headermask image

header image

Ads in Webfeeds: Reliability Counts

According to this eWeek article, shortly Feedster will begin including its “sponsored links” (paid advertising) in its search-keyword-based webfeeds.

As I’ve written before, I don’t have a problem with the general concept of ads in webfeeds, as long as it’s implemented considerately. However, I was a bit surprised to hear about this ad deal between Feedster and Kanoodle – mainly because Feedster’s service is still pretty buggy, especially its custom webfeeds. Even Feedster founder Scott Johnson openly acknowledges his service’s many quality problems (to his great credit, I might add)…

I follow developments on many topics, so I used to use Feedster’s keyword-based custom feeds quite often. In concept, it’s a great service. In practice, the feeds I set up would almost always cease functioning after a few days or weeks. At the moment, I cannot get that particular feature to work at all on Feedster – for instance, for the past few days I’ve kept trying to set up a custom feed on Feedster based on the search term “digital camera” (something I thought would attract a fair amount of advertising). Each time I’ve tried, Feedster has not set up the feed but instead routed me to its home page.

In contrast, the less-well-known service Blogdigger offers a custom keyword-based feed service that I’ve found extremely easy to use and reliable. I’ve gotten into the habit of using Blogdigger for custom feeds instead of Feedster. (I wrote about this before.)

If I were Kanoodle, I would want my first venture into the webfeed ad space to be at least functional – otherwise, none of the people paying for webfeed ads would be happy, and Kanoodle probably wouldn’t get paid as much.

I understand, from a marketing perspective, the appeal of Feedster over Blogdigger. Currently, Feedster is far more widely known and used among the current and rapidly expanding base of webfeed users. Indeed, I rely on Feedster’s Feedfinder service quite often myself, since that does appear to be reliable. Kanoodle wants the ads it supplies to reach the widest possible audience, and given Feedster’s popularity I wouldn’t be surprised if it has a far larger user base than Blogdigger. However, if Feedster’s custom feeds don’t work much or most of the time, those ads won’t get out anyway.

It’s a quandary.

I like Feedster, and I deeply appreciate Scott Johnson’s intense labors to deliver that service. I want to see Feedster grow and improve. I realize that an infusion of ad income from Kanoodle might help make that possible. However, I’m still puzzled. Has Kanoodle actually tried recently to create a custom feed through Feedster?

Well, I’ll be watching this issue to see what happens. It’ll be interesting.

If you liked my post, feel free to subscribe to my rss feeds

2 Comments so far (Add 1 more)

  1. Sorry for the delay in responding, I just was in FL for a few days and managed to outrun a hurricane.

    I’ll send this info to Scott Johnson by e-mail, but for the record I did mention this problem with Feedster’s custom keyword search webfeeds in CONTENTIOUS on July 12. Shortly before that I did post about this problem to Feedster – I believe through a comment to Feedster’s blog, though I can’t find a record of that now in Feedster’s blog. So I might have written Feedster’s customer support. It was definitely one or the other, since I recall very clearly writing to Feedster about this. I know I did not receive any response from Feedster about this issue.

    Also, sometime yesterday or the day before, a couple of Feedster keyword feeds I’d created awhile back (for “gahran” and “webfeed,” respectively) ceased functioning.

    I’m sorry, Feedster, but my experience with your custom keyword search-based feeds is that they are not reliable – and I did mention that to you (and in this blog) before.

    - Amy Gahran
    Editor, CONTENTIOUS

    1. Amy Gahran on September 4th, 2004 at 12:51 pm
  2. Hi there,

    Now this is actually confusing to me. Custom feeds are the feature that actually does work reliably and has for > a full year. Or if there’s a serious bug then I don’t know about it at all. And that’s honest. We wouldn’t have had our APIs embedded in so many Aggregators if they didn’t work. Its our supporting features that we don’t have the QA staff to monitor for problems that tend to fail. (Example - email alerts). We just added a full time QA / support staffer to assist us in this.

    What aggregator do you use ? I’ve seen our CEO mention a similar thing to me with Net News Wire on the mac but I’ve never been able to reproduce it.

    Oh and my phone # is 617 916 5870 if you’d like assistance. My IM contact is feedster2003 and I’m happy to call you back. Custom feeds not working is inexcusable and we should get this fixed if the problem is reproducable.

    Thank you.

    Scott

    2. Scott Johnson of Feedster on September 1st, 2004 at 1:21 pm