Comments on: Custom Webfeeds: Content to Support Customer Relationships http://www.contentious.com/2004/05/18/custom-webfeeds-content-to-support-customer-relationships/ Amy Gahran's news and musings on how we communicate in the online age. Thu, 20 Nov 2008 16:49:47 +0000 http://wordpress.org/?v=2.6.3 By: Closing the CRM Gap: Using IT to Get Closer to Customers http://www.contentious.com/2004/05/18/custom-webfeeds-content-to-support-customer-relationships/#comment-637 Closing the CRM Gap: Using IT to Get Closer to Customers Sat, 09 Oct 2004 04:49:32 +0000 #comment-637 <trackback /><strong>RSS: The Most Effective Way to Connect 1:1 With Customers?</strong> Over the past couple of months, a handful of companies have announced their intentions to use RSS (what is RSS?) technology to more effectively communicate with their customers. For example, one such company, Coravue, has announced that their new ... RSS: The Most Effective Way to Connect 1:1 With Customers?

Over the past couple of months, a handful of companies have announced their intentions to use RSS (what is RSS?) technology to more effectively communicate with their customers.

For example, one such company, Coravue, has announced that their new …

]]> By: Cutting Through... http://www.contentious.com/2004/05/18/custom-webfeeds-content-to-support-customer-relationships/#comment-360 Cutting Through... Wed, 31 Dec 1969 17:00:00 +0000 #comment-360 <trackback /><strong>RSS & CRM...scary</strong> Something so simple could be so powerful...if used in a focused and targeted manner. This article by Amy at Contentious highlights how a small CRM vendor is integrating RSS into the customer communication loop. Custom Webfeeds: Content to Support Custo... RSS & CRM…scary
Something so simple could be so powerful…if used in a focused and targeted manner. This article by Amy at Contentious highlights how a small CRM vendor is integrating RSS into the customer communication loop. Custom Webfeeds: Content to Support Custo…

]]> By: Canuckflack http://www.contentious.com/2004/05/18/custom-webfeeds-content-to-support-customer-relationships/#comment-361 Canuckflack Wed, 31 Dec 1969 17:00:00 +0000 #comment-361 <trackback /><strong>Personalized RSS and online CRM?</strong> A California company, Coravue, has added personalized RSS to their online Customer Relationship Management program. Contentious has some valid doubts about the tracking features the company is touting.... Personalized RSS and online CRM?
A California company, Coravue, has added personalized RSS to their online Customer Relationship Management program. Contentious has some valid doubts about the tracking features the company is touting….

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