
  7. Learn that web designers are not always on the writer’s side.

The part of this that I really struggle with is finding politically feasible ways to balance language and messages that my clients like (which is often jargonish hype that makes little sense to people outside the organization) with the language that resonates with the target audience.

Nick recommends, “You should fight a little for what you know works best online.” That’s good advice, in theory. In practice, I find that often it’s difficult to get clients to let go of their pet phrases, no matter how clunky they are.

So Nick – care to get a bit more specific on this point? What are your favorite tactics for these struggles?

If you liked my post, feel free to subscribe to my rss feeds

3 Comments so far (Add 1 more)

  1. I wonder…what would their reaction be to this piece by David Weinberger?
    (in fact a lot of Weinberger writings ought to help – cluetrain etc – but this one is special)

    1. Anna in Calif on May 19th, 2005 at 11:27 pm
  2. The Guide is titled “Writing for the web”, not “Copywriting for the web”. Only a couple of pages are really about copywriting.

    2. Rene on May 18th, 2005 at 3:40 am
  3. Good question. : ) How do you wean a company away from all that horrible marketing and industry language?

    For sure, if you suggest to the boss that the home page of the site should be written in more natural, searchable style, he or she is going to say no. Too scary.

    Here is the cunning plan I have recommended before.

    Start with the newsletter.

    Say something like this to the boss. “Boss, I’m hearing from various people online that we might achieve better results with a more natural approach to language. I appreciate that we can’t put all our eggs in one basket and make wholesale changes to the site. But what if we tested some changes in our newsletter? Better still, would you allow me to test a different approach to just 1% of our list in the next newsletter? We can test and track the results. If it doesn’t work, we will have done minimal damage. If it does well, we can try it against a larger percentage in the following newsletter.”

    In other words, the way to get cautious companies to make changes in language is to proceed with baby steps, test everything you do, and keep the potential damage to a minimum.

    If things go well, you can apply what you have learned with the newsletter to pages on your site.

    Test, test and keep testing…that way you will have figures to show your boss.

    Worth a try?

    Best wishes,

    Nick Usborne

    3. Nick Usborne on May 17th, 2005 at 12:40 pm